Logistics Specialist 1
Job Reference: 20-04920
Type: Job Description: Logistics Coordinator: Reverse Logistics Location: Plano, TX
ESSENTIAL DUTIES & RESPONSIBILITIES: Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition. Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams. All other duties as assigned.
REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE: Bachelors degree or equivalent combination of education and experience. Advanced Excel required: V-lookups, Pivot Tables, Macros, etc. SAP experience required Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations. Demonstrated ability to analyze information to identify and recommend appropriate course of action. Experience with materials management, master scheduling, or production planning helpful. Order management and customer service experience helpful. Experience with inventory management and warehouse operations helpful. Able ability to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution. Works on problems of routine scope requiring data analysis and reporting from system and nonsystem sources. Exercises judgment within defined practices and policies in selection of methods and techniques to determine solutions. Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls. Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims. Excellent communication skills are critical when speaking with internal/external customers.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS: This is a long-term contract position based in Plano, Texas. Due to the nature of the business, this role requires the incumbent to be onsite in the office Monday through Friday, 8:30 am to 5:30 pm. May be required to work remotely based on business requirements. Must be able to work after-hours as needed. May be required to travel within the United States. Work within an office environment with occasional operations within a warehouse.
Comments for Suppliers: Please review the job description and forward candidates who are aligned with these requirement.
Accounts Receivable Specialist 4
Job Reference: 20-04836
Type: Job Description: We are ***, one of the most iconic and recognized consumer electronics brands around the globe! *** is known for raising the bar with each new endeavor. We are not just committed to winning as individuals, but winning as a team. We operate with purpose and integrity. Because of this commitment, our People Team is an essential piece of our strategic vision. This means *** is equally committed to helping people grow personally and professionally. Our career opportunities are designed with challenge, impact, and reward in mind. Come join our best-in-class team and help contribute to the innovation and unparalleled success at ***!
Responsible for managing all financial activities for selected digital advertising partners and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Manage staff and guide to resolution of issues in a timely manner. Will be responsible for financial account management of 40M+ in advertising revenue annually.
Role and Responsibilities
o Manage current ATB (Aged Trial Balance), all transactions for assigned account
o Analyze accounts, attention to quality and accuracies is of paramount importance in this role Dispute Resolution
o Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issues
o Ensure credits are issued for valid customer chargebacks
o Reconcile and resolve credit balances and request refunds if necessary
o Advise sales force of outstanding chargeback and past due invoice issues. Alert them of issues and enlist support for resolution of disputes
o Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review
o System updates- including but not limited to proper coding for clearing and matching of chargebacks and credits in SAP
o Review and monitor assigned accounts and all applicable collection reports
o Maintains accurate customer information in system according to company procedures
o Process and submit all clearings prior to monthly closing
o Effectively manage client relationships
o Customer Meetings via Phone and in-person
o Make outbound collection calls in a professional manner while keeping and improving customer relations.
o Relationship building (internal & external)
o Prepares and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis
o Ability and willingness to jump into project and workloads as needed
Skills and Qualifications
o Bachelors degree in Accounting or Finance preferred
o 5-10 years professional experience in advertising collections
o Strong customer service skills
o Solid analytical and problem solving skills
o Ability to identify discrepancies and inconsistencies
o Eye for detail attention to quality and accuracies is of paramount importance in this role
o Diplomacy and ability to deal with difficult situations
o Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
o Oral & Written Communication Skills
o Attitude towards work and timeliness in completing daily tasks
o Sense of urgency to get it done required Relationship Management
o Ability to multi-task in fast paced environment
*** Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
Comments for Suppliers:
Field & Channel Marketing Specialist
Job Reference: 20-04802
Type: Marketing execution. Assist Field and Channel Marketing Managers with tactical implementation of quarterly marketing plans; the plans will include key segments, as well as focus partners in support of sales targets. Drive ongoing partner engagement to ultimately increase preference for ***. This will include but is not limited to: invitation creation, creating SFDC codes, ordering promotional items, shipping, setting up and hosting webinars, etc.
