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Project Manager - Change Management

Job Reference: 20-04974 Type: Open to remote candidates anywhere in the U.S.

Top 3 Skills:
1. Quick learner
2. Project Management
3. Written/verbal communication skills

Responsibilities:
- Lead management of the Data Desk Operations and drive projects to completion. The Data Desk team is focused on cleaning and enriching customer data in ***'s Org62.
- Run weekly meetings, create meeting minutes, and track and hold team accountable to action items
- Project manage side projects and monitor key metrics
- Develop communications to partners and senior executives
- Manage team priorities, meeting with stakeholders
- Build slide decks for updates, socialization
- Work through process problems and enhance processes
- Work with Sales Leaders and Sales Teams to initiate account clean-up processes and account augmentation programs.

Required skills and experience:
- 2+ years of professional experience managing cross-functional projects
- Effective analytical, problem-solving and communication skills, with the ability to influence stakeholders
- Ability to tell compelling stories and explain complex issues in simple ways
- Experience in cloud-based collaboration tools
- Document business requirements
- Bachelors degree preferred

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Network Engineer 4

Job Reference: 20-04904 Type: Job Description: **MAX BILL RATE ***/HR (inclusive of fees)

item 140

Title: RAN Virtualization (vRAN/vCU/vDU) OAMP Senior Systems Engineer

MUST HAVE:

Must have experience with RAN Virtualization solutions - vRAN/vCU/vDU Management/OAMP design and development in wireless networks
Must have experience with FCAPS (Fault, Configuration, Performance, Security) management of RAN elements (vRAN/vCU/vDU) in wireless networks
Must have experience in working with R&D team, finalize the feature Roadmaps and presenting deepdive sessions to the customer
Must have experience in authoring the vRAN/vCU/vDU SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Must have experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer
Good to have experience in working with Pre-Sales technical teams for the RFP responses.



If you have ambitions to be a part of a Best in Class organization, ***s Wireless Networks team is the place to be. The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at *** offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, *** is the place to be.

We are looking for a RAN Virtualization Senior Systems engineer to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce *** products to Wireless Carrier.

Essential Duties and Responsibilities:
Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions, new technology introduction on Openstack/Kubernetes VM and Container based vRAN/vCU/vDU virtualization strategies.
Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions on OAMP, FCAPS technologies and protocols.
Analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
Responsible for analyzing and troubleshooting issues reported from customer labs and production.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the *** sales team and carriers network business
Educate our customers on ***s new products and services both individually and in a team environment.
Ensures that customer commitments are achieved according to plan.
Works closely with various support organizations, logistics, and cross- functional teams from SEA and *** HQ to achieve successful new product roll-outs and developments.
Ability to travel sporadically during the project

Success Criteria:
Technical Acumen
Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics

Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives

Excellence Dealing with Ambiguity
Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts
Background/Experience required:
Bachelors Degree in EE/CS in engineering with 10 years of directly related experience is required. A Masters with 8+ years experience is preferred
Understanding of 3GPP systems: RAN and Core networks, architecture and protocols
Must have experience with RAN Virtualization solutions - vRAN/vCU/vDU Management/OAMP design and development in wireless networks
Must have experience with FCAPS (Fault, Configuration, Performance, Security) management of RAN elements (vRAN/vCU/vDU) in wireless networks
Must have experience in working with R&D team, finalize the feature Roadmaps and presenting deepdive sessions to the customer
Experience in High Availability and redundancy systems
Detailed understanding of Netconf protocol, YANG models, REST APIs, and VES (Virtual Event Streaming).
Must have experience in authoring the vRAN/vCU/vDU SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Must have experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer
Detailed understanding in managing Openstack/Kubernetes environments
Document best practices in developing and deploying Openstack/Kubernetes solutions
Experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)

