Analyzing an organization’s business domain and documenting its processes requires a high level of skill and experience. If you’re looking to land one of the many jobs in business analysis, Aditi Staffing is the place for you. We help applicants choose from contract, contract-to-hire, and direct placement opportunities to boost business analyst careers.

Business Analyst 1

Job Reference: 20-05005 Type: Job Description: Max bill rate: ***/hr
Possibility of extension beyond initial assignment duration.

Please submit candidates w/ the following must-haves:
- Superb communication & collaborative skills - ability to work across various parts of the organization and be pro-active.
- Advanced Excel skills (pivot tables, V-lookup, formulas, etc.; Macros is a huge plus)
- SAP experience; fast-learner that can quickly learn ***'s internal systems.

Looking for candidates with at least 3-5 years of experience (ideal). Please do NOT submit candidates w/ over 7 years of experience.

Interview process: 1) phone, 2) video

Organization: ME (Mobile Experience)/IoT - Biz Ops & Finance planning
If you have ambitions to be a part of a Best in Class organization, *** is the place to be. From planning to execution, we handle the day to day sales for all of our partners. Being well rounded is critical on this team as you will work with Product leaders, Vendor partners, Supply Chain, Customers and Sales teams. The dynamic culture at *** offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, *** is the place to be.

In this role, you will be responsible for understanding the financial operations and processes for *** Electronic Americas business units. You will provide assistance with financial reporting and analysis. You will participate in process evaluation, ad hoc reporting, and various financial duties. You will build & maintain various intelligence databases, and produce regular reports regarding key developments in Mobile Accessary and Watch industry. In this role you are an individual contributor that works under limited supervision and considered a seasoned and experienced professional with adequate understanding of own job area.

Essential Duties & Responsibilities:
Responsible for building and maintaining sales and forecast database
Responsible for building weekly reports using the database
Able to lead weekly conference calls with customers
Responsible for financial process systems and reconcile any differences
Applies advanced Microsoft skills; primarily in Excel and Powerpoint
Performs work within company and regulatory guidelines

Background/Experience required:
Strong database management- need to be very attentive to details
Prior experience in research analysis and/or business analysis is preferred
Prior experience in finance and/or supply chain management is preferred
Advance excel skills- VBA coding for macro is a plus
knowledgeable in basic finance processes
Fluency English, written and speaking is required

Necessary Skills:
Develop and maintain excellent working relationships with all assigned levels with the customer and within and outside the company. Plan, organize, and prioritize multiple complex assignments and projects. Read and interpret detailed and complex customer requirements. Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels, especially in the sales and marketing, logistical, or financial areas of clients, prospects, and SEA. Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames. Demonstrated excellence in time management skills and follow up to ensure meeting on time deliverables. The ability to accept tasks and problems/situations that differ and require creativity to search for solutions among learned consequences. Only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance of successful experiences of others. Interact with all levels within the organization and has frequent external contacts. The position will require a blend of analytical skills, strategic thinking, and organizational influence. Key success factors in this role include strong project management skills, attention to detail, statistics/finance acumen, enthusiasm, a self-starter attitude, practicality, agility, collaboration and communication.
Comments for Suppliers:


Business Analyst

Job Reference: 20-05001 Type: Develop both internal and client-facing training materials for SVB eConnect and vendor platforms that enable adoption and utilization of the products and services. - Aid in the releases of functionality, through oversight and active participation in the User Acceptance testing, which may include scheduling of resources and development of testing scripts. - Partner with Product and Channel Managers, Product Support, Learning & Development, Marketing, Client Advisory Services, IT, Operations and Sales to develop appropriate roll-out strategies for releases and provide assistance in the development of appropriate materials, communications and training. - Participate with incident management related to online banking, ensuring the proper procedures are followed and communications are current and accurate. - Serve as a point of escalation of online channel client issues which cannot be solved through Client Advisory Services and/or Application Support. Report development utilizing primarily Business Objects but also using Excel and MS Access. Develop reporting to provide senior management, deal teams and product advisors with information to monitor / maximize business performance. Provides ad-hoc analysis to respond to senior management requests and develops ongoing reporting solutions where appropriate. Work with IT and other internal groups to improve and implement technology solutions that enable reporting and evolve reporting and analytics capability. Create and implement processes to improve client characteristic data quality and accuracy. Individual will be responsible for working with other business units to document operational procedures and process maps. Also, responsible for report production including data entry, charting, and review for publication. Strong interpersonal and communication skills needed to work with other employees to gather information and data. Job Description: This position is responsible for documenting Bank Operational Processes. The candidate will work closely with SVB business units to understand the process flow, create process maps and written procedures to ensure accurate documentation of the process. The candidate should be able to host process mapping sessions with diverse internal clients throughout SVB with the ability to guide the individual or group to outline the process. Also this position may work with SVB business units to create and/or update forms, user manuals and other documentation tools.


