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Business Process Consultant

Job Reference: 17-05612 Type: Contract

Aditi Consulting LLC, an MBE Staffing and Consulting firm, have been recognized as Top Diversity Staffing firm 4 years in a row by Staffing Industry Analysts (SIA). Aditi is proud to be an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. To know more about what our employees and consultants have to say about us, visit our Glassdoor and YouTube Page

Title: Business Process Consultant
Location: Beaverton, OR
Duration: 11 Months
 
Project Description: Commerce in the Cloud is a multi-year program to migrate AWS. This requires a rewrite or upgrade to most system that support the consumer facing applications. In addition, it includes the review and update of business processes and operations to drive efficiency.
Skills: Experience with broad business exposure and direct experience in implementation of business change and process improvement initiatives. Typical Office: This is a typical office job, with no special physical requirements or unusual work environment.
As a Process Excellence consultant, you will help define the future operating model and work with business teams to define future state processes, support product and engineering teams to help bring the future state vision to life.
Learn and be able to represent the current processes, challenges and pain points of our operational teams.
Understand and be able to represent the future state asks and operational improvements of the teams.
Lead future state workshops and discussions to challenge the teams to think beyond fixing today’s problems but building a ideal future state to support an end-to-end integrated marketplace across all retail channels.
Document current state and future state processes and business requirements.
Create future state visualizations, user journeys and stories to help teams understand vision.
Connect with cross-functional teams to align the process track of work across capabilities on their current roadmaps, requirements, etc.
 
Skills:
At least 5 years’ experience demonstrated experience with process improvement tools and methodologies.
Demonstrated experience with Lean/Six Sigma, Lean transformation, Business Process Management
Demonstrated experience understanding complex processes, across a matrixed organization
Demonstrated experience with well-designed process flow charts and diagrams
Ability to work independently, but also roll up and align efforts to the larger team goals.

 

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Mac & Mobility – Coordinator

Job Reference: 17-05478 Type: Contract

  1. Experience working with technology projects in a retail environment. Experience with projects related to Enterprise Mobility Management is strongly preferred a plus. Examples of EMM projects include deployment of MDM solutions, deployment of mobile applications and devices (cross platform) and infrastructure projects related to EMM.
  2. Must have experience in managing multiple, short-lifecycle technology projects at the same time
  3. Must have experience working cross functionally and across internal and external teams, vendors included
  1. Experience on the following tools is highly-desired:
    1. MS SharePoint – specifically in being able to create and manage lists, document libraries, workflows and overall site administration
    2. MS Project
    3. Smartsheets
    4. Confluence
    5. MS Office – Excel:  will need to be able to create and manage pivots
    6. MS Office – PowerPoint   
  1. Must have excellent communication skills (written and oral), including presentation skills

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Assistant Merchandise Manager I

Job Reference: 17-05099 Type: Contract

JOB DESCRIPTION:
Our merchandising team is looking for a talented Merchant Assistant to support the XYZ category. The position supports the divisional merchandise strategy and helps maximize effectiveness by providing assistance to the merchant and site merchandising teams. This role is a foundational entry point to build fundamental knowledge of retail commerce and site merchandising. The Ideal candidate has a proven track record for flawless execution and attention to detail. Must be agile, flexible and an innate solution-seeker. Should have background in merchandising and possess general knowledge of online retail. Strong communication and organizational skills will be paramount for this role, as this individual will be responsible for coordination and follow-up on multiple concurrent projects.
This role is unique in that expectations will go beyond general execution and extend into independent decision-making, requiring a blend of creative thought balanced by data-driven analysis.

CORE RESPONSIBILITIES INCLUDE:
•    Support and assist Site Merchandiser to execute end-to-end strategy for on-site merchandising experience
•    Execute and Launch Deals/Events
•    Maintain
•    Tracking and analyzing campaign performance and making recommendations to Site Merchandise for improvement/optimization
•    Calendar management and maintenance with consistent follow-up and status updates to ensure all deadlines are met.
•    Assist in identifying process inefficiencies and making recommendations for process improvements in a timely manner.
•    Generate multiple reports for the merchant team
•    Assist in other miscellaneous processes and procedures.
•    Integration of the market and the competitive landscape, contributing to new ideas.