Detailed understanding in configuring virtual switches, network connections, Virtual port types (ie: SR-IOV, virtio), Security Groups, VLANs
Hands on experience in managing VMware vCenter or RedHat Director environments.
Hands on experience in managing VMware production environment comprising of 100+ hosts
Experience in performance measurement & tuning of VMware/Openstack servers and Virtual sessions and management of servers resources between virtual machines.
Detailed understanding in taking snapshots, backup and recovery of Virtual machines
Detailed understanding in configuring Storage such as SAN / NAS / iSCSI
Detailed understanding in managing HA environments in the cloud within and across telecom data centers. (ie: experience with NEC HA Cluster)
Good exposure towards public (AWS, Azure) and private / on-prime cloud installation and configuration
Working experience with vendors like HPE, Dell, Cisco etc., with broad knowledge and understanding of various hardware technologies (Blade servers, Rack Servers, UCS etc.)
Deep dive troubleshooting experience using command-line tools and scripts
Experience in understanding customer requirement and work on plan / design /deploy / manage the infrastructure
Good to have experience in working with Pre-Sales technical teams for the RFP responses.
Good to have experience with C/C++/Java development, Unix/Linux, scripting tools like PERL, TCL, shell, etc.
Good to have experience with Web based development including JVM, J2EE, (EJB), JAVA, JavaScript, Web Services, HTML, XML, SOAP



Necessary Skills and attributes:
The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining ones personal work schedule to be productive. Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.

Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
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SecOps Product Manager

Job Reference: 20-04902 Type: SecOps Product Manager Job Description:
We are seeking an experienced SecOps Product Manager with a passion for creating compelling, innovative, and intuitive products across a wide range of user roles. A great product manager will balance requests from internal customers against the initiative strategy and partner with multiple areas of the organization. This role safeguards end user experience and takes responsibility for achieving it through product innovation, product positioning, business case realization, and go-to-market strategy execution to create and improve next-generation technical solutions. We place a premium on someone who is effective at convincing senior executives to invest in a new product as well as leading developers to bring new products and technology to market. You should be comfortable working both at the strategic level and diving deep into details as needed to ensure high quality execution. You will show hustle, take ownership and be able to influence others to deliver on your goals. You will need to be able to collaborate with a diverse set of internal teams to achieve success in this role.
As a Product Manager you will need to keep the big picture in focus while addressing the unique operational challenges we face daily. Within the Enterprise Solutions Delivery team, you will manage complex, multi-disciplinary projects, develop requirements and timelines, and drive projects through to completion.
Enterprise Core Competencies
  • Obsessive Customer Focus
  • Organizational Skills
  • Commination across the organization, both Strategic and Tactical
  • Detailed knowledge of cybersecurity processes
  • Proven software product management experience
  • NIST cybersecurity certification or applicable Experience
  • ServiceNow Security Module Experience

Essential Functions
  • Research and define value opportunities with client'sEngineering support
  • Manage projects from definition to design to development
  • Partner with various teams on communication
  • Partner with development to deliver value with available resources
  • Ability to interact with, present to, and distill feedback from customers of varying backgrounds, from engineering to sales to executive staff
  • Develops product plans (including target segment and value proposition) and business cases for assigned products or services
  • Responsible for populating the overall roadmap for the product line or line of business, working with enterprise customers to ensure a continual stream of new and innovative ideas are consistently brought to market
  • Collaborates with dedicated enterprise resources, e.g. Engineering, Operations, IT, and other product management teams to optimize the in-market performance of products to attain revenue and margin goals. Makes the hard high-judgment trade-offs between performance, features, and speed-to-market

Qualifications
  • 7+ years' experience in one or more of the following categories: software/hardware, web, finance, telecommunications, with a focus on product management, product development or marketing
  • Experience building and analyzing cost/benefit scenarios and business cases and communicating results
  • Understanding and practice with new product management methodologies and tools, especially those that support agile software development environments
  • Outstanding written and verbal communication skills with the ability to convey business and technical concepts to subject matter experts and non-technical professionals
  • Ability to assess and implement successful, focused, integrated product plans
  • Knowledge of financial drivers, experience in managing return on investment objectives. Ability to create forecasts, financial models and budgets
  • Ability to influence, lead and coach cross functional teams and champion new concepts and ideas
  • Broad understanding of program management concepts and tools, including technical, innovation process, financial and operations functions
  • Ability to multitask and achieve aggressive delivery dates
  • Detailed knowledge of cybersecurity processes
  • Proven software product management experience
Desired
  • ServiceNow Product experience, SIR, VR, Threat especially
  • Understanding mobilization concepts (i.e. enabling mobile, responsive design)
  • Experience with strategic planning
  • Experience with cloud enabled software services
  • Understanding of wireless voice and data services and products
Education
Minimum Required
  • Bachelor's Degree in related field or equivalent experience

First 5 Interview Questions
  • What is your process to create a Roadmap and Backlog for your product.
  • Explain your role as a Product Manager in the Scrum Process
  • What is the difference between NIST stateful and NIST open?
  • Tell me about your experience implementing a Phishing or VUL response in an organization
  • How does Threat Intelligence play a role with Security Response and Vulnerability Response?