Business/Systems Analyst 2

Job Reference: 20-04999 Type: Job Description (Please provide as much detail as possible regarding the role OR you have the option to upload the JD below under attachments): Job Description:

Key Objectives

Design projects; build queries aligned with identified projects to meet critical KPIs/objectives
Develop and generate reports; analyze interactions; provide insights and recommendations
Monitor, track, and report results on identified project, KPIs, Service Standards, expected customer experience and/or expected outcomes
Job Qualifications
Strong knowledge of Project Management principles
Skilled in assessing a large amount of data and picking out the most relevant information
Excellent analytical and creative problem solving skills
Logical thinker
High level of business acumen
Strong organizational and time management skills
Attention to detail
Skilled in active listening
Able to quickly assimilate new technologies
Excellent interpersonal skills; ability to foster strong work relationships at all levels
Ability to work well in a fast-paced, sometimes ambiguous environment
Strong verbal and written communication skills; across organizational levels
Self-motivated, takes initiative, is proactive
Results oriented
Demonstrated leadership
Collaborative and flexible; team player
Well-developed presentation skills
Essential Duties and Responsibilities:

Serve as a team leader in the following capacity:
o Design projects; establish team with SME/cross-functional representation
o Coordinate with manager for teams objectives and provide tactical direction
o Assign work within the team in order to meet/exceed project timelines
o Review business analysts work product and provide coaching as needed

Serve as a core project member in the following capacity:
o Develop queries and guide validation process (minimum 80% accuracy)
o Analyze query results; compile and present findings/recommendations
o Develop actionable recommendations with ROI as a key measurement of success; drive execution
o Develop and present business cases
Identify and share best practices
Stay current on *** products, processes and policies; or have strong contacts with SMEs to help facilitate analysis
Stay current on speech analytics tool; product releases and updates
Achieve subject matter expertise
Participate in/complete projects as assigned by manager

Education and Experience
Bachelor degree required
Minimum 2 years experience working on projects that involve analysis of specific business areas and the presentation of results and recommendations
Proficiency with Office Suite required; especially PowerPoint for presentations and Excel to analyze data
Contact Center and Speech analytics experience preferred


Business Intelligence Analyst

Job Reference: 20-04981 Type: Duration:0-6 month(s)


Treasury Analyst

Job Reference: 20-04979 Type: Duration:0-5 month(s)

Description/Comment:Summary: Responsible for analysis of Treasury processes, systems, and products for the purpose of assisting the Treasurer in implementing a cohesive business strategy that is in line with the overall Bank objectives. Specific responsibilities include: financial reporting, budgeting/forecasting for Treasury division, understanding and projecting funds transfer pricing rates, researching and analyzing yield and margin variances, and partnering with IT and business groups as needed to implement Treasury projects. Job Responsibilities: 1. Acts as a liaison with business groups and coordinates with Corporate Finance for an integrated approach to project planning that is in line with overall *** objectives. Specifically relates to the integration of the ALM process and Hyperion planning and reporting. 2. Develops tools for data analysis and reporting that assist in improved projections and forecasting of interest income, funds transfer pricing, and margins. 3. Assists in the development of expense budgets and revenue goals for the Treasury division. Creates reporting which clearly communicates assumptions and strategy. 4. Produces monthly financial reports for senior management to explain trends and variance analysis in efficient and timely manner. 5. Supports the design and implementation of the operational and technical aspects of project plans, and develops and supports programming requests to meet project goals. 6. Performs other duties as assigned. Skills: Strong systems skills must have Hyperion, Excel, Word. QRM a plus. Ability to multi task, project lead, & document business requirements for projects Knowledge of investments, mortgage loans, Client System and FDIC regulations, funding and money market functions, and Federal Home Loan Bank Knowledge of Bloomberg Analytical skills and research abilities Accounting and financial reporting Composition (letters, memos, reports, procedures) skills Excellent communication (written and verbal) and interpersonal skills Planning and organizational skills Required Education: Bachelor's degree required, preferably in accounting or finance, or equivalent combination of education and experience Advanced education in finance, preferably a Masters of Business Administration preferred Experience: 8-10 years of experience in a Commercial Bank Treasury Department Experience with FP&A Planning & Reporting


