Senior Associate ERP Compliance
Job Reference: 20-06677
Type: ***working remote until COVID-19 restrictions are lifted***
***please submit at an open market rate***
***open to seeing candidates fully remote, but needs to work EST hours***
The scope of duties includes upkeep of the systems infrastructure and operations, including configuration management, system monitoring, and responding to issues. Provide required support to other business/operations teams, including developing and implementing efficient operations management processes and guidelines including customer services support, availability and performance monitoring and security. This should also include providing support to senior analysts, and careful planning of Change Controls working with Company procedures.
Experience over education
Education: Bachelors Degree - Technology, IS, Business Administration
Job Reference: 20-06665
Type: Job Description: Summary: Supervises the day-to-day operations of general office Administrative Team and the Service Administrative Team to ensure the office is effectively and efficiently responding to customer service needs and problem solving. Education/Experience: Bachelor's degree (B. A.) from four-year college or university and five years related experience in Accounting or Business Administration or combination of education and experience. Must be proficient with Microsoft Office. Superior supervisory skills required. Skills and Competencies: LANGUAGE SKILLS - Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public (i.e. excellent verbal and written communication skills). REASONING ABILITY - Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Major Job Duties and Responsibilities: Monitors, measures, and modifies process and measurements of general office administrative staff to effectively and efficiently meet customer needs and business objectives. Manages the G&A budget for office furniture, supplies, repairs and renovations. Handles office equipment purchases or leasing. Conduct customer surveys. Writes and conducts associate performance reviews for the Administrative Team. Directly supervises the Service Administrative Team insuring that service company MBO goals are met. Serves as the company Safety Leader and chairman of the Safety Committee. Conduct departmental meetings. Establishes the central filing system for the Systems Company. Serves on the Executive Committee. Interact with coaches to insure customer satisfaction is being meet by the administrative team. Monitors daily activities of the Administrative Team and oversees incoming phone calls to ensure outstanding customer service. Handles customer complaints and problem calls to avoid downstream issues. Oversees/monitors all office supply orders. Organizes meetings by making arrangements and distributing related materials. Oversees/monitors travel arrangements to insure proper billing is executed. Ensures quality standards of all administrative process and procedures. Oversees the ordering of company forms. Manage PTO schedules for payroll. Performs other duties as necessary. Flexibility to work outside normal working hours and weekends, as required.
Comments for Suppliers: Looking for a professional resource with potential to add to the team at a later date.
Job Reference: 20-06427
Type: Job Description: Day to Day Responsibilities of this Position and Description of Project:
*** is looking for a Renewals Analyst within the Sales Operations Team in our fast-paced high-tech environment. As a Renewals Analyst, you will be responsible for supporting calculating, quoting accurately, opportunity review and management, agreement creation and management, and then working with the renewals and sales team for corrections and discrepancy resolution. Your attention to process and detail will improve the effectiveness of our renewals and sales organization and the quality of data in our CRM. Your experience in customer service, sales, marketing or consulting will be a big plus along with having impeccable attention to detail. You will coordinate cross-functionally with team members within Customer Base Operations. The successful candidate must work well in a team environment while being a resourceful, independent self-starter able to work effectively with the field with minimal direction and have a desire to learn.
More a JR level
Supporting Multi Renewal managers
Using Apttus and Salesforce will be building
Comments for Suppliers:
Job Reference: 20-06368
Type: JOB TITLE:
Network Engineer / Systems Admin
MUST HAVE SKILLS (Most Important):
Bachelors degree or four or more years of work experience.
Experience with IP Layer 1-3 for Edge Networks and strong knowledge of MPLS.
Worked with Cisco (VTS), Nokia (Nuage) or Itential (IAP) automation tools.
Experience with Linux systems engineering.
Hands on experience with virtualization of networks/servers.
Four or more years of relevant work experience.
Knowledge of fabric networking.
Cisco and Nokia or other networking certifications.
A strong ability to understand end to end call flows for deploying network services.
Python scripting a plus.
Experience with Software-Defined Networking Architecture
RHEL Certifications or Linux Certifications
Experience with Pica8 OS
Experience with OpenFlow Specification
Experience with Juniper Route Reflectors
Experience with Forward Networks
Experience with Lumina Open Daylight
Experience with API communication protocol usages
Responsible for engineering IP edge networks at Service Aggregation Points (SAP) to support the networking configuration needed to build and migrate the VCP applications.
Engineer the IP (L2/L3) eNSE network configuration through the use of automated systems for configuration deployment.
Read and understand new and changing design models and templates to support new application versions, migrations and deployments.
Provide feedback to automation teams on how to update workflows.