Partner with key stakeholders including Channel Sales, Global Channel Marketing, Corporate Marketing, Finance & Speedboat Leads. Assists with alignment between key stakeholders and acts as marketing liasion.
Ability to effectively and efficiently communicate to a diverse audience of stakeholders. Good written and verbal communication skills. Create templates and push out communications as needed for both internal audiences and partners.
Skilled at adapting to changing environments and business requirements. Proven "team player" who works well with others, is a trusted resource and respected member of the marketing organization.
Effective communication skills- both written & verbal
Ability to work in high pace environment
Enjoys tactical execution & developing processes for internal teams
Business Development Consultant
Job Reference: 20-04766
Type: Description/Comment:Summary: The main function of a business development consultant is to lead the development and implementation of services provided by the Customer Care/Cat Connect organization in support of the clients strategic initiatives. Responsibilities: Provide leadership to senior business leaders on overall Customer Care strategy development and implementation of client requirements. Identify client needs and suggest appropriate products/services Develop a growth strategy focused on Customer Care and Cat Connect that advocates companys key offerings and predicts clients objectives. Skills: Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage ones time. Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Ability to apply accounting and mathematical principles to work as needed. Ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel. Education/Experience: Bachelor's degree in business management, economics, finance, human resources or relevant field required. 5-7 years related experience required.
Job Reference: 20-04709
Type: Description/Comment:Summary: The main function of a buyer is to purchase machinery, equipment, tools, parts, supplies or services necessary for the operation of an establishment. A typical buyer is responsible for buying goods and services for use by their company or organization. A purchasing agent is responsible for the purchase of machinery, equipment, parts, or services necessary for the operation of an establishment. Job Responsibilities: Review and potentially optimize suppliers based on price, quality, selection, service, support, availability and other relevant factors. Approve purchases of the highest quality merchandise at the lowest possible price and in correct amounts. Approve purchase orders, solicit bid proposals, and review requisitions for goods and services. Instruct staff on how to resolve problems related to undelivered goods. Instruct staff on methods of negotiation, renegotiation and administration of contracts with suppliers, vendors and other representatives. Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action. Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes. Skills: Verbal and written communication skills, attention to detail, negotiation skills and interpersonal skills. Ability to analyze financial reports, price proposals and other technical data. Ability to accurately document and record customer/client information. Knowledge of applicable laws and regulations related to purchasing. Knowledge of supply chain management. Previous experience with computer applications, such as Microsoft Word and Excel. Education/Experience: Bachelor's degree in finance or a related business field required. 2-4 years finance related experience required.
Financial Analyst Senior
Job Reference: 20-04552
Type: Job Description: Responsibilities:
Perform monthly financial reporting, consolidation of business unit results, variance analysis (e.g. headcount reconciliation and labor expense analysis), and presentation.
Proactively identify and analyze business drivers and cost trends. Alert management on budget risks and recommend solutions.
Prepare for monthly financial review with business leaders.
Manage monthly close and submit Accounting reclasses, accruals, revenue recognition, intercompany transactions, and other journal entries as appropriate.
Assist in invoicing, PO tracking and monitoring, and ensuring payment.
Build and maintain financial models including full revenue and cost modeling, and contribute to business case development.
Assist in annual budgeting and rolling full year outlook/forecast, including meeting with budget owners to gather input, loading forecast data into Hyperion, consolidating results, and reporting.
Provide support to team, supervisor, and other managers in other areas.
Provide business partnership to the business units and develop and manage/nurture relationships.
Bachelors degree required. Preferably in Finance, math, health care or a business field with 4-7 years of financial analysis and business decision support experience.
Masters degree a plus with 2 5 years financial analysis and business decision support experience.
In-depth knowledge and application of financial analysis principles, concepts and standards.
Knowledge of company and industry practices and standards.
Strong Accounting background.