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Network Engineer 4

Job Reference: 20-04901 Type: Job Description: **MAX BILL RATE ***/HR (inclusive of fees)

Item 139 and 133

***Must haves:
Minimum of 8-10 years of RAN EMS/OSS knowledge/experience with some experience in Virtualization
Bachelors Degree in EE/CS is required. Advanced Degree is beneficial
Must have experience with EMS/OAMP/FCAPS subsystem design and development in wireless networks
Must: Hands on experience with network management systems & design and support of high availability systems.
Must have experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Must have understanding of TR-069, Netconf protocol, YANG models & Restful APIs.
Experience in authoring the EMS/NMS SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer


RAN EMS - OSS Senior Systems Engineer
Wireless Networks


If you have ambitions to be a part of a Best in Class organization, ***s Wireless Networks team is the place to be! The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at *** offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, *** is the place to be.

We are looking for a RAN EMS - OSS Systems Engineer to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce *** products to Wireless Carrier. The position will be a key contributor for the 3GPP LTE and 5G Network Management product. Candidate will be responsible for the System architecture & design with emphasis on Network OAM and OSS integration.

Specific responsibilities include:
Responsible for development of product requirements, feature requirements, systems and performance analysis, Work with the team to conduct deep-dive customer sessions, new technology introduction of 4G/5G RAN Network Management features and introduction of virtualized networks
Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
Responsible for Technical Management of new products and SW releases to ensure that promised features are delivered with expected performance
Provides technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the *** sales team and carriers network business
Ability to travel sporadically during the project


Success Criteria:
Technical Acumen
Key contributor in driving the technical solutions to customer through complex organizational dynamics

Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives

Excellence Dealing with Ambiguity
Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts


Background & Competencies Required:
Minimum of 8-10 years of RAN EMS/OSS knowledge/experience with some experience in Virtualization
Bachelors Degree in EE/CS is required. Advanced Degree is beneficial
Must have experience with EMS/OAMP/FCAPS subsystem design and development in wireless networks
Must: Hands on experience with network management systems & design and support of high availability systems.
Must have experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Must have understanding of TR-069, Netconf protocol, YANG models & Restful APIs.
Experience in authoring the EMS/NMS SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer

Good to have understanding in managing Openstack/Kubernetes environments
Good to have an understanding in configuring virtual switches, network connections, Virtual port types (ie: SR-IOV, virtio), Security Groups, VLANs and in configuring Storage such as SAN / NAS / iSCSI
Good to have experience in performance measurement & tuning of VMware/Openstack servers and Virtual sessions and management of servers resources between virtual machines.
Understanding of cloud computing and virtualization automation & orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Need an understanding of 3GPP systems: Core and RAN networks, architecture and protocols
Need an understanding of HW as well as SW architecture
Need to have exposure to High Availability and redundancy systems
Experience on system engineering projects to include technical requirements identification, technical solutions to address customer requirements with details to design /deploy / manage their infrastructure
Deep dive troubleshooting experience using command-line tools and scripts
Detailed understanding in taking snapshots, backup and recovery of Virtual machines
Need experience with SNMP and TNM protocols and NMS/OSS interfaces.
Experience with C/C++/Java development, Unix/Linux, scripting tools like PERL, TCL, shell, etc.
Experience with Web based development including JVM, J2EE, (EJB), JAVA, JavaScript, Web Services, HTML, XML, SOAP is beneficial
Experience with SW development is beneficial


Necessary Skills and attributes:
Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to work with a cross-functional *** team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the *** team in lab and field trials related to introduction of products sold to the customer.

Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

*** Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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Systems Analyst Senior

Job Reference: 20-04832 Type: Job Description: Business Title : Production Assurance/Service Availability Manager
*** (BSC) recognizes that IT Services are crucial, strategic, organizational assets and therefore we must invest appropriate levels of resources into the support, delivery and management of these critical IT Services and the IT systems that underpin them. The role of the Production Assurance/Service Availability Manager is to provide a point of focus and management to assure high quality services which meet service level commitments to IT service customers. The accountability is for all availability-related issues, relating to services, components and resources, ensuring that availability targets in all areas are measured and achieved, and that they match or exceed the current and future agreed needs of the business in a cost-effective manner.