Add new Access Leafs (ALs) to the eNSE fabric network as *** Cloud Platforms (VCP) grow and expand.
Engineering network solutions with a strong interaction with PNF and VNF applications teams.
Working with underlay and overlay controllers for network creation, network modeling, and network deployments.
Overseeing network builds from procurement to In Service.
Strong Interaction with design and architecture teams developing future networks.
Work with peer teams to ensure new networks are built and migrated to meet KPIs.
Must have a strong ability to understand end to end call flows for deploying network services.
Managing network engineering projects to deliver on time.
Project oversight and ownership.
Administration of RHEL platform host server and guest server configurations.
Provide budget input for ongoing life cycles of devices, software releases, licenses, and operating systems for build projects.
Leading and road mapping with cross functional teams for alarms, call flows, and upgrades
Building systems following designs and integrating them into production networks and infrastructure.
Must be part of on-call rotation to respond to trouble issues after hours as part of as tier 2 or tier 3 team.
Working with the OpenEdge development team to enhance orchestration, feature request and configuration management tools.
Daily health checks to identify gaps and to mitigate possible issue found in the platform.
Identify automation opportunities; plus, building and managing virtual machines in OpenStack or KVM environments
Creating and using scripting with Ansible or Python for automation development and testing using an ad hoc basis or using vendor and home-grown system applications
Leading with internal and external stakeholders to finalize enhancements to support business and operational needs.
Defining in performance testing to ensure systems deliver services to their rated capacity.
Working with internal and external teams to develop demand models for forecasting and trending system utilization.
Creating system designs and understanding of application flows; which satisfy design security criteria and meet availability requirements in keeping with best practices.
Driving the growing of the platform as needed to satisfy forecasted demand
Ability to document complex platforms and procedures for internal and external teams.
Excellent interpersonal and communication skills working closely with all application owners and vendors to ensure end-to-end service performance metrics are achieved.
Bachelors degree or four or more years of work experience.
Limited to 40/hr a week with occasional overnight maintenance window (safe time) work.
Must be part of On-Call rotation to respond to trouble issues after hours as part of as tier 2 or tier 3 team.
Ability to work from home or remotely.
Project Manager - III
Job Reference: 20-06326
Type: Manager is open to direct contact Linda Hall [***]
**Please note that *** requires a *** per hour minimum wage for all contractors.
This role will provide exceptional customer service to business partners of Security Assurance through the security lifecycle of design review, testing and product release for new services and changes in features being built on our new public cloud infrastructure. This role requires someone who enjoys a fast pace, and rapidly changing work. It will not be boring! 4-6 years experience. ----------RESPONSIBILITIES: ------ Demonstrate excellent communication skills, leadership and judgment; ------ Must be compassionate and kind. Manage the delivery of multiple projects concurrently that have moderate to high levels of business or technical complexity and risk, and that involve multiple business areas and owners; ------ Manage dependencies and impacts with other teams and business functions; ------ Be accountable to ensure project commitments and deliverables are met; ------ Interact daily with development teams, quality engineering, product managers, and security teams to execute this work and ensure the smooth delivery of the business solution and all deliverables; ------ Work is reviewed and measured based on attainment of objectives and overall success of projects; ------ Provide global and cross-functional leadership to local and virtual project teams, building a collaborative and productive environment for teams to excel in. -----SKILLS: ------ Project management and information systems software development lifecycle experience; ------ Saleforce.com, a plus; ------ Expert project management skills, specifically communication skills, project planning, risk management and capacity planning; ------ Ability to learn quickly and adapt in a dynamic environment; ------ Excellent spoken and written communication skills including receptive listening skills and ability to present complex ideas in a concise and objective manner; ------ Comfortable and experienced in presenting to senior level project stakeholders and sponsors as well as to large audiences; ------ Excellent team player able to work with virtual and global cross functional teams; ------ Excellent influencing and negotiation skills; ------ Ability to work with deadlines and in a fast paced environment; ------ Has demonstrated clear leadership skills and experience working with large, complex projects; ------ Knowledge of G Suite (presentations, etc) ----------DESIRED SKILLS: ------ Familiarity or interest in public cloud (AWS) security; Professional project management credentials (such as PMP); ------ Experience with Agile methodologies and principles; ------ Advanced negotiation and presentation skills; ------ Knowledge of on-demand web applications, web services APIs and various integration technologies is a plus
Engineer-System Performance - IV
Job Reference: 20-06220
Type: JOB TITLE:
Engineer-Virtualization System Performance - IV
MUST HAVE SKILLS:
* Strong problem solving skills.
* Strong written and oral communication skills.
