Job Reference: 20-04883
Type: As a Content Strategist, you are responsible for developing a creative vision for *** and Instagrams for Business editorial calendars and developing relevant scalable content franchises. Youll play a fundamental role in building the *** b2b brands, developing a best-in-class content that showcases creative thought leadership, provocative trends, and the opportunity that exists across ***s family of apps and services. As Content Strategist, you sit in the driver seat, articulating one-of-a-kind big ideas, and partnering on creative direction to bring that idea to life. You are proactive, stay calm under pressure, and motivate creative teams with little to no oversight to deliver high quality with multiple dependencies. In this role, you will be unlocking new value for Instagram by creating a large-scale content franchise that rallies the industry together around work and its relevancy to creative advertising. You have impeccable taste, are highly creative, and your project management and people skills combined enable *** to bring to life the most important stories we have to tell about the fundamental shifts happening around the craft of developing world class advertising ideas. The ideal candidate is an experienced storyteller, organized, prioritizes effectively, and thrives in a multi-tasking, deadline-driven environment.
Responsible for the creative vision and direction around Instagram for Business and *** for Business content strategy, editorial calendar, major content franchises, including all written content therein
Lead content development in a hands-on way researching, authoring, writing and editing, and producing content, including articles with multimedia features, digital campaigns, newsletters, and promotional copy around the creative opportunity that exists across the platform
Have a strong creative pulse on up and coming trends and techniques that people are using to author, develop, and create content across the platform
Ensure content makes it from ideation to execution (including editing, collaborating on photo/visual elements, etc.)
Partner with creatives/contributors around the world to help source stories, topics, and approaches that resonate with our target audience
Job Reference: 20-04833
Type: The *** Marketing Tech team is looking for a strong full stack engineer with a passion for providing innovative and scalable solutions for business applications. The team works on personalized communications across multiple channels to bring buyers and sellers together in the *** marketplace, ultimately making *** the place where the world shops first. Primarily, the work is on redesigning emails and other notifications against latest brand guidelines and optimizing content for both desktop and mobile views. The candidate will:
Participate in design discussions, code reviews and project related team meetings.
Work with other engineers, Architecture, Product Management, and Operations teams to develop innovative solutions that meet business needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules and adherence to development principles and quality goals.
Develop technical & domain expertise and apply to solving product challenges.
4-5 years of hands-on product development experience in the software industry after BSCS or MSCS or other relevant engineering discipline.
Strong background/foundation in HTML, email templates and some front end design.
Extensive programming experience in server side Java/J2EE.
Experience in Database driven application development (Oracle, NoSQL Mongo, Cassandra, Couchbase), SQL and schema design.
Experience in web front end UI development such as JSPs in J2EE environments.
Experience in building a live e-commerce product that has scaled to large number of users is a plus.
Knowledge of Windows and UNIX development environment and associated tools like source code management, bug tracking etc.
Good written and verbal communication skills.
Strong attention to detail, debugging, and problem solving skills.
Great to Have:
Experience with email marketing campaign designs.
Consumer Product development
Experience on an Agile team
Online Safety Intelligence Analyst
Job Reference: 20-04786
Type: Utilize analytical techniques and procedures to interpret intelligence information to support decision-making
Gather, analyze, develop, distribute domestic and international intelligence reports, and evaluate information from a variety of sources
Support detection efforts by working with and labeling training data
Evaluate accounts or content related to determined threat areas (dangerous organizations,human trafficking, and child safety) to help inform and improve detection and threat tracking efforts
Support investigations efforts on high-priority harm areas including merging company data and open source intelligence information
Safety/security experience around transnational online threats
Familiar with social media and online radicalism and/or illicit criminal networks
Familiar with social network analysis and following trends across social media
Analytical thinker and data-driven solution finder
Experience with querying in SQL preferred
Effective written and verbal communications skills to different roles within the organization
Able to manage exposure to graphic content
Job Reference: 20-04724
Type: We are looking for a talented content curator to help us find & surface amazing video content on our platforms. The ideal candidate will have a strong command of all social media formats; a demonstrated understanding of social platforms; and an interest in subjects including pop culture, music and celebrities, as well as memes and other popular forms of online culture. Were looking for people with a proven ability to identify trends -- as theyre happening or ahead of the curve. A background in social media, community management or content creation is a plus. Candidates should have the proven ability to work quickly under pressure, to make smart editorial decisions, and to work collaboratively with external partners and global colleagues.
