L&D Operations Coordinator
Job Reference: 20-08887
Type: Job Description: Learning Program Operations Specialist
The Learning Program Operations Specialist will work to operationalize Learning & Development company programs that will allow us to grow and scale ***. The ideal candidate will be a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization. They will exhibit great communication & planning skills, teamwork, motivation, and an upbeat attitude. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios, and able to adapt to rapidly changing requirements.
Execute and oversee the day-to-day operations of our L&D programs
Identify opportunities to optimize and make programs consistent globally while balancing the business need for flexibility
Coordinate special event logistics
Understand and apply program strategies to decision making and proposals
Establish standardized program reporting to deliver insights program managers
Manage and consult on operational impacts of new programs or changes to existing programs
Manage and escalate risks and issues and collaborate with cross-functional partners on resolution
Make recommendations and create proposals on program changes and conduct cost/benefit analysis of potential operational improvements, as well as day to day decisions
Develop and ensure standard operating procedures are in place for programs supported by the team globally
Work closely with remote staff effectively and drive consistency of global processes
Exercise independent judgment and discretion while utilizing company policies and practices to determine appropriate action
Experience in customer service, communication and cross group collaboration
Experience in analysis, data management and reporting
Comfortable working through ambiguity and uncertainty in a fast paced, ever-changing work environment
Experience in project management, process improvement, and problem solving
Experience working in a team environment as well as independently, with minimal supervision
Experience with time management, attention to detail, and multitasking
Experience working across various levels of the organization, while building trust and fostering collaboration
Experience with MS Office (Word, Excel, Outlook, PowerPoint, Access)
Experience with creating macros, pivot tables, vlookup, analytical capabilities and workbooks
Event coordination experience
Data analysis acumen
Project Management (PMP / PMI) certification
Experience in L&D Program Operations
Experience managing an outsourced vendor relationship
Salesforce, Workday and LMS experience
5+ years of experience in either L&D or HR Operations
Comments for Suppliers:
Bolappa Venkatesh (Venky)
Assistant Manager - Recruitment
LinkedIn | Glassdoor
Job Reference: 20-08554
Top 3 skills:
1. Copy writing
2. Web marketing/paid campaigns
3. Project management
We are looking for a marketing specialist/manager to join our team at MuleSoft, a *** Company. MuleSofts mission is to help organizations change and innovate faster by making it easy to connect the worlds applications, data, and devices. We are solving one of the organizations most critical needs, and our business is undergoing rapid expansion globally.
Training plays a critical part in ensuring that our growing base of customers and partners are successful on our platform. MuleSoft has a rich portfolio of training programs, from self-paced and instructor-led courses to certification programs.
In this role, you will support marketing strategy and execution to drive demand for global product training. Youll play an important part in developing programs that propel training business objectives, establishing new ways to reach our target audiences, communicating the value of training and certification, and nurturing audiences at each stage of the funnel. Were looking for someone who exudes warmth, can build relationships easily, and has empathy that translates into user understanding and storytelling. A successful candidate will be reliable, flexible, consistently meet all deliverables, and adaptable to partner with teammates across the globe who have different work styles.
Your Impact - Responsibilities
Support marketing activities that drive awareness and generate demand for MuleSofts training portfolio, and that scale globally
Update and track program metrics from business performance and marketing funnel performance to inform adjustments to programs
Create and maintain project timelines, track risks, communicate out progress, and assure deadlines are met
Build and execute campaigns across email, social, digital ads and events
Partner closely across marketing team, training team, and outside vendors to execute on programs
Have a working understanding of customers business objectives and industry best practices
Ability to translate complex technical talk into tangible business results
Coordinate ongoing programs that infuse training throughout marketing touchpoints, increasing training awareness and mindshare
Create process flows and automation to streamline and scale new and current marketing initiatives
The Ideal Candidate
2-4 years of relevant experience, preferably within a marketing team or organization
Excellent written communication and project management skills with the ability to collaborate cross-functionally
Resourceful and skillful in managing a wide range of stakeholders
Analytical, with the ability to capture and understand key data and insights to report out on
Experience with marketing and project management software like Marketo, Wrike, Tableau, Figma, and Smartsheets a plus
Prior experience working with partner channel a plus
Job Reference: 20-08553
Type: Job Details
The Business Technology (BT) team is seeking a Product Analyst/Product Owner with
an extensive background in delivering scalable and innovative enterprise solutions. You
will be a key contributor on the BT Tableau team managing and delivering complex
initiatives in support of the Quote to Cash (Q2C) and Order Processing future-state
Your impact: A successful candidate must possess strong analytical, communication,
leadership and technical skills. You will need to be able to quickly learn the business
and technology domain (Quote to Cash/Order Processing) and be able to apply the
knowledge in conjunction with his/her product management and technology skills and
experience to deliver.
