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MASTER Interaction Designer

Job Reference: 20-04889 Type: Job Description: Cross is looking for a senior-level UX/product designer to help our growing user experience team design best-in-class digital experiences. Youll work with various stakeholders across the organization to take ideas from initial concepts through delivery with simple, enjoyable experiences for our members, providers, brokers and employer audiences.

Responsibilities include:
Create designs that provide best-in-class user experiences and evangelize user-centered design principles
Understand data and analytics and turn them into design strategies to be implemented by our developers to drive ongoing web design/improvement
Work closely with eBusiness Portals, Marketing, and BU partners to design high quality digital interactions that drive user adoption rates for self-service features, retain members, increase revenue from online applications, and precisely communicate product features and benefits
Rapidly develop user flows, wireframes, visual mock-ups, detailed high-fidelity schematics, final design assets and functional specifications
Define the user experience of new features and play a key role in helping define corresponding feature requirements
Effectively and convincingly prepare design recommendations driven from competitive research, industry best practices, user research, and web analytics
Take a holistic approach to interaction design across all channels, taking advantage of opportunities to apply similar workflows and components in multiple places
Understand various web technologies and have the ability to clearly storyboard ideas
May instruct, guide and oversee work of lower-level professionals

Candidate must:
Above all, have outstanding communication and storytelling skills
Have ability to serve as a change agent and influence behavior across departmental lines and at multiple levels
Have ability to strongly influence cross-functional teams to elicit department/partner alignment to strategic objectives
Work independently and is looked to by others for extensive subject matter expertise, direction, and resolution of complex problems
Have expert knowledge of workflow analysis, static and dynamic prototyping
Have strong knowledge of graphic fundamentals, web layout, typography and experience with front-end UI design
Have a strong command of web standards, cross-browser compatibility, accessibility and various web-related optimization techniques
Possess creativity and ingenuity needed to design interfaces that balance user needs with business/legal requirements
Have ability to manage multiple tasks in various stages of completion, across various projects
Have ability to conduct heuristic reviews of website and constituent interactions
Have ability to thrive in a fast-paced, high throughput environment, often with aggressive timelines
Have strong business analysis skills
Native mobile app experience
Experience with building or assisting in the creation of Design System (InVision DSM or similar) is a HUGE PLUS
The ideal candidate also has experience with health care, financial or other transactional business process design. Assignments are very broad in nature and can of high complexity.

A bachelors degree in design or a related field is desired.
8+ years of relevant experience are required.

*** is an Equal Opportunity Employer.


Visual Designer Senior

Job Reference: 20-04646 Type: Job Description: Position Summary
***s Digital Customer Experience team is looking for a Senior Visual Designer to join its User Experience team. The User Experience team at *** is responsible for the look and feel of *** websites, native mobile apps and other interactive experiences. The Senior Visual Designer is responsible for leading conceptualizing, prototyping and creating designs and final assets for our internal clients on a wide range of projects.

Conceptualize, design, and implement a broad range of projects from large scale designs to small pixel-perfect details extending the visual language of the *** brand.
Work collaboratively with the UX design team, including interaction designers, information architects and content strategists employing a consistently high standard of user-centered design.
Refine and iterate on digital style guide and design system
Partner with production teams and QA to ensure UI designs are implemented correctly into production.
Meet deliverables and timelines on many concurrent projects in a fast-paced environment.
Lead the creation, evolution, and implementation of design standards and guidelines.
Deliver work products that span all project phases from concept and design through to production (e.g., sketches, mockups, low and hi-fidelity comps, specs, guidelines, and production-ready assets)
Ensure Crosss brand is properly and accurately represented in designs.