Review and curate video content from a wide variety of categories with a focus on digital trends and music culture
Identify online trends and personalities, including emerging memes and cultural conversations
Capture and highlight the best content from wide range of topics, including pop culture, celebrities, comedy, music, sports and food
Identify storytelling, narrative, characters, and the qualities that make entertainment interesting
Collaborate with our product teams to improve user experience and internal tools
Product Marketing Manager Ads Product Content
Job Reference: 20-04711
Type: As the *** Ads team, our mission is to connect online marketplace sellers to buyers through rich targeting at scale, innovative ad experiences, and data science that serves both shoppers and sellers across all devices. We have begun to build out advertising products and solutions that will enable all sellers from large merchants and brand manufacturers to mom-and-pops to redefine how they promote
and sell goods more effectively on ***. Our self-service ad tools allow sellers to grow scalable businesses no matter which stage they are in. As a member of the Global Ads Product Strategy team, you will:
1. Help bring the Voice of the Seller into product decisions through qualitative interviews and quantitative studies
2. Represent the Voice of the Product, from internal product briefs and global messaging to assisting with in-market messaging
3. Work with many cross-functional partners, including Product Managers, Product Developers,Sales, Marketing, and Legal
Product Marketing Manager Ads Product Content
Job Description *** is looking for a skilled Product Marketing Manager to join our Global Ads Product Strategy team. You will be helping to create a cohesive narrative and a unified voice for all Ads products across multiple touch points and platforms. In collaboration with multiple cross-functional stakeholders, you will create useful and easy-to-understand content that helps our sellers get the most out of our Ads products, tailoring tone to different experiences. This is a unique opportunity to use your content strategy and product marketing skills to help take ***s self-serve advertising offerings to the next level. The end-to-end solutions you create will be visible across
***s global sites and will help our sellers understand how they can leverage our innovative products to grow their business. The insights you gather will be shared with key stakeholders within Ads and other *** teams so that *** can deliver the right solutions to its customers.
This role is for you if you are: a strong, clear product marketer with excellent grammar and attention to detail, who has an interest in digital technology and product development (bonus if you are interested or experienced in online advertising).
You can write in a simple, straightforward and engaging way, keeping the end user in mind. You value consistency and know how to maintain and follow voice, tone and style
The ability to articulate complex solutions clearly and concisely to various stakeholders is also critical to success in this role.
Lead, plan, write, edit, and iterate content for our self-service advertising products, including interface content, FAQs, training guides, 1-sheeters, user tips & tricks, etc
Collaborate with market research, product marketing, sales, UX design, product management and engineering to make sure that your content accurately reflects overall strategy and serves a global content audience
Quickly understand complex product development concepts and be able to communicate these clearly and succinctly to global partners
Create written content that is clear, informative and engaging that adheres to ***s company voice, style and tone guidelines
Evaluate content for quality assurance, working with cross-functional stakeholders as needed to update/revise content before releasing to customers
Partner with market research and sales to determine customer needs to recommend appropriate content, updates and establish future best practices
Create and maintain internal training materials for core Ads products and update as required
Ask questions and seek to understand both customer and company rationale in everything we do
Who You Are
Native English speaker who is a strong, clear writer with excellent grammar
Self-starter who can manage multiple projects in a fast-paced environment, remain focused, and still
hit deadlines amidst frequently changing requirements
Comfort asking questions and tracking down answers
Strong attention to detail
Strong sense of initiative and follow-through with a proactive and open-minded attitude to resolving problems and delivering results
Ability/willingness to learn complex, sometimes technical, concepts quickly
Ability to translate complex concepts into simple and intuitive communications and guides
Experience in Advertising, B2B, B2C or E-Commerce context is preferred
Experience working independently in a cross-functional team, including geographically dispersed partners
Visual Designer Senior
Job Reference: 20-04646
Type: Job Description: Position Summary
***s Digital Customer Experience team is looking for a Senior Visual Designer to join its User Experience team. The User Experience team at *** is responsible for the look and feel of *** websites, native mobile apps and other interactive experiences. The Senior Visual Designer is responsible for leading conceptualizing, prototyping and creating designs and final assets for our internal clients on a wide range of projects.
Conceptualize, design, and implement a broad range of projects from large scale designs to small pixel-perfect details extending the visual language of the *** brand.
Work collaboratively with the UX design team, including interaction designers, information architects and content strategists employing a consistently high standard of user-centered design.
Refine and iterate on digital style guide and design system
Partner with production teams and QA to ensure UI designs are implemented correctly into production.
Meet deliverables and timelines on many concurrent projects in a fast-paced environment.
Lead the creation, evolution, and implementation of design standards and guidelines.
Deliver work products that span all project phases from concept and design through to production (e.g., sketches, mockups, low and hi-fidelity comps, specs, guidelines, and production-ready assets)
Ensure Crosss brand is properly and accurately represented in designs.