Four or more years of relevant work experience with the following:
* IaaS - Openstack (Preferably on-premise)
* CaaS/PaaS - Kubernetes (Preferably on-premise bare-metal with OpenShift, Windriver, or StarlingX)
* Network Function Virtualization (VNF/CNF) with VMs and or Containers.
* Low latency / High performance networking with SR-IOV and or DPDK.
* Kubernetes CNI and Service Mesh (Istio preferred) networking.
* Linux operating system, SysAdmin, and Programming.
* Networking (BGP and VxLAN)
* Management and orchestration of VNFs/CNFs.
* Observability tools such as Prometheus, InfluxDB, ElasticSearch, Grafana, Kibana, and Jager.
* Business Intelligence and Analytic tools such as Tableau, Python, and or R.
* Large scale computing infrastructure.
* Public Cloud (AWS, GCP, Azure) IoT or MEC
* Software Defined Networking (SDN) such as OVS, OVN, Calico, Nuage, Bigswitch / Arista.
* Block or Object - Software defined storage systems (SDS) such as Ceph or SwiftStack.
* Knowledge of basic 4G and or 5G wireless call flows and performance KPIs.
* Experience working with *** Cloud Platform Core, Edge, Far Edge, and Webscale.
*** Centralized Engineering is seeking a performance engineer for the Virtualized Service Performance team. The team focuses on the impact of virtualization in regards to measuring and monitoring the customer experience. The selected candidate will work with 4G and 5G Network Functions (NFs) as well as the private cloud infrastructure which they reside on, to ensure the proper observability tools are available. The selected candidate and the team's efforts as a whole will support ***'s continued ability to provide best in class services as next generation technologies (virtualized/containerized) continue to evolve the network.
The selected candidate will be expected to partner with peer organizations such as Planning, Centralized Engineering, Core Engineering, Network Services, and Territory/Field teams in order to unified the way *** network teams work with VNF/CNFs. The selected candidate and the team will work together; driving performance analytics, identifying risks/opportunities, understanding/preventing failures, and creating/maintaining metrics to measure the customer and network experience.
Bachelors degree in Computer Science, Engineering, Data Science or six or more years of related work experience.
Certifications such as the following are desired:
* Certified Openstack Administrator (COA)
* Certified Kubernetes Administrator (CKA)
* Certified Kubernetes Application Developer (CKAD)
* Red Hat Certified Architect (RHCA)
* Public Cloud (AWS, GCP, Azure)
This position is a standard 40hr daytime shift with no weekend or on-call work.
The selected candidate will be expected to work remotely.
IT Project Manager/Program Manager Sr.
Job Reference: 20-05811
Type: * Experienced security project manager to drive security projects and initiatives supporting Security and Compliance objectives. The ideal candidate is highly detailed, process oriented and organized with excellent communication and facilitation skills; can communicate effectively with various audiences - engineers, technology leaders, business leaders to discuss security issues and strategies for remediation
* Demonstrate depth of understanding of key security program initiatives and projects, ensure delivery of project/program(s) requirements.
* Demonstrate depth of understanding, involvement in development of security goals/strategies of program(s) and communication to the cross functional teams.
* Participate in collecting, validating, and documenting business and technology requirements.
* Manage project plan, scope, and schedule while focusing on timely delivery; lead delivery planning for assigned projects; organize and lead project status and working meetings; prepare and distribute progress metrics and reports; manage project risks and issues, while quickly escalating issues to stakeholders as appropriate; timely and effective delivery of defined project deliverables.
* Perform project team task assignment and track task statuses, while holding project teams accountable for their commitments and removing roadblocks of their work; leverage organizational resources to improve capacity for project work.
* Collaborate with stakeholders, technical engineers and developers, and product managers on definition of requirements, tools and technologies.
* Work with team and cross-functional leaders to resolve and influence issue resolution and keep projects on track.
* Serve as a main point of contact for stakeholders about program details and status.
* Create and publish regularly scheduled and/or ad hoc executive and program status reporting
Job Reference: 20-05767
Type: Job Description: Zuora Administrator
As a member of the *** Business Systems team, this person will specialize in continuous process and systems improvement for various Zuora related initiatives. You will interact with all related business groups including Product, Finance, Sales, Marketing and Care. This role will focus on projects affecting the Product Operations, Order Management, Billing and Invoicing functions and Fulfillment functions.
Reporting to a Director of Business Application Services in IT, this Zuora Administrator will work with the product owner/SMEs, business resources, and IT resources to ensure timely and effective delivery of the Zuora requirements. The administrator is responsible for operational and mid-level professional support for the implementation, management, and evaluation of all areas of the Zuora system, and will partner with internal stakeholders and team members to build solutions in Zuora that support business requirements and processes. The administrator must have proven experience with the Zuora Platform.