Strong interpersonal skills and ability to build trusting relationships
Team player who enjoys collaborating with other individuals who possess diverse set of talents
Ability to explain finance concepts and concisely communicate key themes
Effectively plan, organize and prioritize work
Experience in and strong ability to turn data into actionable insights
Enjoys learning new things and possesses strong ability to obtain and process information
Advanced Excel skills and proficiency in PowerPoint
Experience with Access and Oracle Fusion, Hyperion Planning and Essbase a plus
Job Reference: 20-04527
Type: Description/Comment:Summary: The main function of a business development consultant is to lead the development and implementation of services provided by the Customer Care/Cat Connect organization in support of the clients strategic initiatives. Responsibilities: Provide leadership to senior business leaders on overall Customer Care strategy development and implementation of client requirements. Identify client needs and suggest appropriate products/services Develop a growth strategy focused on Customer Care and Cat Connect that advocates companys key offerings and predicts clients objectives. Skills: Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage ones time. Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Ability to apply accounting and mathematical principles to work as needed. Ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel. Education/Experience: Bachelor's degree in business management, economics, finance, human resources or relevant field required. 2-4 years related experience required.
Specialist, Analytics, Marketing Solutions
Job Reference: 20-04485
Type: Job Title: Internet Marketing Analyst, Strategic Campaigns
We are seeking a new Internet Marketing Analyst to own day-to-day aspects of Search Engine Marketing. Responsibilities include managing operations, reporting, budgeting, and optimization of ***s Paid Search campaigns to meet performance marketing goals and align to regional objectives. Paid Search is part of ***s broader Performance Marketing organization and serves as one of the key growth drivers of the business. ***s unmatched inventory is unique among online retailers, and with huge scale comes massive marketing investments to connect sellers and buyers, drive sales and contribute to growth. Our mission is to 1) develop operating efficiencies through continuous testing and scale, 2) mature best practices across markets, and 3) strategically invest in platforms and tools to improve operations. This is a fantastic opportunity for an individual who is detail-oriented, methodical, takes ownership, can balance priorities, synthesize metrics and enjoys collaborating with others.
Manage regional paid search portfolios
Analyze campaign performance, monitor performance trends, spot outliers, communicate results on a weekly basis
Structure tests & monitor results
Test ideation to identify growth or efficiency opportunities
Maintain day-to-day relationships with major paid search partners
Staying up to date on industry trends
Collaborate with *** counterparts to leverage expertise, inform platform and engineering development, share best practices
Top 3 Skills
Mid-level Excel analysis skills -- Pivot Table design, chart design, basic formula understanding
Data driven decision making mindset -- Analysis for marketing campaigns and ROI optimization
Marketing experience-former work supporting a marketing team, preferably eCommerce
Bachelors degree in business, finance, marketing or related field preferred
1-2 years search marketing experience (paid search preferred)
General knowledge of Search Engine Marketing
Curious in nature and like to dig into data to identify insights
Works well independently while maintaining collaborative relationships with team
Strong Microsoft Excel (pivots, formulas, charts)
Strong oral and written communication skills
Detail oriented and takes initiatives
Strong project management skills with ability to manage multiple projects simultaneously
Working SQL knowledge, a plus
AdWords experience a plus
Stakeholder management background is important.
Logistics Specialist 5
Job Reference: 20-04460
Type: Job Description: Max Bill Rate: ***/hr
Common areas candidates fall short:
- Candidates that have logistics or warehouse management experience are NOT a fit for this role. This is all forecasting and planning.
Key experience the last hire had that the manager will look for again:
1. Forecasting experience in a retail environment
2. Forecasting and Planning analytics
3. Experience in Consumer Electronics
4. SKU/week-level product forecasting
5. Collaborative Planning
6. Knowledge of supply chain best practices (mentoring other planners and new hires).
7. Strong excel and Tableau skills
Supply Chain Management; eCommerce Forecasting and Planning Manager:
The Forecasting and Planning Manager is responsible for understanding and accurately calculating all the demand influencing factors for specific products and product families. Getting to the most accurate demand forecast requires working closely with Product, Sales, Marketing, and Finance by leveraging best in class processes like CPFR and S&OP to develop consensus forecasts. Demand Forecasts will feed into supply planning and requires balancing being fully in stock against driving excess, obsolete, or aged inventory. The eCommerce Forecasting and Planning Manager will design and execute strategic objectives, define data and reporting requirements and process improvements to scale management of the eCommerce business and enhance the customer experience. This will require collaborating among Supply Chain, Customer Service, IT, and other teams.