QUALIFICATIONS:
•    High School Diploma
•    A work ethic based on a strong desire to exceed expectations.
•    Strong internal customer focus and attention to detail.
•    Strong interpersonal skills, including written and oral communication skills.
•    Aptitude for being organized with flexibility to deliver results in a fast-paced environment
•    Work effectively across teams, drive for outcomes and communicate context• Demonstrated ability to meet deadlines.
•    General interest in the business of XYZ
•    Excel Experience

Aditi Consulting LLC, an MBE Staffing and Consulting firm, have been recognized as Top Diversity Staffing firm 4 years in a row by Staffing Industry Analysts (SIA). Aditi is proud to be an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. To know more about what our employees and consultants have to say about us, visit our Glassdoor and YouTube Page
 

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Project Manager IT 5

Job Reference: 17-05063 Type: Contract

Client operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Client facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities. 

We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Client's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories. 

This candidate will join the Corporate Business Systems Project Management Office (PMO) for Human Resources, Finance, Risk, Legal and Corporate Tools Program Solutions. These Programs include technical project management for Business activities including applications such as Workday, ADP Payroll, Oracle e-Business Suite, Hyperion Expense and Revenue Planning, Treasury, Tax, Human Capital Management and Clarity. The position will be responsible for successful project delivery while working with matrixed teams comprised of Systems Analyst, Vendor, Development, Quality Assurance Testing, Operations and Finance Business personnel. 

Responsibilities 

• Partnering with Business and IT Development, manage cross-divisional projects, in remote locations, including: 
o Working with business and technology subject matter experts to define scope, create accurate and inclusive estimates, develop budgets and project plans, and produce high quality project charters and other planning documentation needed for funding approvals. 
o Direct project activities, conduct reviews, manage risk mitigation, issues, change control processes, and communicate status to senior executives within the development and business partner organizations. 
o Manage and track project budgets, forecasts and schedule to achieve target scope, schedule and cost. 
o Ensure that all Corporate Business Systems projects are in compliance with Client's internal Project Management Methodology and Key Controls and that accurate and timely information is collected and reported regularly on project progress and financial status. 
• Provide project teams with expertise, direction, motivation, and encouragement. Direct project team composed of: local and remote teams/resources and external vendors, Demonstrate flexibility and adaptability to changes in roles and responsibilities.
• Achieve project goals by collaborating with stakeholders at all management levels across client, including architects and strategists, technical IT subject matter experts, business partners, vendors, and client senior management. Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders. 
• Manage through influence, but without direct management authority. Use capabilities to influence customers and stakeholders, and properly manage divergent expectations. 
• Embrace teamwork while promoting a culture of openness and flexibility. 
Qualifications 

• Minimum of 12 years of project management experience leading technical teams in the delivery of large and medium scale software development, operational and integration efforts. 
• Good understanding of Agile /Scrum and Waterfall approach and comfortable with the role of either Scrum Master, Technical or Functional Project Manager, as per Project. 
• Experience in managing and executing large scale global HR (Workday, Payroll) and financial system implementations for Oracle e-Business Suite, Hyperion, Tax and Treasury and Archer Application 
• Excellent verbal, written and presentation skills are required. Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels. 
• Ability to understand Business needs related to Human Resource system solutions, Finance, Procure-to-Pay, Treasury and Tax. 
• Working knowledge of the software development lifecycle from requirements gathering to post-implementation production support, including quality assurance and system integration. 
• Strong process orientation and a solid understanding of project management techniques, methodologies and best practices. 
• Self-motivated; able to work independently while coordinating activities with cross-divisional teams in remote locations. 
• Team player; able to communicate with technical and business experts at all levels of the organization. 
• Solid analytical skills; able to think strategically. 
• A BA/BS or equivalent work experience is required. Concentration in Computer Science or a related technical discipline and/or an MS/MBA is a plus. 
• PMP certification is a plus.

