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IT Help Desk Specialist

Job Reference: 20-07615 Type: Duration:0-12 month(s)

Description/Comment:Summary: *** is seeking a Help Desk Specialist to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: *Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. *May install software or perform hardware testing remotely. *Enter commands and observe system functioning to verify correct operations and detect errors. *Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. *Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Qualifications: *Associate's degree in computer related field or equivalent training required. *0-2 years experience required. *Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. *Basic ability to work independently and manage one's time. *Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

Additional Job Details:Candidate will replace contractor James Spellman who will end his contract in November


Java Developer III

Job Reference: 20-07609 Type:

Job Description:

3-12 years working experience, preferably in an Internet company.

3+ years' experience in JAVA/Scala development.

Rich experience on Big Data/Streaming platform such as Spark, Flink, Hadoop.

Familiar with Linux, Bash and Network.

Solid foundation in common design patterns, algorithms and data structure.

Excellent communication skills, Fluent in English, both written and oral.

Deep understanding of software engineering best practice, capable of working in a global distributed engineering team.

Experience in developing high performance, high scalable distributed systems is a big plus.

Experience in AI, Machine learning, data analysis and so on is a plus.

Experience with messaging platform such as Kafka and ActiveMQ is a plus.

Experience with NoSQL and relational database is a plus.

Quick learning capability under rapid changing environment.

Can-do attitude and be willing to challenge the status.

Show respect for differences in opinions and one-team spirit.

Strong business sense and analytical ability.


QA Software Engineer

Job Reference: 20-07574 Type:

Job Description:


Design, develop and implement test framework, project planning, test tool development, automation, debugging and defect analysis

Work with JavaScript, Php, NodeJS, Java to design and implement automated test frameworks

Actively engage in testing technology discovery and solutions for on-prem and cloud

Manage code versions in source control and coordinate changes across enterprise team

Participate in architecture design and discussions

Solve complex software issues around test automation frameworks for UI, API and mobile testing and data integration

Supports the development and design of the internal data integration framework

Works with system owners and leaders to refine quality transformation standards and partner with enterprise teams, architects to define requirements and solution

Drive to improve, optimize, and identify opportunities throughout the software development lifecycle and across Data Platform via Automation

Leverage industry best practices, tools, technologies and processes to achieve Quality engineering excellence Qualifications - External

5-7 years of Software Engineering experience

Strong programming skills and Advanced SQL scripting skills

Experience working with a relevant mix of Test Automation in cloud ecosystems

Experience in API automation testing frameworks

Experience building cutting edge tools and Automation Frameworks that enable Continuous Integration and Deployment (CI/CD) services

Experience with the latest Test Automation tools (e.g. Selenium WebDriver, Jmeter, JUnit, Pytest, PhPUnit , React, TestNG, etc.)

Experience working with Operating Systems as well as various Internet protocols, (e.g. REST, JSON, TCP/IP, XML)

Demonstrated knowledge of testing of server performance, API interfaces, microservices, databases / data stores, operating systems, network performance

Experience setting up and configuring test environments, including Linux and Windows operating systems, networking and proxies, and client-server tests

Experience designing test plans and writing tools for performance, load, stress and functional testing

Experience with API management platform - APIGEE and cloud technologies preferred

Demonstrated competence in analyzing and troubleshooting problems


Data Analyst

Job Reference: 20-07474 Type: Job Description: Top 3 must have skill sets:

1) Analytics/reporting experience within WorkDay/HRIS/need experience puling reports out of a ATS (applicant tracking system)
2) Experience with tableau/azure reporting tool
3) Sense of urgency
4) Bilingual (Korean/English)

Requires previous experience supporting HR Operations with reporting/analytics and must have experience utilizing advanced tools to build dashboards from multiple sources.

The main function of the Data Analyst is to provide business intelligence support and supporting areas by means of both repeatable and ad hoc reporting delivery reports (charts, graphs, tables, etc) that enable informed business decisions.

The Talent Acquisition Operations & Analytics contractor provides tools, processes and system support to ensure the Talent Acquisition infrastructure and function is effective, efficient and accurate. This role is key in developing reporting capabilities and dashboards that provide Executive insight into all processes, systems, KPIs and analytics utilized mainly by Talent Acquisition.

Other responsibilities include but are not limited to maintaining/reporting metrics, automating dashboards, market research and projects.

Collaborate with subject matter experts across HR service areas (learning and development, HR, talent acquisition, talent management, total rewards, etc.) to improve overall strategic insights.