1. Develop and manage the forecasting of demand and supply for specific products sold through SEA eCommerce to ensure attainment of revenue goals, optimization of in-stock and fulfillment rates, and customer satisfaction.
2. Confer with fulfillment sales management, business management and SEA Supply Chain Management on demand planning and forecasting assumptions and analysis.
3. Prepare reports and statistics related to the demand planning and forecasting function
4. Measure key performance indicators to track and evaluate forecasts made, to assist in assessing the effectiveness of the demand planning & forecasting function.
5. Manage weekly CPFR processes with internal partners
6. Develop effective S&OP management to drive consensus and accuracy in demand plans
7. Run day to day business operations of eCommerce Demand planning by reviewing open orders and collaborating with teams to prevent back orders and ensure accurate delivery promise messaging on ***.com
8. Work with our Supply Chain team and category managers on improving backorder, EOL, replacement, and order exceptions to pro-actively prevent order issues
9. Create documentation and standard operating procedure documents
10. Develop requirements for reporting, forecast automation, and process features
11. Partner with data scientists to develop and improve forecast automation
12. Manage customer Promise Dates for shipping and Partner with Customer Service on "Where's my Stuff" inquiries
13. Develop and maintain constructive and cooperative working relationships with all stakeholders
14. Develop strategies to mitigate risk, prevent obsolescence and aged inventory
1 Scope (*** employees, and other resources)
a Knowledge of direct-to-consumer eCommerce business processes and best practices, in order to inform decision-making processes
b Responsibility for eCommerce forecasting and product supply, managed in a manner so as to ensure attainment of revenue goals and to optimize customer satisfaction through best in class fulfillment.
Education and Experience
a Supply chain experience, with a focus on demand planning, preferably within an eCommerce business.
b Prior experience in a consumer electronics manufacturer and/or retailer strongly preferred.
c Strong knowledge of eCommerce best practices and trends;
d Ability to navigate the *** organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities
e Strong analytical, problem solving, and decision-making skills.
f Excellent communication skills (verbal and written)
g Ability to work under pressure and deadlines. In addition, must be able to manage multiple projects and often competing priorities.
h 5 - 7 years of equivalent work experience required.
i College degree required - Bachelor's degree.
j Proficiency in all components of Microsoft Office Suite.
k Knowledge of Tableau is a plus.
a Knowledge of direct-to-consumer eCommerce business practices and operations is highly desirable.
b Experience in leading eCommerce supply chain management function, preferably within an IR500 retailer, is required.
c Product/category experience, for consumer electronics and/or technology products, is desirable.
d Knowledge of premium brand channel sales, marketing, and operational processes is desirable.
e Extreme attention to detail is required.
f Ability to clearly articulate assumptions and risks is required.
g Statistical forecasting experience is a plus.
h Customer focus is critical.
Retail (preferably Consumer Electronics) experience is a must. Must be strong in data and analytics and in communication.
Comments for Suppliers:
Job Reference: 20-04293
Type: Job Description: Position Summary:
Sr. Manager, National Retail Sales - Client's will be responsible for sales (major account sales, distribution, product sell-through) to maximize *** market position, product penetration, and profitability within Client's partner channel for retail sales. The role directs the use of all *** resources, economic and personnel, to achieve the assigned sales goals and business objectives. Develops and directs the implementation of one or more major account plans. Manages the major account plan implementation nationally through coordination with other division sales managers in a matrix structure. Develops account strategies and positioning activities for all accounts. Responsible for acquiring and managing customer contracts, product commitments, and purchase orders, promotions, promotional spend, device launches, sales reporting and weekly calls with internal and external customers. Directs all sell-through programs nationally as implemented by other *** sales personnel in other division territories. The most critical performance measurements and the incentive compensation for this position are based on sales within assigned major account(s), sell-through volume within assigned division, and the management of sales expenses and marketing development funds/budgets (MDF/SD) within the assigned division.