Business Systems Analyst-Senior

Job Reference: 20-04972 Type: DO NOT CONTACT HM

The ***.com BIz Tech Legal, Risk, and Compliance (LC) team is seeking an experienced Product Systems Analyst with a background in delivery for some key initiatives within a global organization. You will be a key individual contributor on the LCS team.

The successful candidate possesses strong analytical, written, oral and consulting skills, able to articulate and document functional requirements, influence the solution design for business users and the development team. This role is within the Information Technology organization primarily supporting our Legal and Security stakeholders, a global, multi-arm organization within ***.com. Our ideal candidate must possess the business and technical skills/experience prescribed, enjoy working in a highly dynamic, fast-paced and high-growth environment, as well as be experienced at managing complex projects and stakeholder groups in support of the LCS portfolio.


- Engage with the business users at different levels to understand Global Security and Safety and Work Shift management business needs, analyze, document, evaluate and prioritize the requirements and make recommendations on the solution and implementation.
- Drive, develop and maintain numerous project deliverables that support the program, including functional/non-functional specifications, data mapping/transformation, solution design, process diagram, acceptance criteria, UAT scripts and other project artifacts.
- Work effectively with the solution and technical teams to help them understand the specifications/requirements for technical development, testing and implementation.
- Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT).
- Partner with various business partners and solution teams to evaluate implementing and feature usage and recommend best approaches
- Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines.
- Provide functional leadership during technology enhancements/upgrades/ implementations and work successfully as a liaison with various internal business/ technical partners.
- Partner with the support organization to provide training, support and technical assistance to operations team and end users.
- Participate in Agile scrum team, write/enhance/research user stories and be responsible as business lead and central subject matter expert.
- Help streamline work process to improve efficiency and consistency.

Required Skills/Experience

- Bachelors Degree with 3-5 years of hands-on experience as a business system analyst type role implementing enterprise software, preferably in the areas of Legal, Global/Physical Security or Facilities
- Strong background in driving business requirement workshops, assessments, and the resulting solutions
- Experience in working with both the business and technical teams, coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams.
- Strong background in business process analysis, data modeling and ability to proactively identify and manage mapping of requirements to business processes and the underlying data.
- Ability to quickly connect business requirements to the functional capabilities of an application and assess the applicability of different product technologies to business problems; ability to learn new applications and technologies.
- Proven ability to coordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation and user acceptance criteria.
- Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
- Excellent team player able to work with virtual and global cross functional teams with the flexibility to work in different time zones.

Desired Skills/Experience

-Experience with *** technologies and platforms such as, *** Surveys, Field Service Lightning, *** Mobile App solutions, etc.
- Possess Legal and Physical Security or Facilities functional domain knowledge


Business Process Analyst

Job Reference: 20-04962 Type: Desired Qualifications
The Business Process Analyst is responsible for completing process analysis, identifying procedural and control deficiencies and recommending and implementing solutions. Works on complex problems where analysis of situations or data requires an evaluation of intangible variance factors. Process design may require introducing new technology, staff and substantial change to current structure. Develops and leads process design or improvement initiatives, guiding teams across the business. Has process expertise for multiple business groups and can provide analysis to the most complex and volatile business lines.