BA or BFA in Graphic Design, Web Design, or related field.
At least 6+ years of experience designing digital interfaces.
Able to make informed decisions on a variety of matters consistent with goals and objectives of group, often in high business impact environment.
Comfortable in maintaining multiple priorities and timelines in fast-paced, demanding environment.
Expert knowledge of key concepts, practices and procedures relating to the Visual Design field, with demonstrated ability to apply said practices to real-world design problems.
An excellent eye for detail and accuracy with respect to designs
Stays abreast of latest trends and tools.
Strong ability to work with stakeholders.
Experience working in Agile development environment.
Lead and inspire peers and junior designers.
Excellent communication skills and presentation skills.

Desired Knowledge/Skills
Background in health care or similar fields.
Working knowledge of HTML, CSS and JavaScript.
Experience developing for mobile interfaces.
Experience building and maintaining design systems and style guides
Expert working knowledge of Sketch, InVision and Adobe Creative Cloud


Graphic Designer

Job Reference: 20-04191 Type: Job Description: See attachment for full details.

In this role, you will be responsible for:
- Building a globally scalable design system for all WW AMZL Training and implement across all training verticals
- Refining and expanding the style guide to help internal program teams use and create content and deliverables with minimal oversight
- Layering new design assets into existing and ongoing efforts
- Working closely and collaborating with business teams to deliver high-quality, scalable, on-brand design solutions
- Supporting the WW AMZL Training team with ongoing creative work involving iconography, illustration, and template design
- Consulting with outside agencies on video projects and animation

- 3+ years of agency or in-house experience as a working graphic designer
- A portfolio demonstrating a wide range of projects showing design system development, as well as design systems thinking
- A discerning eye for illustration and design
- Ability to communicate clearly with teammates and business partners
- Capacity to explain design and systems thinking
- Must be proficient in:
- Adobe Illustrator
- Adobe Premier Pro
- Adobe After Effects
- Adobe InDesign

- Excellent project management skills
- Agency or in-house experience as an illustrator and/or animator
Reason for Request:


Content Designer

Job Reference: 20-03929 Type: Visual Storyteller & Graphic Designer

Join the growing *** Creative Studios team of experienced professionals to create amazing visuals for one of the largest online marketplaces, ***. The Visual Storyteller & Graphic Designer will work within the *** Creative Services department that includes Editorial and Content teams, and report directly to the Manager of Visual Design.

The ideal candidate will help deliver successful executive level presentations and communications led print materials, campaign extensions and digital content for key stakeholders across the company. The Graphic Designer will utilize their strong conceptual design skills to create on-brand visual experiences across Keynote, google slides and Powerpoint presentations plus deliver more tactical visual executions for web, print, OOH and event mediums.

You must have solid knowledge of Sketch, Photoshop and Illustrator and demonstrate a strong sense of ownership and attention to detail while executing consistent creative. More than anything we are looking for your creative point of view and your ability to manage the story being told through the visuals.

The ideal candidate is collaborative and loves working in a fast paced, creative team, partnering with multiple internal and external clients to produce the best possible work. They will also participate in brainstorms to uncover new communication channel and improve existing internal campaigns. They should be able to communicate design and visual choices as well as driving a project to completion.

Job Duties and Responsibilities

Collaborate with colleagues and senior leaders as well as executives across the company
Responsible for coming up with creative direction for multiple campaigns and creative executions
Use Sketch, Illustrator, Photoshop to a high standard, having a great knowledge of workflows and working fast and efficiently
Immerse yourself in the new *** brand and be able to translate it into applicable visuals.
Share insights on how to refine and improve our collective design process
Bring energy and enthusiasm, sparking creativity with new sources of inspiration
Every project is different: Potential deliverables include gifs, presentations, styleframes, infographics, digital display layouts, website wireframes and mocks, product demos and social media graphics.