The person must be strong in agile methodologies, and ideally be experienced with using Zuora to streamline business operations issues. Strong experience working in a highly collaborative, dynamic and team-oriented work environment is a must.
Administration and support of Zuora.com including managing all Product Catalog requests coming from the business, this includes adding new skus, updating existing and disabling /removing skus etc
Design, configure, test, document, and deploy high quality business solutions on the Zuora platform based on industry best practices as well as business needs
Manage the process of implementing improvements and new functionality in Zuora application
Deliver support and solutions for break/fix issues
Communicate and collaborate with other technical resources and internal stakeholders regarding status, technical issues and creative solutions to support business requirements
Create and maintain documentation on processes and application configuration
Identify system inefficiencies/gaps, troubleshoot operational issues and explore opportunities for updates
Stay current on new Zuora features and functionality and provide recommendations for process improvements
Support the governance model by working closely with all system partners to ensure minimal impact to organizations within the shared Zuora instance
3+ years experience as a System administrator supporting Finance and Sales processes
3+ years experience implementing enterprise class systems and 2+ years of experience working with the Zuora.com product
Experience with Zuora billing system and integration with SFDC is highly desired
Experience in designing and configuring software components and having a very strong service oriented architecture and integration background
Energetic, self-motivated candidate with high productivity, creative problem solving skills, and the ability to multitask, prioritize, and manage multiple projects with competing deadlines
Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors, strong customer service orientation, good writing skills, ability to communicate technical issues to non-technical audiences
Familiar working in sandbox environments for development / testing
Ability to analyze requirements and develop a detailed testing approach to support UAT
Experience performing data cleanup, extraction, and mass changes using data loader
Experience with deployments from Sandbox to production using change sets and/or migration tools
Understanding of Enterprise applications including CRM, and ERP applications, corporate applications like G-Suite, JIRA, SFDC etc.
Experience with third party configuration and reporting tools beneficial
Bachelors degree in Management Information Systems, Business Administration, Computer Science, Engineering, or Business Operations
Job Reference: 20-05701
Type: Duration:0-12 month(s)
Big Data and Kafka Administrator
Job Reference: 20-04871
Type: Person will be responsible to work as part of 24x7 shifts (US hours) to provide Support and Perform Administration on Kafka, Spark and Hadoop clusters.
Job Duties and Responsibilities :
Managing and administering the overall Kafka infrastructure.
Monitor Kafka cluster connectivity and security.
Manage and review Kafka log files.
Collaborating with application teams to install operating system and Kafka updates, patches, and version upgrades when required.
User security management of the Kafka cluster.
Implement security standards for the cluster and Kafka services such as TLS for wire encryption.
Support of Kafka integrations, including topics, producers, consumers, Schema Registry, Kafka Control Center, KSQL, and streaming applications.
Monitor performance, identify bottlenecks and tune to optimize Kafka performance and throughput.
Takes care of the day-to-day running of Kafka clusters.
Bachelor degree in computer or related field
7+ years in Big Data Stack with minimum 2 years experience in Kafka and Spark
Strong Technical Knowledge on Hadoop Eco System such as YARN, MapReduce, HDFS, HBase, Zookeeper, Pig and Hive is plus
Understanding of the Kafka components and zookeeper.
Strong Linux knowledge (Red Hat Enterprise).
Knowledge of configuration management tools such as ansible.
Good understanding of Streaming message delivery semantics.
Basics of networking, CPU, memory and storage.
Knowledge and understanding of Kerberos & active directory KDC.
Strong organizational, analytical and critical thinking skills .
Software Apps Engineer
Job Reference: 20-01037
Type: Duration:0-3 month(s)
Description/Comment:A Lot About You
You will be responsible for the design and development of end-to-end features, working with clients to build workflows that make teams more efficient. You have a deep proficiency in front-end/back-end configurations and comprehensive knowledge of technologies like Jira Administration, JQL and Groovy Scripting. You have a value delivery and problem solving mindset that complements your superior verbal and written communication skills.
This position is for a Jira Software Administrator who will be working on support/enhancement tickets. You will be responsible for:
Discussing needs with stakeholders/customers to understand requirements
Configuring Jira to enable productivity of teams and keep the system performing well
Recommending modifications to processes and procedures, and contributing to best practices, architecture, and implementations
Promoting and soliciting ideas within project teams; may lead certain elements of projects
Working in a fast-paced environment with multiple competing priorities
You Must Have
Undergraduate degree in computer science, engineering, or a related field
Comprehensive knowledge of software engineering processes, tools, methods, test development and support
1-3 years of experience in software development or implementation
Ability to learn and apply new skills/concepts quickly
1+ years experience with Jira administration functionality