BSC Production Assurance/Service Availability Management activities consider the availability, reliability, maintainability, scalability, performance, and serviceability at both service and component level. The roles are focused by business domain, to provide direct linkage and knowledge between IT customers (BSC business and members) and IT service providers. There is a strong partnership relationship between this role and the associated Business Portfolio Owners and IT Portfolio Leads.

Production Assurance/Service Availability Management takes place at two inter-connected levels and aims to continually optimize and proactively improve the availability and quality of IT services and the readiness of their supporting organizations:
_ reactive activities: monitoring, measuring, analysis and management of events, incidents and problems involving service unavailability including root cause identification
_ proactive activities: proactive planning, design, recommendation and improvement of availability and quality and driving solution implementation into the Production environment

Service Availability Management metrics and processes will be enabled in the BSC Service Marketplace tool (based on ServiceNow). The Production Assurance/Service Availability Manager role provides design and definition for the metrics and processes so that the measurements and information are tracked to provide the appropriate information to the business relating to performance against service levels. These metrics and measurements will also support the Production Assurance/Service Availability Manager in the production of the Availability Plan.

The Production Assurance/Service Availability Manager position is a leadership position requiring breadth/depth of experience as an individual contributor operating across a matrixed environment and as a pragmatic leader of mixed discipline technology teams. Key responsibilities of the Production Assurance/Service Availability Manager are investigation, diagnosis, root cause analysis and critical problem solving, and problem resolution. Focus on successful execution/delivery of outcomes, and track record for identifying, and proactively mitigating risks to services, are critical. This role also acts as a key communicator between BSC IT and our customers, and directly engages with partners/vendors, in support of both proactive planning, and response to incidents, to assure service quality.
This Production Assurance/Service Availability Manager will, working across the BSC ecosystem of partners and vendors, ensure BSC/vendor services meet service commitments, and, through the application of industry practices, will drive value in cost, quality, and time to service. The measurement of success for this role will be in meeting current and future service commitments, the avoidance of service disruptions, and the proactive planning of service quality improvements to meet the evolving needs of our end customers.

Essential responsibilities :
Coordinate and work in partnership with the business and with the IT Business Owners to deliver high quality IT services
Become a trusted advocate to technology specialists in designated areas and work well with them to provide collaborative, achievable, and effective solutions
Act as a technical leader to drive restoration of services and root cause identification of incidents and outages
Adopt/lead a business and customer-oriented approach to delivering services and cost optimization while focusing on quality improvements
Ensure that the deployed IT services are aligned to the business needs and actively support them, and that IT solutions underpin, and anticipate, the business processes
Partner with the IT Business Portfolio Owners as an IT agent for change to facilitate business transformation
Be the first point of contact for service escalations to enable swift decision making and course correction
Build relationships at Director and Executive level across BSC and partners/vendors and provide regular, clear communications
Input to and influence evolution of Service Designs to mature service quality based on learnings from incidents and problems experienced
Oversee performance against committed SLAs
Lead the investigation, diagnosis, root cause analysis phases for critical service outages affecting Business Domain supported
Recommend best fit solutions (which may be over phases and short/medium/longer term timelines) and drive cross functional IT teams to implement these solutions


Required Skills / Qualifications:

Bachelors degree and at least 7 years related experience or equivalent
combination of education and experience
Strong communication skills and an ability to articulate complex architectures to non-technical audiences
Strong understanding of Business Domains and applications supporting these Domains
Ability to deep dive on technical issues and provide guidance towards resolution
Service delivery experience with large scale, enterprise IT systems
Full stack awareness and the ability to identify and diagnose issues at multiple layers
Technical education and experience/expertise including hands on operational management and/or engineering experience application, database, data center, client/server, middleware, network, voice, web, and data channel management
Must be able to operate in a high-pressure environment and comfortable explaining complex technical issues to senior management
Excellent and proven problem solving and investigative analysis, root cause analysis skills
Ability to effectively present information, business case, change recommendations and respond to questions from groups of managers and customers