BA or BFA in Graphic Design, Web Design, or related field.
At least 6+ years of experience designing digital interfaces.
Able to make informed decisions on a variety of matters consistent with goals and objectives of group, often in high business impact environment.
Comfortable in maintaining multiple priorities and timelines in fast-paced, demanding environment.
Expert knowledge of key concepts, practices and procedures relating to the Visual Design field, with demonstrated ability to apply said practices to real-world design problems.
An excellent eye for detail and accuracy with respect to designs
Stays abreast of latest trends and tools.
Strong ability to work with stakeholders.
Experience working in Agile development environment.
Lead and inspire peers and junior designers.
Excellent communication skills and presentation skills.
Background in health care or similar fields.
Experience developing for mobile interfaces.
Experience building and maintaining design systems and style guides
Expert working knowledge of Sketch, InVision and Adobe Creative Cloud
Infrastructure Systems Engineer I
Job Reference: 20-04642
Type: Duration:0-12 month(s)
Description/Comment:The Managed Services Infrastructure team is building a next-gen Infrastructure as a
Service so that we can provide faster, more reliable solutions at greater scale. In our journey
we are looking for a talented and passionate Infrastructure Engineer with a strong
background in Linux and Windows system administration. This individual will have a good
understanding of server administration from system building to deployment . A basic
knowledge of Networking & Online video will help them hit the ground running.
The Managed Services Infrastructure team is responsible for ensuring system
infrastructure availability. Through rigor and automation we strive for better engineering
allowing us to build a robust, high-quality service that can cater to any of our customers
demands at scale.
What Youll Do
Engineer and administer Windows and Linux systems in both hardware and cloud
Work with both internal and external customers on related projects.
Provide support relating to customer incidents, and security issues.
Diagnose performance issues by analyzing data with commercial and in-house tools.
Write, review and maintain related code and documentation.
Be part of the on-call rotation.
Work as part of the team to solve unique customer business integrations.
Play a key role in the QA and deployment effort of new applications or streaming
Expert level experience in Windows (Windows Server 16 or later) and Linux (Ubuntu
16.04 or later preferred) system engineering and administration.
Experience with setup and configuration of at least one monitoring tool (i.e. Zabbix,
CollectD, Nagios, Cacti, etc...)
Candidates should possess a minimum of 5 years relevant experience.
Demonstrate excellent organizational skills. Excellent reporting/presenting both
upwards and across teams.
Excellent decision-making, team organization and administration.
Nice to Have
Proficiency in infrastructure as a code & automation using Python, Unix Shell and
other programming languages.
Experience engineering solutions in AWS, Azure, Google Cloud, Openstack, Docker &
Extensive experience with Infrastructure as a Code.
Experience in configuring and managing SaltStack.
Deep understanding in Over The Top (OTT) video encoding.
Network engineering / administration experience.
Job Reference: 20-04191
Type: Job Description: See attachment for full details.
In this role, you will be responsible for:
- Building a globally scalable design system for all WW AMZL Training and implement across all training verticals
- Refining and expanding the style guide to help internal program teams use and create content and deliverables with minimal oversight
- Layering new design assets into existing and ongoing efforts
- Working closely and collaborating with business teams to deliver high-quality, scalable, on-brand design solutions
- Supporting the WW AMZL Training team with ongoing creative work involving iconography, illustration, and template design
- Consulting with outside agencies on video projects and animation
- 3+ years of agency or in-house experience as a working graphic designer
- A portfolio demonstrating a wide range of projects showing design system development, as well as design systems thinking
- A discerning eye for illustration and design
- Ability to communicate clearly with teammates and business partners
- Capacity to explain design and systems thinking
- Must be proficient in:
- Adobe Illustrator
- Adobe Premier Pro
- Adobe After Effects
- Adobe InDesign
- Excellent project management skills
- Agency or in-house experience as an illustrator and/or animator
Reason for Request:
Content Strategist III
Job Reference: 20-04106
Type: Were looking for a Product Content Strategist to partner with a team of *** designers, product managers, researchers and product marketers to plan and create the content for a product that supports people sharing knowledge and supporting one another.
You're perfect for this role if you are versatile, youre able to plan and write content for web and mobile interfaces, including interaction flows, product tours, transactional emails and launch education materials, as well as apply consistent standards and elevate the overall quality of our work; can untangle meaty concepts and explain them in straightforward ways; love both high-level strategy and hands-on writing and editing for web and mobile experiences; understand design thinking and user experience and thrive in a flat, fast-moving organization that uses light-weight process to have a huge impact.
Plan, write, edit, test and improve content including interface language, product education, navigational nomenclature and other content throughout *** experiences
Deeply understand and explain complicated concepts
Define terminology and strategically explore new terms
Use data and strategic rationales to support content recommendations
Help apply and maintain consistency with content standards, and evolve ***s voice
Collaborate with designers, researchers, product managers, product marketers and engineers to serve a global content audience
Share your work and give feedback to teammates
enterprise software or technical writing
terminology work: coming up with new terms and/or defining existing terms
writing content for business tools or a CRM (example: Salesforce)
the digital ads space
content/information architecture for complex experiences
working on a cross-functional team (with designers, engineers, marketing, product managers, etc.)
writing content for complex organizations such as Salesforce or Google
Information architecture or responsive content experience
Job Reference: 20-03929
Type: Visual Storyteller & Graphic Designer
Join the growing *** Creative Studios team of experienced professionals to create amazing visuals for one of the largest online marketplaces, ***. The Visual Storyteller & Graphic Designer will work within the *** Creative Services department that includes Editorial and Content teams, and report directly to the Manager of Visual Design.
The ideal candidate will help deliver successful executive level presentations and communications led print materials, campaign extensions and digital content for key stakeholders across the company. The Graphic Designer will utilize their strong conceptual design skills to create on-brand visual experiences across Keynote, google slides and Powerpoint presentations plus deliver more tactical visual executions for web, print, OOH and event mediums.
You must have solid knowledge of Sketch, Photoshop and Illustrator and demonstrate a strong sense of ownership and attention to detail while executing consistent creative. More than anything we are looking for your creative point of view and your ability to manage the story being told through the visuals.
The ideal candidate is collaborative and loves working in a fast paced, creative team, partnering with multiple internal and external clients to produce the best possible work. They will also participate in brainstorms to uncover new communication channel and improve existing internal campaigns. They should be able to communicate design and visual choices as well as driving a project to completion.
Job Duties and Responsibilities
Collaborate with colleagues and senior leaders as well as executives across the company
Responsible for coming up with creative direction for multiple campaigns and creative executions
Use Sketch, Illustrator, Photoshop to a high standard, having a great knowledge of workflows and working fast and efficiently
Immerse yourself in the new *** brand and be able to translate it into applicable visuals.
Share insights on how to refine and improve our collective design process
Bring energy and enthusiasm, sparking creativity with new sources of inspiration
Every project is different: Potential deliverables include gifs, presentations, styleframes, infographics, digital display layouts, website wireframes and mocks, product demos and social media graphics.
In order to be successful in this role, we need someone who:
Has at least 4-6 years of graphic design experience in house or at an agency.
Is skilled in Sketch, Adobe Photoshop and Illustrator.
Has extensive experience with storytelling/communicating via Keynote/PowerPoint.
Has a strong design aesthetic and style.
Is efficient and ready to meet tight deadlines.
Can collaborate with internal stakeholders and on both quick-turn (same day) and long-term planned programs.
Has excellent organizational and planning skills with attention to detail
Has excellent interpersonal, communication skills, and good attitude in a collaborative setting.
Has the ability to work with audiences ranging from super technical engineers to world class marketers.
Has excellent presentation skills, comfortable with presenting to the most senior leadership team.
Is available for a full-time role that requires presence in the San Jose office.
Can deliver final products that are on brief and near perfect the first time around. This includes translating verbal strategy, proofreading visual design and text as well as converting detailed information like data and graphs in unique and compelling ways.
Please Provide Supporting Material when applying for this position:
Please include URLs for an online portfolio in addition to your resume. Submissions without a portfolio included will not be considered.
Digital Content Specialist
Job Reference: 20-03410
Type: Description/Comment:Summary: The main function of a digital content specialist is to initiate, develop and facilitate content for defined websites. The typical content specialist will maintain a well-organized, user-friendly web presence that contains relevant content. Responsibilities: Set up and deliver content and then maintain content as defined by the data governance policies of the web site owner(s) Initiate, develop and facilitate content for defined web sites. Provide web content management consultation and help to ensure the implementation of brand, legal, information security and document retention standards within the content delivered. Work with customer experience architects and creative agencies to design and deliver needed web content Skills: Verbal and written communication skills, negotiation skills, customer service and interpersonal skills. Basic ability to work independently and manage ones time. Basic knowledge of principles and methods for showing, promoting, and selling products or services. Basic knowledge of media production, communication and dissemination techniques and methods. Education/Experience: Bachelor's degree in marketing or equivalent training preferred. 5-7 years related experience required.