In partnership with the Product Manager, to work effectively with all levels of the
organization virtually with global cross-functional team members in writing requirements
with a focus on simplification, accuracy, and a best in class employee experience built
on the *** Platform. You will participate as a key member of the Agile scrum
team, acting as technical program manager and subject matter expert throughout the
life cycle of product development.
Bachelor's Degree with at least 5-7 years of hands-on experience in a product
analyst, product owner, or technical program manager implementing and/or leading
enterprise software, specifically in the Q2C/Order Processing/Operations domain.
Implementation and support experience with global systems from gathering and
documenting complex business requirements through user acceptance testing and
Connect-the-dots between business strategies and project deliverables
Change management experience including process transformation
Excellent spoken and written communications as well as receptive listening skills,
with the ability to present complex ideas in a clear, concise fashion to technical and
Self-starter comfortable with navigating ambiguous situations
Ability to work in a fast-paced environment with competing/changing priorities
Proactive and forward thinking attitude and creative problem solving ability
Excellent team player able to work with virtual and global cross functional teams
Direct experience in Quote to Cash, Order Processing, or License Fulfillment
business processes and enterprise tools
Deep knowledge with Agile development methodology
Knowledge of custom force.com applications
Experience with ***.com and Sales processes and operations
Experience with business and data analytics
Accommodations - If you require assistance due to a disability applying for open
positions please submit a request via this Accommodations Request Form.
At *** we believe that the business of business is to improve the state of our
world. Each of us has a responsibility to drive Equality in our communities and
workplaces. We are committed to creating a workforce that reflects society through
inclusive programs and initiatives such as equal pay, employee resource groups,
inclusive benefits, and more. Learn more about Equality at *** and explore our
***.com and ***.org are Equal Employment Opportunity and Affirmative
Action Employers. Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender perception or
identity, national origin, age, marital status, protected veteran status, or disability status.
***.com and ***.org do not accept unsolicited headhunter and agency
resumes. ***.com and ***.org will not pay any third-party agency or
company that does not have a signed agreement with Salesfore.com or ***.org.
*** welcomes all.
Job Reference: 20-08551
Type: *Program management responsibilities*
Act as expert and trusted advisor for all internal product lifecycle and business processes
Help design, launch, and support internal process workflows
Manage the vision, scope and success criteria for the program while ensuring the program's alignment of vision, objectives, outcomes, and expectations.
Provide guidance and coaching to help teams understand and follow best practices
Drive clear decision making (process, tools and facilitation) required to balance risk, effort and timelines
Facilitate cross-functional collaboration
Communicate effectively with executives, as well as technical and non-technical stakeholders
Guide timely escalation and/or negotiation up the chain when needed
Lead change management efforts
Ensure appropriate, regular cadence of communication across all stakeholders
Conduct retrospectives and gather feedback and data on program success metrics
Work to improve processes while managing active projects
Drive planning and execution with initiative owners
Work with product owners to break down and organize work into an effective plan
Ensure visibility of work and its status in our systems of record
Proactively identify and track risks and mitigations
*Minimum experience required*
5+years experience managing technical, complex initiatives & projects from initiation to completion for a SaaS/PaaS based organization
Bachelors degree in information technology, information security, computer science, STEM discipline or related discipline
Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions.