Desired Skills / Qualifications:
Understanding of healthcare industry and evolution of technologies to support that industry to maintain perspective of future innovation
Having a network of contacts in the healthcare and IT industries is an advantage
Excellent human relations and verbal/written communication skills, as well as internal and external negotiation skills
Well-developed, strong influencing skills and personal integrity
Familiarity with DevSecOps methodologies is a plus
Currency with latest techniques and technologies in continuous integration, continuous deployment, and continuous assessment
Experience implementing Site Reliability Engineering (SRE) methodologies
Experience leveraging cloud solutions for infrastructure and applications
Experien
Strong computer skills to access data and information and to test systems changes
Excellent project management and priority setting skills
High proficiency using Excel as a tool to analyze and interpret large volumes of data is a plus
ITIL ITSM v4, CMMi, and/or Lean Six Sigma certification an advantage

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Full Stack Developer

Job Reference: 20-04816 Type:
  • Lead Experience with Web application development using Java and its ecosystems or other open source technologies
  • Solid knowledge of Object-Oriented Programming
  • Proficiency in Java collections and algorithms for optimizations
  • Strong understanding of HTML5, HTML and XML design and programming
  • Experience with documenting business process using modeling
  • Experience with Agile development methodologies
  • Strong experience using Java Springboot or GoLang
  • Strong Experience with modern UI Frameworks (Angular > 6 / VueJS and Bootstrap, HTML5, Nodejs, NPM Packages)
  • Experience with cloud-native deployment architectures such as Pivotal Cloud Foundry (PCF) or Kubernetes and Docker
  • Experienced in TDD, use of SonarQube and Crucible is a plus
  • CICD, Bamboo, blue-green deployment, branching strategy
  • Leading outage calls, RCA completion, and problem resolution.
  • Lead offshore development team
  • Familiarity with app monitoring and logging tools such as AppDynamics or Splunk
  • Knowledge of Network Engineering GTM, LTM, GSLB, SSL, Certificate mgmt, troubleshooting with Wireshark
  • Experience with Okta, AzureAD, oauth2 authentication
  • Message Queue processing - Kafka, Rabbit MQ
  • Caching Redis, gemFire, Memcache
  • Experience with Camunda BPM

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Infra Engineer-Storage Senior

Job Reference: 20-04770 Type: Open to Indy, Dallas and Portland, PLEASE PUT CANDIDATE PREFERRED LOCATION AT TOP OF RESUME

*** is looking for a Sr. Cloud Storage Engineer who will be responsible for solution delivery and operations of enterprise storage infrastructure at Business Technology organization. The candidate must have a strong background in Storage, Backups, Linux/Windows, Virtualization, DevOps, Automation and associated Public cloud technologies. You will be involved in infrastructure projects that will optimize current services as well as deploy and integrate new technologies for the global IT environment. You will interface daily with our business technology staff, working on both engineering and operational duties to deliver services related to the area of responsibility. You will contribute to the overall success of the Platform Engineering business unit within the IT department by providing recommendations and key insight into the technology path. This position is primarily focused on storage domain artifacts like File, Block, Object and Backup/Restore technologies.

Your Impact - Responsibilities:

Provide ongoing storage administration, maintenance and problem resolution of existing SAN / NAS storage infrastructure and related software.
Configure, provision, and troubleshoot EMC storage portfolio specifically that of VMAX, SRDF, Data Domain, and NetApp FAS/AFF Arrays including E-Series, VMware VSAN and Cisco MDS storage networking.
Setup and configure RAID groups, aggregates, volumes, quotes and qtrees on NetApp Storage Arrays and Storage Groups/LUN Masking/Creation on EMC Arrays.
Manage and configure server backup policies, schedules and enable backup/restore operations and troubleshoot and resolve failed backups (if any)
Perform code upgrades for Netapp FAS/AFF Operating System, Cisco MDS Fabric Switches, VMAX and Data Domain Storage Systems.
Develop self-service storage, backup & recovery capabilities through end-to-end automation.
Enhance and improve routine maintenance and repeatable tasks using automation code and simplify the storage infrastructure deployment/configuration at scale.
Help resolve complex IT issues, operational tickets related to storage and backup technologies.
Provide effective KPIs metrics on real-time and historical data points from both public and private cloud storage technologies and use the data points to provide effective capacity planning and forecasting public and private cloud spends.
Participate in agile infrastructure software development, scrum, kanban and sprint.
Adhere to change and problem management practices and provide timely RCAs for storage related incidents (if any)
Enhance and improve high quality backup, recovery and storage solutions for both public and private cloud platforms.
Enable migration of backup archive to cloud storage provider and sunset legacy tape-based archive solution.
Provide guard rails and best practices for storage standards within our public cloud platforms - AWS S3/EBS/FSx/EFS/Storage Gateway and NetApp Ontap Cloud.
Participate in ongoing projects and technology evaluation related to storage solution and migration, code upgrades, and data protection and management activities.
Design and implement cloud storage gateways and enable cloud based storage as service.
Be familiar with Linux and Windows operations and how it relates to storage running on virtual/physical infrastructure.
Be a subject matter expert for implementing continuous integration and continuous delivery (CI/CD) pipeline for storage infrastructure as code.
Maintain revision control, implement automated test, provisioning and deprovisioning workflows for storage domain for both public and private cloud platforms.
Drive process adoption through documentation, brown bags, tech talks, etc.
Support and train peers in your area of expertise.
Field escalated support requests from groups including Network, and Systems Infrastructure, BTSR, Desktop Support, Techforce, Information Security, Database, Data Warehouse, Application Support, Tech Operations and other.

Required skills and experience:

Bachelors degree (or equivalent experience) in Computer Science, Management Information Systems or related discipline, or equivalent 6+ years of professional work experience.
Hands-on experience in designing, implementing, optimizing, and managing global enterprise scale storage, including Enterprise Scale SAN and NAS, Enterprise Backup solutions, VTL and Replication technologies, software defined storage, including Public Cloud platform and protocols.
Deep expertise in designing and implementing HA/DR Solutions in multi-cloud environments, data protection architectures as well as data security, data at rest and data in transit encryption
Hands-on experience with cloud and on-premise enterprise storage environments (i.e. EMC VMAX/PowerMax, Data domain, SRDF, SnapMirror, NetApp, Veritas Netbackup, VMware, EC2, EBS, FSx, S3, S3 Glacier, S3 Glacier Deep Archive, KMS, EFS, VPC, IAM, CloudWatch, Cloud Trail and Transit Gateway)
Experience with cloud-based software development tools and methodologies (e.g. Git, CI/CD, CodeDeploy, CodePipeline, Jenkin, Build Automation and Testing, etc.)
Experience in administrative languages (i.e. Python, PowerShell, Ruby, GoLang, Bash, etc).
Experience with configuration management tools (i.e. Puppet, Ansible, etc).
Experience with RestAPI and usage of native API programming.
Experience with orchestration technologies (i.e. Terraform, AWS Cloudformation)
Must have experience leading projects that delivered large scale infrastructure improvements.
Experience in RedHat/CentOS/Windows and VMware technologies.
Must have effective oral and written communications skills and the ability to work successfully with others;
Strong analytical/problem-solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required;
Customer service oriented with strong interpersonal and leadership skills;

Desired Skills:

Experience with mission-critical storage management in a large global organization.
Experience with SYMCLI, NAVISECCLI, Cisco DCNM, Connectrix Manager, Data Domain Scheduled Backups using Netbackup
Experience in performance, incident and problem management
Experience in SAN expansion in Cisco fabrics environment.
Background in Information Security;
Familiarity with Active Directory, LDAP, DNS, DHCP, SSH, IPSEC, PKI, SSL, TLS, TACACS+ protocol.
Experience with monitoring tools (Zabbix, Splunk, Grafana, Nagios, etc)
Nice to have - Experience with other cloud providers (i.e. Azure, GCP, etc.).
Two or more industry certifications

About ***:
***, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the Worlds Most Innovative Company according to Forbes, and one of Fortunes 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of *** are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. *** is a team sport, and we play to win. Join us!

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Android Lab Engineer

Job Reference: 20-04748 Type: Title – Android Lab Engineer
Duration – 6 months (Possible conversion)
Location – Bellevue, WA
 
Requirements
  • Passion for cool devices
  • Associates degree in IT services and/or Cloud computing
  • Deep experience with Android devices (MDM, development, testing, using)
  • Basic understanding of Android debugging concepts (ADB, Logcat, …) and familiar with Android Studio
  • Script development experience (preferably Python)
  • DevOps experience using automation
  • Excellent customer service, analytical, collaboration, and problem-solving skills
  • Ability to maintain confidentiality across a diverse set of customers, demonstrate persistence, and customer understanding
 
Required Skills
  • Experience around android devices.
  • Python scripting
  • Self-Motivated
  • Someone who can talk to customers (for devices) fluently.
  • Experience with Rest API
  • Any cloud experiences.
  • Nice to have experience with android development.
They want someone who is comfortable with hardware
Bonus Points
  • Bachelor's or Master's degree in Computer Science/Engineering.
  • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
  • Knowledge of the AOSP open-source Android ecosystem and the libraries available for common tasks, including the ability to build and flash your own AOSP image
  • Understanding of Android for Enterprise and experience provisioning Android devices for MDMs
  • Experience working with or managing a Test Lab
  • Quality Assurance automation experience

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Lead Full-Stack Engineer (Java)

Job Reference: 20-04745 Type: *** is looking for a talented Lead Full-Stack Engineer that can thrive in fast paced agile environment. You will be leading projects and developers using cutting-edge technologies. You will be a key player in designing and implementing product features. This is a highly technical role requiring excellent coding skills. You will be responsible for developing a powerful, intuitive enterprise level data platform built on a Java and supporting AngularJS stack UIs.

Responsibilities:
Hands-On contribution while leading a development team building a robust data platform that is highly secure and efficient
Recommend and justify changes to existing products, services and processes
Experience developing systems for data centric products and services on an AWS cloud-based platform
Collaborate and contribute to architecture and design decisions driving product direction
Implement and maintain modern microservices as part of the overall system
Own deliverables from ideation to production operationalization
Collaborate with other engineers on code reviews, infrastructure, and adhere to software development methodologies
Collaborate with Business, UX, QA and back end teams to deliver superior functionalities
Integrate RESTful web services utilizing JSON from multi-tiered web applications
Participates in the full Agile cycle engagements, including meetings, iterative development, estimations and design sessions
Lead, mentor and collaborate with other team members

Qualifications:
B.S. degree in Computer Science, Information Systems, Engineering or related discipline.
12+ years of software development experience building and testing applications following secure coding practices
Currently developing software for a significant commercial software project collaborating as a member of a team
At least 2 years of experience leading development teams
Proven proficiency in Java development, with exposure and use of JavaScript (NodeJS) and a willingness to learn new languages
Hands on experience of server-side development developing APIs including REST/JSON APIs
A strong proven proficiency in SQL and NoSQL based data access and management
Recent experience developing alongside the development of web applications using client-side frameworks such as React and Node
Demonstrable familiarity with CI/CD process, testing frameworks and practices (CodeCommit, CodeDeploy, CodePipeline, CLI, etc.)
Recent cloud technology experience, preferably AWS (EC2, S3, RDS, Lambda)
Extensive experience gathering and assessing specifications and requirements
Comfortable in a dynamic environment, with ability to adapt to various technologies and simultaneously work on multiple projects

Additional Preferred Experience
Extensive experience building systems supporting financial services businesses
Understanding or experience working with Automated Underwriting Systems
Knowledge and/or use of DDA, FDX, OFX, and/or FIX
Security and privacy compliance (GPDR, CCPA, ISO 27001, PCI, HIPAA, etc.) experience a plus
Experience supporting data science efforts
Familiarity creating and using Docker/Kubernetes/OpenShift
Hands-on experience with Snowflake is highly desirable

You may NOT enjoy this role or team, if you
Are pessimistic about new technology
Prefer discussing theories more than conducting experiments
Loathe the idea of dressing up for Halloween
Want to focus only one thing at a time
Think deadlines and schedules are silly non-sense

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Full Stack Developer

Job Reference: 20-04705 Type:
  • Lead Experience with Web application development using Java and its ecosystems or other open source technologies
  • Solid knowledge of Object-Oriented Programming
  • Proficiency in Java collections and algorithms for optimizations
  • Strong understanding of HTML5, HTML and XML design and programming
  • Experience with documenting business process using modeling
  • Experience with Agile development methodologies
  • Strong experience using Java Springboot or GoLang
  • Strong Experience with modern UI Frameworks (Angular > 6 / VueJS and Bootstrap, HTML5, Nodejs, NPM Packages)
  • Experience with cloud-native deployment architectures such as Pivotal Cloud Foundry (PCF) or Kubernetes and Docker
  • Experienced in TDD, use of SonarQube and Crucible is a plus
  • CICD, Bamboo, blue-green deployment, branching strategy
  • Leading outage calls, RCA completion, and problem resolution.
  • Lead offshore development team
  • Familiarity with app monitoring and logging tools such as AppDynamics or Splunk
  • Knowledge of Network Engineering GTM, LTM, GSLB, SSL, Certificate mgmt, troubleshooting with Wireshark
  • Experience with Okta, AzureAD, oauth2 authentication
  • Message Queue processing - Kafka, Rabbit MQ
  • Caching Redis, gemFire, Memcache
  • Experience with Camunda BPM

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Full Stack Developer

Job Reference: 20-04704 Type:
Fullstack Change team
  • Lead Experience with Web application development using Java and its ecosystems or other open source technologies
  • Solid knowledge of Object-Oriented Programming
  • Proficiency in Java collections and algorithms for optimizations
  • Strong understanding of HTML5, HTML and XML design and programming
  • Experience with documenting business process using modeling
  • Experience with Agile development methodologies
  • Strong experience using Java Springboot or GoLang
  • Strong Experience with modern UI Frameworks (Angular > 6 / VueJS and Bootstrap, HTML5, Nodejs, NPM Packages)
  • Experience with cloud-native deployment architectures such as Pivotal Cloud Foundry (PCF) or Kubernetes and Docker
  • Experienced in TDD, use of SonarQube and Crucible is a plus
  • CICD, Bamboo, blue-green deployment, branching strategy
  • Leading outage calls, RCA completion, and problem resolution.
  • Lead offshore development team
  • Familiarity with app monitoring and logging tools such as AppDynamics or Splunk
  • Knowledge of Network Engineering GTM, LTM, GSLB, SSL, Certificate mgmt, troubleshooting with Wireshark
  • Experience with Okta, AzureAD, oauth2 authentication
  • Message Queue processing - Kafka, Rabbit MQ
  • Caching Redis, gemFire, Memcache
  • Experience with Camunda BPM

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Visual Designer Senior

Job Reference: 20-04646 Type: Job Description: Position Summary
***s Digital Customer Experience team is looking for a Senior Visual Designer to join its User Experience team. The User Experience team at *** is responsible for the look and feel of *** websites, native mobile apps and other interactive experiences. The Senior Visual Designer is responsible for leading conceptualizing, prototyping and creating designs and final assets for our internal clients on a wide range of projects.

Responsibilities
Conceptualize, design, and implement a broad range of projects from large scale designs to small pixel-perfect details extending the visual language of the *** brand.
Work collaboratively with the UX design team, including interaction designers, information architects and content strategists employing a consistently high standard of user-centered design.
Refine and iterate on digital style guide and design system
Partner with production teams and QA to ensure UI designs are implemented correctly into production.
Meet deliverables and timelines on many concurrent projects in a fast-paced environment.
Lead the creation, evolution, and implementation of design standards and guidelines.
Deliver work products that span all project phases from concept and design through to production (e.g., sketches, mockups, low and hi-fidelity comps, specs, guidelines, and production-ready assets)
Ensure Crosss brand is properly and accurately represented in designs.

Requirements
BA or BFA in Graphic Design, Web Design, or related field.
At least 6+ years of experience designing digital interfaces.
Able to make informed decisions on a variety of matters consistent with goals and objectives of group, often in high business impact environment.
Comfortable in maintaining multiple priorities and timelines in fast-paced, demanding environment.
Expert knowledge of key concepts, practices and procedures relating to the Visual Design field, with demonstrated ability to apply said practices to real-world design problems.
An excellent eye for detail and accuracy with respect to designs
Stays abreast of latest trends and tools.
Strong ability to work with stakeholders.
Experience working in Agile development environment.
Lead and inspire peers and junior designers.
Excellent communication skills and presentation skills.

Desired Knowledge/Skills
Background in health care or similar fields.
Working knowledge of HTML, CSS and JavaScript.
Experience developing for mobile interfaces.
Experience building and maintaining design systems and style guides
Expert working knowledge of Sketch, InVision and Adobe Creative Cloud

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