We are seeking a Business Process Analyst for our Business Process Transformation group to focus on key business initiatives which will transform our operating model to standardized enterprise work flow systems across the firm. The Business Process Analyst will support process optimization and improvement initiatives to achieve productivity objectives while improving the client experience. This person will collaborate with Product Owners, project partners and key stakeholders across the enterprise to identify and create an efficient and effective method to support the implementation of ongoing business process improvements. Certification in six sigma methodology or other process improvement methodology is certainly a plus

What youll do:
Documents business requirements and creates user stories for development teams;
Analyzes business processes and creates user experience and process workflows;
Provides business direction, guidance, and decisions to process development and delivery teams;
Collaborates with cross enterprise process owners, channel owners, oversight, legal, compliance, and users creating solutions that are synergistic to the platform;
Engages users on process design, usability and ease of use;
Evangelizes process improvement work;
Drives the requirements of process reporting metrics;
Leverages process analytics in conjunction with qualitative data for continual process improvements;
Extensive knowledge and understanding of analysis of business processes and enhancing operations to accomplish business objectives
Excellent verbal, written, and interpersonal communication skills
Visio / Microsoft Office skills
Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
Knowledge and understanding of financial controls and risk
Risk management and mitigation experience
Ability to develop and manage business relationships
Strong analytical skills and ability to solve complex technical problems
Ability to influence and collaborate at all internal organizational levels
Ability to work effectively, as well as independently, in a team environment
Ability to facilitate meetings
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

What you have:
5+ years experience in a similar role.
Six sigma Black belt or Green Belt
Business Process Management (BPM) knowledge.
Experience in the Business Process Management disciplines including technologies and methodologies.
Experience with Agile and SCRUM.
Experience with Visio or equivalent desired.
Financial services experience preferred.


Business Systems Analyst

Job Reference: 20-04941 Type: Job Description: Tell us about your department:

The Order Sourcing team is part of the wider post-purchase engineering area, also known as Order Management.

Project Description:

After an order is taken, our applications must choose the best location (store or warehouse) to source the inventory to meet the date promised to our customer in the most efficient route possible. The business domain is rich with many technical details. The services we provide are critical to healthy business operations. As a result, we have many interactions day to day with other teams across ***.

Position Summary/Job Description:

We need a Technical Business Analyst to support our software development efforts. The person in this role must be able to learn on the fly by fielding questions from our business teams, working with developers to understand the details, and responding coherently in writing. Many of these interactions will result in proposing enhancements or fixes to our software. The person in this role must be able to champion these software changes by creating requirements and test cases. It is important to be able to understand and reason about independent applications in our environment and the data based between them.

What are the top eight skills and number of years of experience required to perform this job?

1. 8+ years working on software delivery teams
2. Able to think critically, problem solve, and communicate on technical topics
3. Able to understand data formats such as JSON and XML
4. Experience using an HTTP client such as Postman
5. Experience expressing software requirements as test cases
6. Experience describing system data flows in writing
7. Able to learn quickly by asking questions

What are some preferred/nice to have skills the manager is looking for?
1. Experience running SQL queries

Prescreening Question: Must be submitted on resume, no exceptions!
1. Please describe in writing the choices that a customer has to make when making a purchase on

Interview Process Overview:

1. 30 min video call
2. 1 hour video call
Additional Job Requirements: Brian Parker -- OK to contact via email ONLY.


Business Analyst

Job Reference: 20-04935 Type: Job Description: See attachment for full details.

The Principal Engineer Recruiting Team is a small start-up team in the midst of a scale-out effort. The team hires Principal, Senior Principal, and Distinguished Engineers the Company's most senior technical contributors. Members of ***'s Principal Engineering Community set the standard for engineering excellence across ***. In order to scale ***s Principal Engineering Community, the Principal Engineer Recruiting Team is looking for a Business Analyst who shares a passion for hiring the best and the brightest engineers in the world and can capably lead recruiting metrics reporting and analysis to help improve the Principal Engineer hiring process.

The Recruiting Business Analyst will proactively prepare and develop talent and engagement program insights and presentations to support the overall mission of the team. You will work in partnership with team Leadership, Client and Research Lead Recruiters, as well as our central Data and Analytics Teams, to gather and design reporting requirements, and deliver solutions that accurately communicate the Principal Engineer hiring story.

Work with PE Recruiting Team Leaders to gather requirements and deliver a consistent reporting strategy and solutions; collaborate with central team Business Analysts to ensure solutions are aligned with broader team requirements.