 

Aditi Consulting LLC, an MBE Staffing and Consulting firm, have been recognized as Top Diversity Staffing firm 4 years in a row by Staffing Industry Analysts (SIA). Aditi is proud to be an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. To know more about what our employees and consultants have to say about us, visit our Glassdoor and YouTube Page

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Sr. Web Copywriter - WA

Job Reference: 17-04962 Type: Contract

Job Description:
We are looking for a motivated, talented Sr. Web Copywriter with eCommerce, digital promotions or digital advertising copywriting expertise, who help bring the Un-carrier brand voice to life on the company website. The Web Copywriter works directly with Web marketing, Web merchandising, visual designers, product managers, and other creative team members. This person will be responsible for original copy creation across a variety of media such as company owned websites, partner websites, sales promotions, affiliate programs, e-mails, landing pages, and user experience copy. This person will edit, write, and enhance copy to meet established tone, style, and brand guidelines. At least six years of online brand, promotional merchandising or eCommerce copywriting experience is required. Experience writing about the wireless industry or mobile products is desired, and technical writing experience is a plus. However, the candidate must first and foremost possess strong brand advertising, promotional and Web copywriting skills.
 
Essential Functions

  • Candidate must be well-versed in writing for the Web, eCommerce and digital marketing
  • Write new product copy and additional site copy (UI instructional and content) as needed
  • Work on multiple projects, both small and large, with various business owners
  • Must possess a strong understanding of following brand creative principals, and can quickly understand brand personality and tonality, as it relates to their copywriting endeavors
  • Working understanding of search engine optimization (SEO) and impactful writing using targeted keywords
  • Strong attention to detail
  • Manage deadlines, able to produce quick turn-around if necessary
  • Strong knowledge of mechanics of writing, punctuation, and spelling
  • Excellent written/verbal and presentation skills to clearly present creative work and articulate creative rationale when warranted
  • Collaborate with creative team and internal partners in Web marketing, merchandising, eCommerce and product managers and designer to develop strong, copywriting deliverables that meet business objectives
  • Write and edit engaging, relevant, original online copy that is always on brand
  • Participate in strategic, creative brainstorming sessions that produce fresh ideas
  • Ability to collaborate and receive feedback from multiple stakeholders, and an openness to feedback and input
 
Required Qualifications:
  • +6 years of online copywriting experience in design firm, advertising agency or corporate environment with rapid concepting and delivery timeframes.
  • +2years experience with online A/B testing
  • Understanding of the capabilities and constraints of web technologies (content management systems, HTML, style sheets, etc) as well as writing best practices for search engine optimization (under the guidance of our Natural Search/SEO team)
  • Experience in writing similar types of online content for established companies
  • Excellent verbal and written communication skills
  • Comfortable presenting creative work/copy to both the creative team and project stakeholders
  • Must be very good at managing your own time; able to prioritize multiple assignments and thrive under tight deadlines.
  • Able to work effectively on a team, and have the ability to drive results across functional areas
  • Strong attention to detail and timeliness is a must
  • Strong conceptual skills and the ability to take responsibility
  • Expert in Microsoft Word and experience with Microsoft Outlook required. Powerpoint experience a plus.
 Desired
  • Experience in eCommerce, retail, and sales with a working understanding of eCommerce marketing terminology.

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Application/Deployment Support Specialist - Junior

Job Reference: 17-04704 Type: Contract

Duration: 06 Months Contract

Customer Support Representative

•             Exceptional customer service and communication skills
•             Prior retail experience a plus
•             Ability to diagnose issues in a complex environment and identify solutions quickly using a knowledge base
•             Ability to talk and type concurrently
•             Knowledgeable of Windows operating system, Microsoft Office, and basic troubleshooting of hardware and software
•             Ability to work with multiple personality types
•             Experience working in a Service Desk environment is preferred but not required
•             Perform 1st level troubleshooting for Client stores as relates to POS, scanners, store workstations, iDevices, printers, etc. 
•             Troubleshoot hardware failures, store application errors, phone/voicemail issues, Windows 2003/2008 server errors, Microsoft Office and OS support, and password administration.
•             Ensure accurate and timely updates are made to Incidents using BMC Remedy ticketing system 
•             Review knowledge articles to resolve Incidents quickly showing continuous improvement in first contact resolution 
•             Utilize Avaya phone system to answer calls, transfer calls and login/out for breaks
•             Provide excellent customer service which creates positive memorable customer experiences’