Proven ability to work and effectively, prioritize and organize your work and the work of others in a highly dynamic environment
Excellent written and oral communication skills
Ability to execute and manage performance and expectations within a cross-functional, matrix management environment
Experience working with software projects & lifecycle management
Experience practicing principles of Lean and Agile and how to blend with traditional project management best practices
Preference for collaborative work as a member of a multidisciplinary team
Experience overcoming the difficulties of managing projects with remote and global team members
Familiarity with *** a strong plus
Experience and/or credentialing in project management methodologies (PMP) a strong plus
Quality Assurance Analyst Lead
Job Reference: 20-08541
Type: Job Description: Designs and implements test strategy, test plan, testing scenarios and testing scripts for testing applications using industry accepted methodologies and procedures. Detects and logs errors into defect tracking tool, recreating them as needed. Works with developers to identify root cause and track errors through to resolution (including validation with customers) and escalates issues when appropriate. Works closely with QE engineers, developers and business teams to correctly interpret business requirements and technical documentation. Participates in review of requirements, system concept discussion and functional and technical design documents to appropriately plan, design and execute on quality assurance activities. Provides testing requirements to test support teams (data, batch and environment). Develops and implements quality assurance standards, processes and procedures based on the Agile SLDC and Scrum Methodology. Works with the development management team and project managers on resource and schedule issues.
Evaluates production readiness of project delivery by validating and documenting the completion of testing and development. Provides comprehensive reporting of testing progress and defects to provide visibility to project team.
Job Reference: 20-08539
Type: (7+ Years Experience)***Please use this section to describe the type of contractor you wish to engage, including the job role, qualifications, experience, and other information required for a qualified candidate. The agencies that receive your description will submit candidates on this basis, so please be as specific as possible. The following is a GENERIC job description to assist you in getting started.***
The main function of an account manager is to manage the operational service and support needs for *** member banks and associations in a help desk environment.
High School Diploma or GED required
7+ years financial services related experience required; credit/debit card experience preferred
Major Job Duties and Responsibilities
Providing information and direction for customers regarding ***Net services, operating rules, integrated billing, and general authorization and chargeback transaction research
Approve the resolution of customers service or billing complaints by authorizing activities such as exchanging merchandise, refunding money, and adjusting bills
Act as escalation point for clients/customers
Approve the referral of unresolved customer grievances to designated departments for further investigation
Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes
Solicit sale of new or additional services or products
Report on help desk activities to executive level management
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills (Required)
Strong ability to work independently and manage ones time (Required)
Strong ability to accurately document and record customer/client information (Required)
Strong leadership and mentoring skills necessary to provide support and constructive performance feedback (Typically required)
Previous experience with computer applications, such as Microsoft Word and PowerPoint (Required)
Job Reference: 20-08536
Type: Job Description: Digital Design Director
Work location: NYC, Playa Vista, or Plano/DFW location
MAX BILL RATE: ***/hr
Top 3 must-have skills/requirements: Top 3 must-have skills/requirements: 1. understanding of visual systems and brand principles 2. Able to concept and develop premium creative with specialization in digital and experiential 3: Expertise in Adobe Creative Suite and digital prototyping tools.
Additional notes: We are looking to hire for longer term if business state allows and candidate is competent!
***Portfolios required for consideration. Please attach w/ resume. Work samples should reflect how they come up with deliverables across multiple channels and can think systematically. Looking for someone w/ agency background as well as some experience in house in Corporate. Interviews will be few rounds (3).
Years of experience: flexible as long as highly competent. Rule of thumb is 8-10+ years.
Looking for mid to senior level Digital Design Director to become part of the internal Brand Design team within *** (SEA). Ideal candidate would be well-rounded designer, think systematically with an expertise in digital, web and motion mediums. Responibilities include development of design and visual systems, toolkits and campaigns, working on digital, web and motion design projects from conception to execution. Candidate will be both working independently and also as part of a team on broader cross functional projects. Candidate would immerse themselves in understanding the *** Brand, develop ways to articulate in digital mediums and provide creative feedback to internal clients on digital creative.