Examine existing data tools and software and determine feasibility and requirements for new data systems to satisfy TA reporting and analytics needs. Learn and understand a broad range of ***s data resources and know when, how, and which to use and which not to use.
Work with PE Recruiting Team leaders and Recruiters to validate and test data, and build consistent, in-depth business and market analytics reporting based on recruiting strategies. Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
Own the design, development, maintenance, and presentation of recruiting funnel analyses and dashboards utilizing Excel, SQL, Tableau, and/or *** QuickSight.
Provide ad-hoc or special project data analysis to recruiting leaders that enable them to achieve their goals, drive decision making and create new strategies where necessary.
Build and maintain strong partnerships across TA, HR and our business customers.
Analyze and solve complex problems at their root, stepping back to understand the broader context.
Continually improve ongoing reporting and data analysis processes, automating or simplifying self-service support for secondary datasets.
Create/code and own new reports that provide insight into historic and probable future trends.

Bachelors degree in Computer Science, Mathematics, Information Systems or related field; or equivalent experience.
5+ years' experience as a Data / Business Analyst pulling, analyzing, and delivering analyses
Advanced SQL querying
Advanced expertise in Excel
Experience with data visualization tools such as Tableau, QuickSight, MicroStrategy
Strong verbal/written communication & data presentation skills, including an ability to effectively develop and communicate clear, thoughtful, and comprehensive analyses.

Masters degree in Computer Science, Mathematics, Information Systems or related field
Familiar with Recruiting, HR, Finance, or people-related data
Experience partnering with Talent Acquisition teams on data planning and development of current or future reports.
Experience working closely with senior level staff and ability to communicate in a crisp, concise, and professional manner
Ability to operate successfully and independently in a fast-paced, results-oriented environment
1-2 years program or project management experience.
Familiar with Redshift, Hadoop, Java Technical proficiency in programs such as R, SAS, SPSS or Stata
Dress Codes:


Systems Analyst Senior

Job Reference: 20-04832 Type: Job Description: Business Title : Production Assurance/Service Availability Manager
*** (BSC) recognizes that IT Services are crucial, strategic, organizational assets and therefore we must invest appropriate levels of resources into the support, delivery and management of these critical IT Services and the IT systems that underpin them. The role of the Production Assurance/Service Availability Manager is to provide a point of focus and management to assure high quality services which meet service level commitments to IT service customers. The accountability is for all availability-related issues, relating to services, components and resources, ensuring that availability targets in all areas are measured and achieved, and that they match or exceed the current and future agreed needs of the business in a cost-effective manner.

BSC Production Assurance/Service Availability Management activities consider the availability, reliability, maintainability, scalability, performance, and serviceability at both service and component level. The roles are focused by business domain, to provide direct linkage and knowledge between IT customers (BSC business and members) and IT service providers. There is a strong partnership relationship between this role and the associated Business Portfolio Owners and IT Portfolio Leads.

Production Assurance/Service Availability Management takes place at two inter-connected levels and aims to continually optimize and proactively improve the availability and quality of IT services and the readiness of their supporting organizations:
_ reactive activities: monitoring, measuring, analysis and management of events, incidents and problems involving service unavailability including root cause identification
_ proactive activities: proactive planning, design, recommendation and improvement of availability and quality and driving solution implementation into the Production environment

Service Availability Management metrics and processes will be enabled in the BSC Service Marketplace tool (based on ServiceNow). The Production Assurance/Service Availability Manager role provides design and definition for the metrics and processes so that the measurements and information are tracked to provide the appropriate information to the business relating to performance against service levels. These metrics and measurements will also support the Production Assurance/Service Availability Manager in the production of the Availability Plan.

The Production Assurance/Service Availability Manager position is a leadership position requiring breadth/depth of experience as an individual contributor operating across a matrixed environment and as a pragmatic leader of mixed discipline technology teams. Key responsibilities of the Production Assurance/Service Availability Manager are investigation, diagnosis, root cause analysis and critical problem solving, and problem resolution. Focus on successful execution/delivery of outcomes, and track record for identifying, and proactively mitigating risks to services, are critical. This role also acts as a key communicator between BSC IT and our customers, and directly engages with partners/vendors, in support of both proactive planning, and response to incidents, to assure service quality.
This Production Assurance/Service Availability Manager will, working across the BSC ecosystem of partners and vendors, ensure BSC/vendor services meet service commitments, and, through the application of industry practices, will drive value in cost, quality, and time to service. The measurement of success for this role will be in meeting current and future service commitments, the avoidance of service disruptions, and the proactive planning of service quality improvements to meet the evolving needs of our end customers.