Along with Analytics and dashboards, this role is responsible for working with the Operations Lead in developing and rolling out process innovations related to all systems within Talent Acquisition.
Oversee Customer Satisfaction and Candidate Experience Surveys
Respond to employee data report requests utilizing WorkDay, employer census, and ancillary reports needed by funders and internal grant management needs.
Build relationships with Innovative vendors to stay updated on latest and greatest tools & technology.
Responsible for reviewing all contracts for external tools, identification and implementation.

Bachelors Degree with 5-8 years of directly related experience is required.
3-5 years of experience in an HR Operations function, with Applicant Tracking System and/or other HRIS system (WorkDay is preferred)
Prior experience supporting Talent Acquisition & Recruiting activities required. Knowledge of state and federal employment laws, government regulations, professional best practices and industry trends as they apply to the HR staffing function required.
Experience with BI tools such as Birst, Tableau, or Qlikview.
Advanced computer skills with Microsoft business applications software, internet sources, and HRIS systems.
Comments for Suppliers: do not want to consider previous candidates or previous contractors


Network Engineer

Job Reference: 20-07412 Type: Description/Comment:Summary: The main function of a network engineer is to determine user requirements and design specifications for computer networks. A typical network engineer is responsible for planning and implementing network upgrades. Job Responsibilities: Adjust network sizes to meet volume or capacity demands. Communicate with customers, sales staff, or marketing staff to determine customer needs. Coordinate network operations, maintenance, repairs or upgrades. Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems. Determine specific network hardware or software requirements such as platforms, interfaces, bandwidths, or routine schemas. Develop and implement solutions for network problems. Skills: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage ones time. Basic knowledge of computer hardware as it relates to data storage. Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Education/Experience: Bachelor's degree in computer science or a related field required. 2-4 years experience required.


Financial Analyst

Job Reference: 20-07131 Type: Job Description: Max bill rate: ***/hr

Top 3 Skills:
1. Accounting background or Supply Chain background preferred
2. Excel and Powerpoint
3. SAP knowledge

Education: Bachelors degree (accounting degree and supply chain)

Years of experience: 1-3 years

The main functions of a financial analyst are to gather and analyze financial information; will typically conduct quantitative analyses of information affecting investment programs of public or private institutions. A typical financial analyst is responsible for analyzing and communicating financial information for clients.

Job Responsibilities:
Assemble spreadsheets and draw charts and graphs used to illustrate technical reports.
Analyze financial information to produce forecast of business, industry and economic conditions for use in making investment decisions.
Interpret data affecting investment programs, such as price, yield, stability and future trends in investment risks.

Verbal and written communication skills, attention to detail, and critical thinking.
Basic ability to work independently and manage ones time.
Basic ability to analyze business trends and project future revenues and expenses.
Basic knowledge of economic and accounting principles, the financial markets, and reporting of financial data.
Basic knowledge of federal, state, and company policies, procedures and regulations as related to accounting.
Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related financial software.

Bachelor's degree in accounting or related financial discipline required. An advanced degree in a financial discipline is preferred.
0-2 years financial and/or accounting experience required.

*Max Bill rate :***
Comments for Suppliers:


Systems Analyst

Job Reference: 20-07065 Type: Responsible for providing 24X7 Application Support across multiple *** applications.
Responsible for applying code and operation break fixes and other proactive maintenance activities to keep the services up and running.
Responsible for evaluating the Issues reported by *** clients and members and providing ongoing solutions
Responsible for managing the performance and tuning of several *** applications.
Will be responsible for managing the service and ticket SLAs and managing the workflow to achieve the SLAs.

Qualifications External:
Minimum 6 years experience in working with Apache, Tomcat, WebSphere, IBM-Client web server and LDAP.
Experience in HyperLedger (IBM) to handle ledgers block chain and support Couch DB.
Strong knowledge of support kakfa, Zoop keeper.
Expert level of experience on Redhats version of kubernetes, Docker called openshift.
Intermediate level of experience for Kakfa, Zoop keeper to handle the system.
Basic level knowledge on Akamai, Active-Active setup Application
Hyperledeger and Kubernetes and open shift
Knowledge and experience with Linux and UNIX.
Minimum 3 years experience in Production support working in a globally distributed
Working experience on Java, J2EE and Perl Script technologies.
Experience in working with Db2 UDB and Oracle DBs, DML/DDL SQLs and Store PROCs
Intermediate knowledge on Cloud and VM ware infrastructure.
Intermediate knowledge on Load Balancer, TCP layer architecture.
Strong knowledge of ansible and YAML scripting.
Experience with Service Now and ticketing workflows is preferred.
Working experience with monitoring tools like SPLUNK or any other monitoring tools/processes will be advantageous.
Prior working experience with Card and transaction domains will be advantageous.