8-10+ years experience with an expertise in interactive design, visual design and digital experience
A strong design background, including leadership over the entire design process and a passion for current design trends coupled with an solid understanding of user experience.
Excellent presentation skills and communication abilities.
Strong ability to ensure the final visual design is on-brand and delivers on strategic and business goals.
Understanding of brand and product strategy, including the ability to develop guidelines and toolkits
Ablility to understand and articulate Brand principles and strategies
Self-starting creative who can work independently and also as part of a team.
Ability to provide creative and Brand guidance to internal clients within *** along with agency partners on externally developed projects.
Comments for Suppliers:
Job Reference: 20-08473
Type: Job Description: Max Bill Rate: ***
Top 3 Must Have Skills:
1. Technically - SQL, visualization tools like tableau or other tools are fine, power BI MicroStrategy
2. From a Product Management standpoint- ability to work with the business and translate requirements to engineers
3. Gather requirements and communicate effectively, familiarity with big data architecture (ex: how data pipelines are set up) and the ability to communicate with data team
Years of Experience:
- 2-5 years of experience in technical product management
- Tech product manager
- Graduate or bachelor degree in a quantitative field (Math, Computer Science, Statistics, Economics and Physical sciences).
- Candidate in Bellevue, WA preferred. Could be open to West Coast candidates if needed, but preferably in CA.
- Nice to have skills: Forecasting or data modeling or a background in statistics
- Interview process- multiple steps- potentially 3 interviews with manager and Sr team leads
*** is looking for a customer focused, organizationally savvy and data driven professional to help draw critical business insights. The individual would be a technical product manager for our data team , with focus on operations.
Have a working knowledge of ecommerce basics such as market share and conversion drivers
Have the ability to manipulate large sets of data
Demonstrate the ability to analyze complex issues, use data and metrics to back up assumptions and make actionable recommendations
Have a high-level of confidence, integrity, enthusiasm, and executive presence that fits a fast-paced, energetic and proactive organization.
Develop and implement data models, predictive analysis, forecasting tools to solve business problems.
Create, automate, analyze and share key performance dashboards
Graduate or bachelor degree in a quantitative field (Math, Computer Science, Statistics, Economics and Physical sciences).
2-5 years of experience in technical product management
Effective Product manager with exceptional critical reasoning and problem-solving skills.
Proficient with Big Data technologies like: Hadoop, Hive, Impala.
Highly experienced in writing SQL
Skilled in Visualization tools like: Tableau and Microstrategy.
Background in forecasting or data modelling is a plus
Familiar with Scrum tools ( Kanban, Confluence, JIRA, Quip )
Excellent interpersonal skills required.
Candidate in Bellevue, WA preferred. Open to West Coast candidates
Comments for Suppliers:
AWS System Engineer
Job Reference: 20-08472
Type: *** Automotive is searching for a system engineer to establish automated AMI updates in AWS. The objective is to enable a workflow that can detect new AMI within *** cloud, and apply updates to development environment in automatic fashion.
The key traits, responsibilities and functions of the role include:
Expert knowledge of Client Web Service and AWS command line interface.
Create scripts to detect any new AMI released by *** within *** cloud.
Create scripts to automatically apply new AMI to cloud formation definitions.
Commit to GIT any changes and upload resulting YAML to S3 bucket.
Auto deploy cloud formation to development environment, or any other environment as needed.
Create scripts that can be manually kicked off to release AMI to staging and production environment.
Ability to work in a fast-paced, deadline-driven environment.
All processes should be written in python 3+
This process will be used across multiple accounts, so it must be modular and reusable.
Bachelors Degree in Computer Science or Software Engineering or related field with significant software and computer science course work.
5 years+ hands on experience with Client Command Line Interface
5 years+ hands on experience to create Python script