In order to be successful in this role, we need someone who:

Has at least 4-6 years of graphic design experience in house or at an agency.
Is skilled in Sketch, Adobe Photoshop and Illustrator.
Has extensive experience with storytelling/communicating via Keynote/PowerPoint.
Has a strong design aesthetic and style.
Is efficient and ready to meet tight deadlines.
Can collaborate with internal stakeholders and on both quick-turn (same day) and long-term planned programs.
Has excellent organizational and planning skills with attention to detail
Has excellent interpersonal, communication skills, and good attitude in a collaborative setting.
Has the ability to work with audiences ranging from super technical engineers to world class marketers.
Has excellent presentation skills, comfortable with presenting to the most senior leadership team.
Is available for a full-time role that requires presence in the San Jose office.
Can deliver final products that are on brief and near perfect the first time around. This includes translating verbal strategy, proofreading visual design and text as well as converting detailed information like data and graphs in unique and compelling ways.

Please Provide Supporting Material when applying for this position:

Please include URLs for an online portfolio in addition to your resume. Submissions without a portfolio included will not be considered.



What do graphic designing jobs entail?

Graphic designing is the process of communicating ideas or information visually. It uses elements like typography, illustration, and images to convey the required idea. Graphic designing is a branch of the big tree called communication and interaction design. Increasing one’s skills in graphic designing can land you with graphic designer jobs.

Common uses of graphic designing is seen in creating identity logos, print and online advertising, illustrations, billboards, website graphics, signs, and even apparel.

As it is established that visual learning makes a stronger and greater impact on human minds than other mediums, graphic designing is becoming more and more prominent when it comes to advertising and user interaction. With the aid of graphic designing, a vendor tries to connect and interact better with their operator, making their experience easier and friendlier.

What certifications do you need to be a graphic designer?

As the world of designing is getting quite competitive, it is suggested to opt for a degree in graphic designing or art to get you a decent head start. You can also undertake certified courses on communication design or interaction design from recognized universities. Academy of Art University, California College Of The Arts, and Shillington School offer cutting-edge certification courses in visual and interaction design for those looking for professional aid in the field. Online courses offered by companies like Tuts+, Coursera, and Udemy can also be of great help to gain basic knowledge in the subject.

Apart from certificate courses in graphic designing, you can also consider opting for specialized courses on software that help in developing graphics. Some of the popular ones are Photoshop, Illustrator, Font Book, and QuarkXpress.

What is the scope for graphic designers?

Advertising and marketing have become one of the primary concerns for businesses around the world, as advertising directly affects the sale of a product or service. Hence, the market has witnessed a huge demand for graphic designers in recent years. This is mainly because advertising to a great extent depends on designing. Therefore, the better the skill and experience, the better the pay and profile.

What are the technical skill sets & qualifications required to work in this vertical?

Advertising, though being very competitive, is growing by leaps and bounds. With such a boom in advertising, there has been an exponential growth in demand for graphic designers as well. Therefore, you need a sound knowledge on the subject to thrive, even when the market saturates. The candidate should also have sound knowledge in human interaction, photography, typography, and other elements related to communication design.

If you are looking for mid or senior level job opportunities in this field, then having an impressive portfolio showcasing your creative potential will help you break the ice. Therefore, it is advised to opt for various internships and freelance projects to gain idea and insight of working in the field. Potential graphic designers can also take aid from various online platforms to seek for freelance projects.

Candidates will require knowledge about the basics of human interaction apart from a sound understanding of the software that helps in creating digital art and content. Adobe Illustrator CC, Adobe Photoshop CC, QuarkXpress, InDesign, and Font Book are a few examples of such software. Having extensive knowledge on working with various platforms for various operating systems will also give you an edge over your competitors.

What are the career opportunities for a graphic designer?

Though there is a huge demand for skilled graphic designers, salary and hiring vary significantly according to the skill set and industry. Nevertheless, being a designer pays off quite well. According to’s statistics, the average annual wage for a graphic designer is $49,370. Catching up with the trend of digitization, a huge number of traditional businesses are also opting for digital and social-media advertising along with print media. This is creating even more opportunities for graphic designers, especially newcomers.