QA Automation Engineer - II

Job Reference: 20-06759 Type: Responsibilities
Working as part of product development through the entire cycle (Agile and Waterfall)
Create and execute test cases and participate in regression test cycles
Bug reporting, recreation and verification
Expert in AWS and VMware ESXi, vCenter
Expert in Linux (Ubuntu is a plus) command line and bash scripting
Knowledge in Ansible
Knowledge in networking, routing and security (VPN, Firewalls)
Familiar with All Windows platforms, OSx, iOS and android application
Can analyze log files and have good troubleshooting skills.
Collaborate with QA members and Deployment teams to ensure high quality product delivery
Effectively communicate as a team player supporting product development

BA/BS in Computer Science or related technical field or equivalent practical experience.
5+ year of relevant work experience.
Deep technical knowledge of application development for Windows.
Familiar with Atlassian tools (Jira, Bamboo, Stash and Confluence) is a plus


Tech Audit Privacy Engineer

Job Reference: 20-06445 Type: Support the new Tech Audit team conducting Implementation Reviews during our Privacy Review. All product releases need to go through ***'s new Privacy Review. If it is determined that the product has privacy risks, or mitigation are assigned for them to address. The Implementation Review team within Tech Audit will ensure that the product team addressed these mitigation properly. The Implementation Review team will be comprised with Privacy Engineers that will review code, design, data usage, and UI to ensure all privacy concerns with that software product has been properly addressed.

Constant fight to ensure security and privacy on the internet.
Experience in identifying, analyzing, scoping, containing and eradicating real-world threats.
10+ years of work experience in software engineering, privacy engineering, incident response, or security engineering,
Expertise with an interpreted programming language (PHP, Python, Perl, Ruby, etc.).
Knowledge of internet privacy and application security issues.
Code maintenance and review experience in one or more general purpose languages.
Experience building relationships and influencing stakeholders across multiple disciplines.
Experience communicating highly technical concepts to non-technical audience.



Job Reference: 20-00040 Type:
JD -
This is a Technical sourcing recruiter role. The individual will be focused on owning and independently managing relationship with the client team and sourcing the candidates and taking them through the interview process.
Required skills
The eCF Recruiting team is looking for a strong sourcing recruiter to join its forces. In this role you will search and find the best and brightest people from around North America. You'll be part of a recruiting team that supports parts of the consumer business. You'll focus on finding great candidates thru passive searches, job boards, niche or industry websites, and our in-house resume database. But more than that, you will get an opportunity to use your deep sourcing skills to identify and attract the best technical talent. To be great in this role, you'll need to use your skills to create fantastic job postings, network with passive candidates, work closely with hiring managers and executives you support, and create robust sourcing strategies that will attract the best and the brightest. It's a fast-paced role, on a fun and cohesive team, requiring juggling and daily prioritizing. If this sounds like something you would enjoy, and you're ready to work hard, have fun, and increase your sourcing capabilities in a short amount of time, please apply.

Qualified candidates will be able to demonstrate internet research and hunting skills. The best candidates will have a reputation for being exceptional hunters, organized, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate pushback and a sense of urgency, and understand the value of providing amazing customer service.
Preferred skills
Experience using internet sourcing techniques and sites
Bachelor's degree or equivalent post-secondary degree



Job Reference: 20-00038 Type:
services to be performed
Recruiter will source, assess, and manage recruiting activity with business customers.
The primary skill set will be SDE2 and other tech roles including TPM, SDM, Security Engineer, QAE/SDET.
The recruiter should have specific experience sourcing Tech talent in the Seattle market, and/or demonstrated success in identifying talent that will relocate to Seattle.

required skills
3+ years of corporate and or search firm progressive recruiting experience
A completed bachelor's degree or 2+ years of Client experience Experience building and utilizing a variety of sourcing plans and tools, including proactive phone and internet research.
CTS/ATS experience with sourcing, tracking and managing candidates
MS Office - including Word, Excel, PowerPoint and Outlook.
Experience managing and prioritizing multiple searches, projects and client relationships.

preferred skills
Strong client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer.
Strong communication skills, organizational and negotiation skills.
Ability to execute recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.
Self-sufficient and able to work with little direct supervision.
Strong consulting skills and demonstrated ability to work in a team environment, as a team leader and member.
Possess strong analytic skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team. Leadership experience managing recruiters and coordinators.
Full lifecycle recruiting experience - cradle to grave; from unique candidate sources to offer close
CTS/ATS experience with sourcing, tracking, and managing of candidate flow
Create and maintain strategic recruiting plans with clearly defined objectives, desired outcomes, and a calendar of events