Essential responsibilities :
Coordinate and work in partnership with the business and with the IT Business Owners to deliver high quality IT services
Become a trusted advocate to technology specialists in designated areas and work well with them to provide collaborative, achievable, and effective solutions
Act as a technical leader to drive restoration of services and root cause identification of incidents and outages
Adopt/lead a business and customer-oriented approach to delivering services and cost optimization while focusing on quality improvements
Ensure that the deployed IT services are aligned to the business needs and actively support them, and that IT solutions underpin, and anticipate, the business processes
Partner with the IT Business Portfolio Owners as an IT agent for change to facilitate business transformation
Be the first point of contact for service escalations to enable swift decision making and course correction
Build relationships at Director and Executive level across BSC and partners/vendors and provide regular, clear communications
Input to and influence evolution of Service Designs to mature service quality based on learnings from incidents and problems experienced
Oversee performance against committed SLAs
Lead the investigation, diagnosis, root cause analysis phases for critical service outages affecting Business Domain supported
Recommend best fit solutions (which may be over phases and short/medium/longer term timelines) and drive cross functional IT teams to implement these solutions

Required Skills / Qualifications:

Bachelors degree and at least 7 years related experience or equivalent
combination of education and experience
Strong communication skills and an ability to articulate complex architectures to non-technical audiences
Strong understanding of Business Domains and applications supporting these Domains
Ability to deep dive on technical issues and provide guidance towards resolution
Service delivery experience with large scale, enterprise IT systems
Full stack awareness and the ability to identify and diagnose issues at multiple layers
Technical education and experience/expertise including hands on operational management and/or engineering experience application, database, data center, client/server, middleware, network, voice, web, and data channel management
Must be able to operate in a high-pressure environment and comfortable explaining complex technical issues to senior management
Excellent and proven problem solving and investigative analysis, root cause analysis skills
Ability to effectively present information, business case, change recommendations and respond to questions from groups of managers and customers

Desired Skills / Qualifications:
Understanding of healthcare industry and evolution of technologies to support that industry to maintain perspective of future innovation
Having a network of contacts in the healthcare and IT industries is an advantage
Excellent human relations and verbal/written communication skills, as well as internal and external negotiation skills
Well-developed, strong influencing skills and personal integrity
Familiarity with DevSecOps methodologies is a plus
Currency with latest techniques and technologies in continuous integration, continuous deployment, and continuous assessment
Experience implementing Site Reliability Engineering (SRE) methodologies
Experience leveraging cloud solutions for infrastructure and applications
Strong computer skills to access data and information and to test systems changes
Excellent project management and priority setting skills
High proficiency using Excel as a tool to analyze and interpret large volumes of data is a plus
ITIL ITSM v4, CMMi, and/or Lean Six Sigma certification an advantage


Information Technology Analyst

Job Reference: 20-04804 Type: Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units. Work is of medium to high complexity and moderate to high in risk. Has expanded contact with responsibility to varied and multiple departments and functional operations, and actively participates in strategic business relationships. Serves as a key team member which may include being on multiple teams and/or team lead. Participates in the review and formation of processes. May plan work and schedules for others for project related work. Impact of decision-making is medium to high risk and impact. Serves as a consultant or expert and actively shares knowledge across workgroups. Applies information analyses to optimize the integration of major strategic business processes. Designs and implements complex changes impacting several processes with minimal direction. Primarily performs as an individual contributor, but may supervise a small work team (6 or fewer members). Duties: Lead the Identification, analysis and selection of complex information technology and business practices to support strategic business process/plans. Participates as required to design, develop, test and integrate applications of high complexity. Lead in the implementation of information technology and business processes of high complexity. Supports, evaluates, and continuously improves information technology and business processes to maintain alignment with business plans of medium-high complexity and medium-high risk. Leads the development and may manage a project plan and schedule for a given functional area. Acquires solid foundation of project management. Engages in expanded contact with varied and multiple departments and functional operations; actively participating in strategic business relationships and/or issues.


Business Systems Analyst

Job Reference: 20-04791 Type: Job Description: Tell us about your department: SHOP Team is one of the 10 largest e-commerce sites on the internet, with a billion visits each year.

Shop teams are responsible for all of the front-end applications, which are integrated with We are a team that thinks big with a clear vision, but willing to start small and validate with data and customer feedback. We are relentlessly focused on delivering a great customer experience through every decision we make, ultimately making *** the easiest place to buy from regardless of channel. We value the holistic customer journey over page, team and organizational boundaries.

We are a team of resourceful problem solvers who believe that ideas can come from anyone and anywhere, and true innovation will be found at the intersection of those viewpoints and experiences. We value action and follow through as a team and individuals and we deliver on our commitments.

Project Description:

The Enhance team's vision is to create and support product detail pages that will improve our customers shopping experience by anticipating their needs at the different stages either in their shopping journey or during product ownership.

Why our team exists?
As stewards of the product detail page, we provide customers with the information that builds trust and confidence in their shopping journey decisions.

What do we do?
We listen and research to identify and solve customer friction points
We collaborate and align strategies across partner teams.
We aggregate, curate and optimize the PDP customer experience.

This team is also responsible for the new / existing UI components in the, with Product Detail Page (PDP) being the primary focus, however the components that are built for PDP will also be designed to work for other use cases were applicable. (Listing Pages, Home Page, etc.,).

Enhance team is split into 2 squads, whereas each scrum team works on a 2-week sprint cadence, focusing on the teams vision, values & strategy.

Position Summary/Job Description:

The main function of the Business System Analyst is to analyze, gather and articulate / translate business requirements to the engineering team to build high scalable front-end components and experiences for the website. You will be part of a team that delivers high quality digital experience for our customers.

Key position responsibilities include:

Responsible for the gathering, analyzing, and articulation of business and system requirements within our digital organization.
Requirements Elicitation (JAD sessions, document analysis, interface analysis, interviews, etc.}
Proactive assessment of feature ideas for dependencies and possible impediments, sharing assessments with Product Managers.
Collaborate with Product, UX, QA and Engineering teams to define the detailed requirements.
Facilitate communication between remote product and both remote and local Engineering about what's possible.
Create Agile JIRA stories to define needed engineering work.
Use established templates to document detailed requirements in the *** Confluence Wiki environment.
Define detailed Acceptance Criteria that describes when story work is complete.
Participate in all Agile rituals including (but not limited to) Stand-Ups, Sprint Planning, Design Sessions, Tech Reviews, Retros, etc.
Collaborate with team members and external teams to achieve desired outcomes.
Collaborate with QA and guide on test plan and data setup for the new features.
Along with Tech Leads and Engineering Managers, provide ongoing support for team engineers, dependency teams, QA engineers, and leadership throughout the feature delivery process.

What are the soft skills that you feel candidates must-have in order to be successful in this role?
Characteristics / Abilities
Someone with *** Digital experience is strongly preferred.
Communication, being Proactive and Relationship builder
Someone with more Technical BA experience than Business BA experience.
Someone who has worked with Service Oriented Architecture (SOA).
Someone with really strong data mapping and transformation skills is a must.
Someone who will be adaptable to the BSA processes and documentation standards we already have in place.
Someone with ruthless attention to detail.
Someone who has very high standards for the quality of their work, and is not too casual in their approach to work, their communications, etc.
Someone who is extremely organized and never lets anything slip through the cracks.
Someone who can translate technical concepts into non-technical communications and vice versa.
Someone who has done some development in their past would be a plus.
Someone who thrives in a very fast paced environment and that loves adapting to change.
Someone who can think out of the box for ways to accomplish tasks.
Someone who is a really good listener and problem solver.
Someone who makes decisions based on facts, not feelings or impressions.
Someone who is level-headed, who completes thorough analysis before reaching a conclusion.
Someone who is a quick learner and who has a natural curiosity about how things work.
Someone who enjoys building relationships with their customers and uses those relationships to facilitate gathering requirements and obtaining consensus.
Someone who will not sit-and-spin all by themselves but will reach out for help.
Someone with gumption!

What are the top five skills and number of years of experience required to perform this job?
7+ years of experience in a BSA or Technical BA role.
Excellent detailed written and verbal communication skills.
Must have experience working with remote teams.
Must have worked in at least one Agile Development Environment.
Strong technical skills must have worked as a Developer, QA Engineer, Business Systems Analyst or Technical Business Analyst previously.
Must have demonstrable experience analyzing, documenting, and iterating on new or existing technology systems.
Good understanding of latest web architecture
Experience building JSON data contracts.

What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role?
Mastery of data types and data transformation concepts.
Demonstrated ability to write JSON contracts.
Understanding of programming concepts.

Does this role require any travel? No

What are some preferred/nice to have skills the manager is looking for?
#1 preference is for someone with previous BBY D&T experience.
Programming/development experience.
o So they understand how devs think.
o So they can imagine how code can be written to accomplish a certain function.

Prescreening Questions: Must be submitted on resume, no exceptions!
1. An Agile story is made up of several pieces of information about the requirements it defines. In your opinion, what is the most important piece of information in every story?
2. Describe a situation where you had to provide technical dev requirements for a feature that was not clearly defined by Product, and how you handled it.
3. Describe a situation where you had difficulty getting needed information from a remote team or leader and how you dealt with that.

Interview Process Overview:

20 minutes video interview followed by 60 minutes video interview
Additional Job Requirements: Saravanan, Praveen Kumar - Manager


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A Guide To Landing Business Analyst Jobs

Business analysts are the glue that holds the company together, from project to project.

As businesses work towards improving their strategies, planning and data models, they become increasingly aware of the necessity of business analysts. They need someone to resolve issues in the planning process and ensure that these decisions are implemented correctly.

Business analysts help reduce failure rates of projects by ensuring that clients needs are met without compromising the company’s resources. They are the ultimate support system, and with more companies recognizing this, jobs for business analysts are on the upswing.

If you’re interested in business analyst jobs, read on to find out what it takes to get one.

What Does a Business Analyst Do?

To be a successful business analyst, you shouldn’t think of it as a 9-5 job.

You need to be able to think creatively to manage conflicts and accomplish team goals. This thinking can’t be on-and-of either; you need to be able to constantly assimilate and analyze information to come up with more efficient solutions, every time.

As a business analyst, your basic job function is to reduce costs and increase benefits, across all levels in the production process.

You’ll need to identify the needs of the businesses, resolve them with cost-effective solutions, and chart out fields of improvement. Any reworking of business models, client relationships, workflows or technological interventions are also part of the business analyst job description.

What Skills And Qualifications Do You Need?

With how multi-faceted business analyst jobs are, it is only natural that aspirants are expected to be adequately qualified.

Education And Experience

Typically, aspirants for business analyst careers possess a minimum of a bachelor’s degree in business administration, finance, computer science or other related fields. Further educational qualifications are usually not asked for, but might become necessary for future advancement.

While there are a number of additional certifications available for aspiring analysts, they do not make an impact on hiring managers unless they are paired with relevant experience.

Needless to say, business analysts are expected to have professional experience of anything between 3-5 years.

Other Skills

Apart from the requisite educational background, potential candidates are required to be proficient in Microsoft Office. Familiarity with data analysis applications and tools such as ETL (extract, transform and load) and Oracle technologies is also a frequently listed qualification.

Technical skills aside, business analyst jobs require candidates to have a variety of soft skills. Communication skills are crucial, because a majority of the work involves assessing the real needs of clients and co-ordinating projects.

Diplomacy, organization, analysis and detail-orientation are all necessary skills that a business analyst must possess to excel at their job. They must be able to identify and resolve issues tactfully. They also need to be able to deal with high-profile clients and stakeholders and be sensitive to their needs and requirements.

What’s In Store for Business Analysts?

Business analyst careers range across a variety of industries like insurance, software, banking, and even the government. The average salary is about $58,790 per annum, and this can go up to as much as $89,000 per year as you improve your skills and gain experience.

Just about any company can benefit from having a business analyst on board. So while financial and administrative businesses are currently the major employers, other industries and businesses will also follow suit.

The need for critical thinkers to make important tactical decisions in a company is perennial. As a business analyst you’ll have the option of developing a number of easily transferable skills. You’ll also play a crucial role in the development of the organization you’re working with.

A business analyst job is therefore perfect for anyone with great communication and problem-solving skills who wants to use them to improve business processes.