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Digital Transactions Support - India

Job Reference: 17-04402 Type: Contract

Duration:    6 months

Job Description

  • We're looking for help supporting Client’s customers in India using in-app digital payments
  • The work would involve high touch customer support via email
  • Available to work odd-hour shifts and holidays
  • Contract would be for 6-month minimum with room to renew based on performance
  • Ensure that we're maintaining a high-quality support and a high degree of professionalism
  • You will have access to sensitive user data
  • You will work with our market team to further this initiative as well as communicate trends that you're seeing that will help improve our product
 
Skills:
  • Ability to quickly absorb training on product and tool functionality
  • Strong attention to detail
  • Self-starter
  • Communicates clearly verbally and via email
  • Daily or weekly app use
  • Ability to perform well autonomously
  • Penchant for web technology (consumer of various web and mobile apps)
  • Strong interest in quality and user experience.
  • Knowledge of Indian app user behavior
  • Looking for attention to detail and a self-starter

Preferred skills:
  • Fluency in Hindi, Marathi, Gujarati, Tamil, or another Indian regional language
  • Experience supporting digital transactions

Shifts:
  • These Are Odd Hour Shifts M-F, work in MPK Sat & Sun, work remote is ok.
  • SHIFT A Sunday to Thursday 8am - 4:30pm
  • SHIFT B Sunday to Thursday 11:30am - 8pm
  • SHIFT C Tuesday to Saturday 8am - 4:30pm
  • SHIFT D Tuesday to Saturday 11:30am - 8pm
 
 
Aditi Consulting LLC, an MBE Staffing and Consulting firm, have been recognized as Top Diversity Staffing firm 4 years in a row by Staffing Industry Analysts (SIA). Aditi is proud to be an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. To know more about what our employees and consultants have to say about us, visit our Glassdoor and YouTube Page.
 

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Business Systems Analyst - Bellevue, WA

Job Reference: 17-04180 Type: Contract

Description:

  • At least 10 years relevant experience required. Responsible for gathering, analyzing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels.
  • This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals.
  • Facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. Plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. 
  • Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
  • Assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives. Acts as liaison between the user community and internal IT resources.
  • Plans, facilitates, and participates in working sessions with cross-functional resources. Communicates effectively with our business partners in Legal, Finance, Retail, and Marketing. Previous Content Management experience preferred.

Required Qualifications:
  • At least 10 years relevant experience required.

Aditi Consulting LLC, an MBE Staffing and Consulting firm, have been recognized as Top Diversity Staffing firm 4 years in a row by Staffing Industry Analysts (SIA). Aditi is proud to be an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. To know more about what our employees and consultants have to say about us, visit our Glassdoor and YouTube Page

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Project Manager - Intermediate

Job Reference: 17-04109 Type: Contract

Location: Plano TX 75024
Duration: 06 Months Contract +

Overview:
Client is hiring an Intermediate Infrastructure Project Manager who comes from a Global-Driven Environment. Must have at least 5-7 years managing infrastructure driven projects focused around Windows and Linux Platforms, AIX, Cisco networks, Citrix and VMware environments, SQL and Oracle Databases and Cloud Solutions. The PM will assist in helping to enforce best practices during implementation, delivery and roll-out of new or upgraded products and business solutions. Because of this role, there must be a proven ability to meet tight deadlines with energy, enthusiasm and a strong work ethic! 

Primary Responsibilities: 
Responsibilities for this Infrastructure Project Manager role include all aspects of the PMBOK Project Life-Cycle from Initiation and Planning through to Delivery and Closure
•             The ideal candidate will have sound, practical Infrastructure project management experience within a cutting edge technology driven IT department. Experience and knowledge of retail industry is a plus
•             At least 5-7 years of Infrastructure project management experience delivering technical IT infrastructure orientated projects
•             Evidence of strong requirements gathering and management is important
•             High PM methodology standards is a must but also possess the ability to adapt to a dynamic business environment with flexibility to adapt an approach depending on risks, environment, constraints etc,
•             Strong analytical skills and the ability to grasp and communicate complex problems to management and stakeholders 
•             Sound experience in project planning, project monitoring and control, reporting etc. (using tools and techniques that are fit for purpose)
•             Experience of project finance management and reporting
•             Proven track record for tracking, reporting and managing project financials
•             Forecast costs (bottom up), manage forecast and detail on-going future financial “run” costs
•             Manage priorities, time and escalations in a fast paced environment

The role will include working across the following technology areas so relevant knowledge and experience is very useful:
•             WAN/LAN Networking design and implementation, Routers, Switches, VPNs, Wi-Fi and Access Points
•             Storage solutions and systems
•             Windows platforms
•             Linux platforms
•             Citrix and VMware environments
•             SQL/Oracle databases
•             SCCM and SCOM
•             Voice/Telecom systems

Education Requirements: 
Bachelor's Degree in Computer Science, IT or IS preferred
PMP Certification preferred; PMP in progress but not required for intermediate position. Utilize PMBOK (Project Management Body of Knowledge) as best practice & standards 

Experience: 
•    5 -7 years of Infrastructure Project Management experience delivering Enterprise Level Infrastructure Solutions
•    Demonstrate proven track record in delivering moderately complex projects with a strong focus on Infrastructure (Windows/Linux Platforms, Cisco Network, SAN Storage Solutions, Citrix and VMware, SQL and Oracle Databases)
•    Good written and verbal communication skills for communicating at all levels; including strong presentation skills
•    Experience in developing and maintaining budgets, forecasts, project schedules. Understand when and how to communicate variances
•    Demonstrate strong skills in team leadership and conflict management/resolution 
•    Good counselling and customer focus skills 
•    Intermediate knowledge of Microsoft applications (Word, Excel, Visio, Project, PowerPoint, SharePoint)

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ACX QA Engineer (506690)

Job Reference: 17-04050 Type: Contract

6 Months contract

Description:
ACX Audiobook Quality Assurance Associate tasks
Review submitted audiobooks to ensure adherence to requirements
Communicate with internal teams to push titles further along towards retail
Communicate with and advise providers who’s submitted titles do not meet our requirements
Communicate with and advise providers who submit samples for our review. Provide recommendations for achieving better quality productions.
Respond to ACX Producers and Rights Holders with audiobook production-related questions
Process and track audio revision requests
Update internal tracking documents
Provide metrics to internal teams
Contribute to content that supports our producer educational efforts

Basic Qualifications
Three to five years’ experience working within a media production environment
At least two years of experience in project-flow management is a plus
Expertise on PC computers
Working knowledge of Microsoft Excel
Familiarity with networked systems
Strong organizational, interpersonal and communications skills
Ability to manage multiple projects at once
Ability to handle rapidly changing scheduling on a daily basis
Experience summarizing data for business executives
Experience in voiceover recording, editing, or producing audiobooks a major plus
Passion, energy, and creativity

Preferred Qualifications
Bachelor's degree preferred
Audiobook production experience strongly preferred
Advanced Excel/VBA
Software development experience
Experience teaching VO production techniques and/or explaining the complexities of audio production to the uninformed

Write up about Aditi Consulting LLC

Aditi Consulting LLC, an MBE Staffing and Consulting firm, have been recognized as Top Diversity Staffing firm 4 years in a row by Staffing Industry Analysts (SIA). Aditi is proud to be an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. To know more about what our employees and consultants have to say about us, visit our Glassdoor and YouTube Page
 

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