Common Essential Duties And Responsibilities
Drive national retail strategy, in partnership with SEAs National Retail team for Client's account.
Achieve quarterly sales targets for national retail channels (both volume and revenue)
o In doing so, develop and implement high-impact, channel programs and promotions
Build strong working relationships with Client'ss Indirect Team at the carrier as well as Client'ss key distributor partners (i.e. Ingram Micro, Ice Mobility, Reliance).
Provide strategic direction to field sales organization and local market teams to ensure national retail alignment at a local level.
Partner closely with key internal stakeholders -- i.e. Marketing, Product, Business Planning, Finance
Develops and manages marketing strategies and plans with national account managers to improve competitive advantage within the assigned division.
Ensures profitability of sales and marketing activities within assigned division.
Identifies and develops proactive plans to correct marketing issues within the division.
Ensures adequate training for customers in product features, functionality, and user applications to promote *** over competitor products.
Initiates and manages proactive strategies to take advantage of sales opportunities.
Directs marketing initiatives through special events and manages MDF/SD funds/budgets to promote sell-through.
Provides excellent customer service and develops and maintains positive customer sales relationships through sales calls, customer visits, and overseeing customer product deliveries.
Makes regular sales calls to key customers regional and national accounts within assigned territory.
Takes proactive initiative to improve customer sales performance.
Participates as a member of the key product launch committees that affect assigned major account(s) to ensure effective launch of new products nationally.
Develops strategies and new product roll-out plans, deliveries, and inventory of assigned headquarter national account(s) and for all carriers/channels within the assigned division.
Identifies and draws attention to critical *** market issues and business development opportunities.
Plans launch strategies for assigned division in conjunction with national initiatives.
Identifies new sales opportunities/channels and openly shares business development information and opportunities with other managers and team members.
Effectively monitors marketing development funds to ensure most cost effective use of resources.
A Bachelor's Degree in Business, Marketing, or a business-related field from an accredited college or university, or equivalent work experience.
10 + yrs. telecommunications product sales or marketing leadership experience at a territory, division, or national account sales level.
Ability to quickly identify market and sales opportunities within wireless product technologies.
Must be able to work independently and with remote teams
Experienced in wireless equipment technology sales strategies and marketing methods.
Self-directed leader and developer of others.
Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials.
Must have experience with Microsoft Standard Office Suite and extensive use of presentation software within a Windows/NT LAN/WAN network environment.
Demonstrated ability to interact at all levels within customers organizations and within the SEA organization. The ability to negotiate with and convince others including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical and project recommendations.
The ability to plan, organize, and prioritize multiple projects, sales and promotional programs, and simultaneous performance objectives.
The ability to write, read, interpret, explain, and act on thorough understanding of technical documents, engineering materials, and contracts (or related documents) based on corporate legal and customer applications, engineering standards, and business philosophy.
Ability to make professional sales and business presentations in writing, through emails and reports, or orally, including complex business and technical matters to an audience of high technical skills, management, and operational experience.
Ability to direct sales staff to achieve customer sales objectives, team goals, and results within established time frames and requirements. The ability to develop specific sales and business plans and metrics, clearly define results to be achieved, make decisions, give direction, and measure individual/team performance and sales results.
Physical/Mental Demands and Working Conditions
Work is generally performed in an office environment.
Operate a computer keyboard and view a video display terminal 25% of work time, including prolonged periods of time.
The movement and transportation of equipment, most of the time under 25 pounds.
Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
Frequently works additional hours beyond normal schedule.
Frequent travel to customers, trade shows, or SEA sites of 25% of the time.
Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.
Complete access to confidential company data where disclosure may jeopardize the companys competitive position.
Comments for Suppliers: