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Network QA Engineer 3

Job Reference: 20-04937 Type: Job Description: ***MAX BILL RATE ***/HR

same manager and role as 2119-1 do not submit same candidates. Manager would like to see new resumes.

***min of 5 years experience
Strong understanding of OpenStack, DevOps, NFV, CNF, K8s, MANO technology


Virtualization Core Platform SME
Position Summary:
The position is to perform system test, prepare packages release documents, support customer acceptance test and field deployment and provide Tier-3 support for *** NFV Platform and VNF based core systems.

Common Essential Duties And Responsibilities
In this position, either directly or through others, the incumbent will:
Job responsibilities and duties include system level feature integration and verification, inter-operability test with external elements, developing and performing test plans, troubleshooting and analyzing problems in customers lab and production systems, new system deployment and commissioning new system as well as 24x7 on-call support
Background/Experience
To qualify for this position, the following minimal background and skill levels are required:
Must have minimum 5 years of experience in system test and technical customer support, good understanding of LTE EPC, SA 5GC and NFV concept, be able to understand feature requirement/design document and create test procedure. Extensive experience with IPv6, IPv4, switches, routers, and firewalls are required.

Necessary Skills/Attributes
The following skills and abilities must be demonstrated at a proficient level:
Experience with Red Hat Linux OS 7.5+ with OS installation and troubleshooting skill
Experience with OpenStack (Redhat or other distributions), Red Hat Director or other cloud management frameworks (deployment, configuration, operations)
Experience with network monitoring tool such as Nagies, Grafana, Prometheus, etc
Strong understanding of OpenStack, DevOps, NFV, CNF, K8s, MANO technology
Disk Management features and familiarity with SAN storage, Client MSA, and other
Load balancing and security functionalities of OpenStack and SDN controller
Must have knowledge of OpenStack deployment, VM environment, and troubleshooting
Good IP knowledge and routing protocol, IPv6, TCP/IP, UDP, ECMP, OSPF, VLAN, IPSec, NAT, IP forwarding
Networking Features including use of Open vSwitch, Cisco Nexus switch, SR-IOV, and Clients Data Plane Development Kit (DPDK), virtual NICs. Provide solutions for network resiliency and improved performance.
Hypervisor Performance Management optimize NFVs using Core Pinning, Non-Uniform Memory Access (NUMA), and Guest Isolation in Multi-Tenant scenarios, familiar with Clients Virtualization Technology (Client VT, VT-X) to optimize NFV functions
Experience of Tomcat and WEB GUI is plus
In depth understanding of EPC and SA 5GC architecture (AMF, SMF, UPF, AUSF, SDSF, UDSF, etc)
LTE Call Flow and 5GC Call Flow Diagnostics
LTE Core Interface, S1, S6a, S11, DNS, Gx, Gy, S2a, S5/S8, S6b, SGi, S1-U, NAS, GTP-U, GTP, DIAMETER, RADIUS, and others
SIP, IMS, and IP telephony standards
Exposure to programming in Python, Java, Perl, and Unix/Linux shell scripting is plus
Exposure to commercial test simulators and test systems such as Spirent, Aeroflex, Tektronix
Strong knowledge of Wireshark or other IP protocol analyzer
Exposure to Cisco router configuration is plus
- Must have 4 year degree.
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Network Engineer 4

Job Reference: 20-04904 Type: Job Description: **MAX BILL RATE ***/HR (inclusive of fees)

item 140

Title: RAN Virtualization (vRAN/vCU/vDU) OAMP Senior Systems Engineer

MUST HAVE:

Must have experience with RAN Virtualization solutions - vRAN/vCU/vDU Management/OAMP design and development in wireless networks
Must have experience with FCAPS (Fault, Configuration, Performance, Security) management of RAN elements (vRAN/vCU/vDU) in wireless networks
Must have experience in working with R&D team, finalize the feature Roadmaps and presenting deepdive sessions to the customer
Must have experience in authoring the vRAN/vCU/vDU SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Must have experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer
Good to have experience in working with Pre-Sales technical teams for the RFP responses.



If you have ambitions to be a part of a Best in Class organization, ***s Wireless Networks team is the place to be. The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at *** offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, *** is the place to be.

We are looking for a RAN Virtualization Senior Systems engineer to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce *** products to Wireless Carrier.

Essential Duties and Responsibilities:
Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions, new technology introduction on Openstack/Kubernetes VM and Container based vRAN/vCU/vDU virtualization strategies.
Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions on OAMP, FCAPS technologies and protocols.
Analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
Responsible for analyzing and troubleshooting issues reported from customer labs and production.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the *** sales team and carriers network business
Educate our customers on ***s new products and services both individually and in a team environment.
Ensures that customer commitments are achieved according to plan.
Works closely with various support organizations, logistics, and cross- functional teams from SEA and *** HQ to achieve successful new product roll-outs and developments.
Ability to travel sporadically during the project

Success Criteria:
Technical Acumen
Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics

Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives

Excellence Dealing with Ambiguity
Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts
Background/Experience required:
Bachelors Degree in EE/CS in engineering with 10 years of directly related experience is required. A Masters with 8+ years experience is preferred
Understanding of 3GPP systems: RAN and Core networks, architecture and protocols
Must have experience with RAN Virtualization solutions - vRAN/vCU/vDU Management/OAMP design and development in wireless networks
Must have experience with FCAPS (Fault, Configuration, Performance, Security) management of RAN elements (vRAN/vCU/vDU) in wireless networks
Must have experience in working with R&D team, finalize the feature Roadmaps and presenting deepdive sessions to the customer
Experience in High Availability and redundancy systems
Detailed understanding of Netconf protocol, YANG models, REST APIs, and VES (Virtual Event Streaming).
Must have experience in authoring the vRAN/vCU/vDU SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Must have experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer
Detailed understanding in managing Openstack/Kubernetes environments
Document best practices in developing and deploying Openstack/Kubernetes solutions
Experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)

Detailed understanding in configuring virtual switches, network connections, Virtual port types (ie: SR-IOV, virtio), Security Groups, VLANs
Hands on experience in managing VMware vCenter or RedHat Director environments.
Hands on experience in managing VMware production environment comprising of 100+ hosts
Experience in performance measurement & tuning of VMware/Openstack servers and Virtual sessions and management of servers resources between virtual machines.
Detailed understanding in taking snapshots, backup and recovery of Virtual machines
Detailed understanding in configuring Storage such as SAN / NAS / iSCSI
Detailed understanding in managing HA environments in the cloud within and across telecom data centers. (ie: experience with NEC HA Cluster)
Good exposure towards public (AWS, Azure) and private / on-prime cloud installation and configuration
Working experience with vendors like HPE, Dell, Cisco etc., with broad knowledge and understanding of various hardware technologies (Blade servers, Rack Servers, UCS etc.)
Deep dive troubleshooting experience using command-line tools and scripts
Experience in understanding customer requirement and work on plan / design /deploy / manage the infrastructure
Good to have experience in working with Pre-Sales technical teams for the RFP responses.
Good to have experience with C/C++/Java development, Unix/Linux, scripting tools like PERL, TCL, shell, etc.
Good to have experience with Web based development including JVM, J2EE, (EJB), JAVA, JavaScript, Web Services, HTML, XML, SOAP



Necessary Skills and attributes:
The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining ones personal work schedule to be productive. Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.

Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
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SecOps Product Manager

Job Reference: 20-04902 Type: SecOps Product Manager Job Description:
We are seeking an experienced SecOps Product Manager with a passion for creating compelling, innovative, and intuitive products across a wide range of user roles. A great product manager will balance requests from internal customers against the initiative strategy and partner with multiple areas of the organization. This role safeguards end user experience and takes responsibility for achieving it through product innovation, product positioning, business case realization, and go-to-market strategy execution to create and improve next-generation technical solutions. We place a premium on someone who is effective at convincing senior executives to invest in a new product as well as leading developers to bring new products and technology to market. You should be comfortable working both at the strategic level and diving deep into details as needed to ensure high quality execution. You will show hustle, take ownership and be able to influence others to deliver on your goals. You will need to be able to collaborate with a diverse set of internal teams to achieve success in this role.
As a Product Manager you will need to keep the big picture in focus while addressing the unique operational challenges we face daily. Within the Enterprise Solutions Delivery team, you will manage complex, multi-disciplinary projects, develop requirements and timelines, and drive projects through to completion.
Enterprise Core Competencies
  • Obsessive Customer Focus
  • Organizational Skills
  • Commination across the organization, both Strategic and Tactical
  • Detailed knowledge of cybersecurity processes
  • Proven software product management experience
  • NIST cybersecurity certification or applicable Experience
  • ServiceNow Security Module Experience

Essential Functions
  • Research and define value opportunities with client'sEngineering support
  • Manage projects from definition to design to development
  • Partner with various teams on communication
  • Partner with development to deliver value with available resources
  • Ability to interact with, present to, and distill feedback from customers of varying backgrounds, from engineering to sales to executive staff
  • Develops product plans (including target segment and value proposition) and business cases for assigned products or services
  • Responsible for populating the overall roadmap for the product line or line of business, working with enterprise customers to ensure a continual stream of new and innovative ideas are consistently brought to market
  • Collaborates with dedicated enterprise resources, e.g. Engineering, Operations, IT, and other product management teams to optimize the in-market performance of products to attain revenue and margin goals. Makes the hard high-judgment trade-offs between performance, features, and speed-to-market

Qualifications
  • 7+ years' experience in one or more of the following categories: software/hardware, web, finance, telecommunications, with a focus on product management, product development or marketing
  • Experience building and analyzing cost/benefit scenarios and business cases and communicating results
  • Understanding and practice with new product management methodologies and tools, especially those that support agile software development environments
  • Outstanding written and verbal communication skills with the ability to convey business and technical concepts to subject matter experts and non-technical professionals
  • Ability to assess and implement successful, focused, integrated product plans
  • Knowledge of financial drivers, experience in managing return on investment objectives. Ability to create forecasts, financial models and budgets
  • Ability to influence, lead and coach cross functional teams and champion new concepts and ideas
  • Broad understanding of program management concepts and tools, including technical, innovation process, financial and operations functions
  • Ability to multitask and achieve aggressive delivery dates
  • Detailed knowledge of cybersecurity processes
  • Proven software product management experience
Desired
  • ServiceNow Product experience, SIR, VR, Threat especially
  • Understanding mobilization concepts (i.e. enabling mobile, responsive design)
  • Experience with strategic planning
  • Experience with cloud enabled software services
  • Understanding of wireless voice and data services and products
Education
Minimum Required
  • Bachelor's Degree in related field or equivalent experience

First 5 Interview Questions
  • What is your process to create a Roadmap and Backlog for your product.
  • Explain your role as a Product Manager in the Scrum Process
  • What is the difference between NIST stateful and NIST open?
  • Tell me about your experience implementing a Phishing or VUL response in an organization
  • How does Threat Intelligence play a role with Security Response and Vulnerability Response?

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Network Engineer 4

Job Reference: 20-04901 Type: Job Description: **MAX BILL RATE ***/HR (inclusive of fees)

Item 139 and 133

***Must haves:
Minimum of 8-10 years of RAN EMS/OSS knowledge/experience with some experience in Virtualization
Bachelors Degree in EE/CS is required. Advanced Degree is beneficial
Must have experience with EMS/OAMP/FCAPS subsystem design and development in wireless networks
Must: Hands on experience with network management systems & design and support of high availability systems.
Must have experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Must have understanding of TR-069, Netconf protocol, YANG models & Restful APIs.
Experience in authoring the EMS/NMS SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer


RAN EMS - OSS Senior Systems Engineer
Wireless Networks


If you have ambitions to be a part of a Best in Class organization, ***s Wireless Networks team is the place to be! The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at *** offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, *** is the place to be.

We are looking for a RAN EMS - OSS Systems Engineer to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce *** products to Wireless Carrier. The position will be a key contributor for the 3GPP LTE and 5G Network Management product. Candidate will be responsible for the System architecture & design with emphasis on Network OAM and OSS integration.

Specific responsibilities include:
Responsible for development of product requirements, feature requirements, systems and performance analysis, Work with the team to conduct deep-dive customer sessions, new technology introduction of 4G/5G RAN Network Management features and introduction of virtualized networks
Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
Responsible for Technical Management of new products and SW releases to ensure that promised features are delivered with expected performance
Provides technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the *** sales team and carriers network business
Ability to travel sporadically during the project


Success Criteria:
Technical Acumen
Key contributor in driving the technical solutions to customer through complex organizational dynamics

Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives

Excellence Dealing with Ambiguity
Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts


Background & Competencies Required:
Minimum of 8-10 years of RAN EMS/OSS knowledge/experience with some experience in Virtualization
Bachelors Degree in EE/CS is required. Advanced Degree is beneficial
Must have experience with EMS/OAMP/FCAPS subsystem design and development in wireless networks
Must: Hands on experience with network management systems & design and support of high availability systems.
Must have experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Must have understanding of TR-069, Netconf protocol, YANG models & Restful APIs.
Experience in authoring the EMS/NMS SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Experience in authoring the RCAs (Root Cause Analysis) of high severity issues in the commercial network and presenting RCAs to the customer

Good to have understanding in managing Openstack/Kubernetes environments
Good to have an understanding in configuring virtual switches, network connections, Virtual port types (ie: SR-IOV, virtio), Security Groups, VLANs and in configuring Storage such as SAN / NAS / iSCSI
Good to have experience in performance measurement & tuning of VMware/Openstack servers and Virtual sessions and management of servers resources between virtual machines.
Understanding of cloud computing and virtualization automation & orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Need an understanding of 3GPP systems: Core and RAN networks, architecture and protocols
Need an understanding of HW as well as SW architecture
Need to have exposure to High Availability and redundancy systems
Experience on system engineering projects to include technical requirements identification, technical solutions to address customer requirements with details to design /deploy / manage their infrastructure
Deep dive troubleshooting experience using command-line tools and scripts
Detailed understanding in taking snapshots, backup and recovery of Virtual machines
Need experience with SNMP and TNM protocols and NMS/OSS interfaces.
Experience with C/C++/Java development, Unix/Linux, scripting tools like PERL, TCL, shell, etc.
Experience with Web based development including JVM, J2EE, (EJB), JAVA, JavaScript, Web Services, HTML, XML, SOAP is beneficial
Experience with SW development is beneficial


Necessary Skills and attributes:
Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to work with a cross-functional *** team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the *** team in lab and field trials related to introduction of products sold to the customer.

Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

*** Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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Big Data / Kafka Administrator - Senior

Job Reference: 20-04872 Type: Person will be responsible to work as part of 24x7 shifts (US hours) to provide Support and Perform Administration on Kafka, Spark and Hadoop clusters.

Job Description
Job Duties and Responsibilities :

Managing and administering the overall Kafka infrastructure.
Monitor Kafka cluster connectivity and security.
Manage and review Kafka log files.
Collaborating with application teams to install operating system and Kafka updates, patches, and version upgrades when required.
User security management of the Kafka cluster.
Implement security standards for the cluster and Kafka services such as TLS for wire encryption.
Support of Kafka integrations, including topics, producers, consumers, Schema Registry, Kafka Control Center, KSQL, and streaming applications.
Monitor performance, identify bottlenecks and tune to optimize Kafka performance and throughput.
Takes care of the day-to-day running of Kafka clusters.

Job Qualifications:
Bachelor degree in computer or related field
7+ years in Big Data Stack with minimum 2 years experience in Kafka and Spark
Strong Technical Knowledge on Hadoop Eco System such as YARN, MapReduce, HDFS, HBase, Zookeeper, Pig and Hive is plus
Understanding of the Kafka components and zookeeper.
Strong Linux knowledge (Red Hat Enterprise).
Knowledge of configuration management tools such as ansible.
Good understanding of Streaming message delivery semantics.
Basics of networking, CPU, memory and storage.
Knowledge and understanding of Kerberos & active directory KDC.
Strong organizational, analytical and critical thinking skills

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Big Data and Kafka Administrator - Senior

Job Reference: 20-04871 Type: Person will be responsible to work as part of 24x7 shifts (US hours) to provide Support and Perform Administration on Kafka, Spark and Hadoop clusters.

Job Description
Job Duties and Responsibilities :

Managing and administering the overall Kafka infrastructure.
Monitor Kafka cluster connectivity and security.
Manage and review Kafka log files.
Collaborating with application teams to install operating system and Kafka updates, patches, and version upgrades when required.
User security management of the Kafka cluster.
Implement security standards for the cluster and Kafka services such as TLS for wire encryption.
Support of Kafka integrations, including topics, producers, consumers, Schema Registry, Kafka Control Center, KSQL, and streaming applications.
Monitor performance, identify bottlenecks and tune to optimize Kafka performance and throughput.
Takes care of the day-to-day running of Kafka clusters.

Job Qualifications:
Bachelor degree in computer or related field
7+ years in Big Data Stack with minimum 2 years experience in Kafka and Spark
Strong Technical Knowledge on Hadoop Eco System such as YARN, MapReduce, HDFS, HBase, Zookeeper, Pig and Hive is plus
Understanding of the Kafka components and zookeeper.
Strong Linux knowledge (Red Hat Enterprise).
Knowledge of configuration management tools such as ansible.
Good understanding of Streaming message delivery semantics.
Basics of networking, CPU, memory and storage.
Knowledge and understanding of Kerberos & active directory KDC.
Strong organizational, analytical and critical thinking skills .

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Accounts Receivable Specialist 4

Job Reference: 20-04836 Type: Job Description: We are ***, one of the most iconic and recognized consumer electronics brands around the globe! *** is known for raising the bar with each new endeavor. We are not just committed to winning as individuals, but winning as a team. We operate with purpose and integrity. Because of this commitment, our People Team is an essential piece of our strategic vision. This means *** is equally committed to helping people grow personally and professionally. Our career opportunities are designed with challenge, impact, and reward in mind. Come join our best-in-class team and help contribute to the innovation and unparalleled success at ***!

Responsible for managing all financial activities for selected digital advertising partners and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Manage staff and guide to resolution of issues in a timely manner. Will be responsible for financial account management of 40M+ in advertising revenue annually.

Role and Responsibilities
o Manage current ATB (Aged Trial Balance), all transactions for assigned account
o Analyze accounts, attention to quality and accuracies is of paramount importance in this role Dispute Resolution
o Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issues
o Ensure credits are issued for valid customer chargebacks
o Reconcile and resolve credit balances and request refunds if necessary
o Advise sales force of outstanding chargeback and past due invoice issues. Alert them of issues and enlist support for resolution of disputes
o Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review
o System updates- including but not limited to proper coding for clearing and matching of chargebacks and credits in SAP
o Review and monitor assigned accounts and all applicable collection reports
o Maintains accurate customer information in system according to company procedures
o Process and submit all clearings prior to monthly closing
o Effectively manage client relationships
o Customer Meetings via Phone and in-person
o Make outbound collection calls in a professional manner while keeping and improving customer relations.
o Relationship building (internal & external)
o Prepares and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis
o Ability and willingness to jump into project and workloads as needed

Skills and Qualifications
o Bachelors degree in Accounting or Finance preferred
o 5-10 years professional experience in advertising collections
o Strong customer service skills
o Solid analytical and problem solving skills
o Ability to identify discrepancies and inconsistencies
o Eye for detail attention to quality and accuracies is of paramount importance in this role
o Diplomacy and ability to deal with difficult situations
o Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
o Oral & Written Communication Skills
o Professionalism
o Attitude towards work and timeliness in completing daily tasks
o Sense of urgency to get it done required Relationship Management
o Ability to multi-task in fast paced environment

*** Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
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Online Safety Intelligence Analyst

Job Reference: 20-04786 Type: Utilize analytical techniques and procedures to interpret intelligence information to support decision-making
Gather, analyze, develop, distribute domestic and international intelligence reports, and evaluate information from a variety of sources
Support detection efforts by working with and labeling training data
Evaluate accounts or content related to determined threat areas (dangerous organizations,human trafficking, and child safety) to help inform and improve detection and threat tracking efforts
Support investigations efforts on high-priority harm areas including merging company data and open source intelligence information

Safety/security experience around transnational online threats
Familiar with social media and online radicalism and/or illicit criminal networks
Familiar with social network analysis and following trends across social media
Analytical thinker and data-driven solution finder
Experience with querying in SQL preferred
Effective written and verbal communications skills to different roles within the organization
Able to manage exposure to graphic content

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Solutions Architect

Job Reference: 20-04776 Type: NO DIRECT SUPPLIER CONTACT ALLOWED

The *** IT Application Development team is seeking a talented and experienced Oracle Applications solutions architect with a strong emphasis on Oracle E-Business Suite (EBS) Financial Management, and working with financial enterprise systems with many boundary systems on a global scale.

This job requires that you be a self-starter with the ability to take ownership, work under pressure, and handle multiple tasks simultaneously. You must possess good documentation skills and be able to interact with other team members to collaborate and deliver quality code. You will need to possess strong communication skills, have the ability to grasp a variety of unfamiliar technologies quickly, and work in a fast-paced, team-driven environment. You may be asked to contribute ideas and provide feedback on many projects within the teams portfolio.

Job Duties and Responsibilities:
Analyzes and evaluates business requirements by working with finance functional team and management. Provides recommendations on the nature, scope, and complexity of solutions.
Acts as Lead by developing and documenting technical specifications and project plans for proposed solutions to business requirements of moderate to high complexity. Develops (codes), tests, documents, educates and supports subsequent software solutions
Supports Oracle Financial applications, integration points, and work based on the impact to the business. You may coordinate with cross-functional IT departments to resolve issues.
Uses troubleshooting skills to identify, research, and propose solutions to problems and accommodate necessary changes or corrective action, as needed.
Experience with Oracle Financials, Oracle RDBMS, and UNIX shell or comparable scripting language.
Expertise in Setups / Data flows / Interfaces (standard & custom) / Functionality.
Oracle Reports 12g, Oracle Forms 12g, Oracle ADI, Query tools, XML Publisher reports, Oracle PL*SQL, SQL, SQL*Loader.

Required Skills/Experience:
Bachelor of Science in Computer Science or a related degree or relevant experience.
11+ years of solid experience in analysis, design, configuration and implementation on Oracle Financials Modules: Oracle General Ledger, Accounts Payable, Purchasing, Accounts Receivables, eBTax (or Tax apps) with R12 release 12.1.3 or higher
8+ years of experience building custom applications, PL/SQL packages/procedures, UNIX Shell scripting, and interface development.
Leads the identification and definition of key architectures, components and interfaces, design of data model (entity relationships), and data/information flows.
Demonstrates expert knowledge of technical design alternatives and the implementation implications by guiding the development team in overall application technical design activities
Solid understanding of interdependencies between his/her functional areas and other functional areas, both upstream and downstream.
Proven industry experience as an Oracle Financial Developer with a strong understanding of oracle R12 and application platform.
Strong verbal and written communication skills with technical and non-technical audiences.
Proven analytical, time-management, and problem-solving skills.
Desire to work in a fast-paced dynamic environment.
Expert understanding of the architecture of the major functional platform(s) - Oracle Financials, SFTP servers, ETL tools.
Ability to architect solutions and support design/delivery of solutions in a specific business, application, security, infrastructure or enterprise domain
Good understanding of functional & technical flows across the landscape

Desired Skills/Experience:
Experience working as part of a Scrum team practicing Agile development methodologies.
Knowledge of accounting principles and financial cloud applications is a big plus.
Experience in global ERP implementation especially implementations related to North America, EMEA, APAC countries.
Experience using Source Control Management systems

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Infra Engineer-Storage Senior

Job Reference: 20-04770 Type: Open to Indy, Dallas and Portland, PLEASE PUT CANDIDATE PREFERRED LOCATION AT TOP OF RESUME

*** is looking for a Sr. Cloud Storage Engineer who will be responsible for solution delivery and operations of enterprise storage infrastructure at Business Technology organization. The candidate must have a strong background in Storage, Backups, Linux/Windows, Virtualization, DevOps, Automation and associated Public cloud technologies. You will be involved in infrastructure projects that will optimize current services as well as deploy and integrate new technologies for the global IT environment. You will interface daily with our business technology staff, working on both engineering and operational duties to deliver services related to the area of responsibility. You will contribute to the overall success of the Platform Engineering business unit within the IT department by providing recommendations and key insight into the technology path. This position is primarily focused on storage domain artifacts like File, Block, Object and Backup/Restore technologies.

Your Impact - Responsibilities:

Provide ongoing storage administration, maintenance and problem resolution of existing SAN / NAS storage infrastructure and related software.
Configure, provision, and troubleshoot EMC storage portfolio specifically that of VMAX, SRDF, Data Domain, and NetApp FAS/AFF Arrays including E-Series, VMware VSAN and Cisco MDS storage networking.
Setup and configure RAID groups, aggregates, volumes, quotes and qtrees on NetApp Storage Arrays and Storage Groups/LUN Masking/Creation on EMC Arrays.
Manage and configure server backup policies, schedules and enable backup/restore operations and troubleshoot and resolve failed backups (if any)
Perform code upgrades for Netapp FAS/AFF Operating System, Cisco MDS Fabric Switches, VMAX and Data Domain Storage Systems.
Develop self-service storage, backup & recovery capabilities through end-to-end automation.
Enhance and improve routine maintenance and repeatable tasks using automation code and simplify the storage infrastructure deployment/configuration at scale.
Help resolve complex IT issues, operational tickets related to storage and backup technologies.
Provide effective KPIs metrics on real-time and historical data points from both public and private cloud storage technologies and use the data points to provide effective capacity planning and forecasting public and private cloud spends.
Participate in agile infrastructure software development, scrum, kanban and sprint.
Adhere to change and problem management practices and provide timely RCAs for storage related incidents (if any)
Enhance and improve high quality backup, recovery and storage solutions for both public and private cloud platforms.
Enable migration of backup archive to cloud storage provider and sunset legacy tape-based archive solution.
Provide guard rails and best practices for storage standards within our public cloud platforms - AWS S3/EBS/FSx/EFS/Storage Gateway and NetApp Ontap Cloud.
Participate in ongoing projects and technology evaluation related to storage solution and migration, code upgrades, and data protection and management activities.
Design and implement cloud storage gateways and enable cloud based storage as service.
Be familiar with Linux and Windows operations and how it relates to storage running on virtual/physical infrastructure.
Be a subject matter expert for implementing continuous integration and continuous delivery (CI/CD) pipeline for storage infrastructure as code.
Maintain revision control, implement automated test, provisioning and deprovisioning workflows for storage domain for both public and private cloud platforms.
Drive process adoption through documentation, brown bags, tech talks, etc.
Support and train peers in your area of expertise.
Field escalated support requests from groups including Network, and Systems Infrastructure, BTSR, Desktop Support, Techforce, Information Security, Database, Data Warehouse, Application Support, Tech Operations and other.

Required skills and experience:

Bachelors degree (or equivalent experience) in Computer Science, Management Information Systems or related discipline, or equivalent 6+ years of professional work experience.
Hands-on experience in designing, implementing, optimizing, and managing global enterprise scale storage, including Enterprise Scale SAN and NAS, Enterprise Backup solutions, VTL and Replication technologies, software defined storage, including Public Cloud platform and protocols.
Deep expertise in designing and implementing HA/DR Solutions in multi-cloud environments, data protection architectures as well as data security, data at rest and data in transit encryption
Hands-on experience with cloud and on-premise enterprise storage environments (i.e. EMC VMAX/PowerMax, Data domain, SRDF, SnapMirror, NetApp, Veritas Netbackup, VMware, EC2, EBS, FSx, S3, S3 Glacier, S3 Glacier Deep Archive, KMS, EFS, VPC, IAM, CloudWatch, Cloud Trail and Transit Gateway)
Experience with cloud-based software development tools and methodologies (e.g. Git, CI/CD, CodeDeploy, CodePipeline, Jenkin, Build Automation and Testing, etc.)
Experience in administrative languages (i.e. Python, PowerShell, Ruby, GoLang, Bash, etc).
Experience with configuration management tools (i.e. Puppet, Ansible, etc).
Experience with RestAPI and usage of native API programming.
Experience with orchestration technologies (i.e. Terraform, AWS Cloudformation)
Must have experience leading projects that delivered large scale infrastructure improvements.
Experience in RedHat/CentOS/Windows and VMware technologies.
Must have effective oral and written communications skills and the ability to work successfully with others;
Strong analytical/problem-solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required;
Customer service oriented with strong interpersonal and leadership skills;

Desired Skills:

Experience with mission-critical storage management in a large global organization.
Experience with SYMCLI, NAVISECCLI, Cisco DCNM, Connectrix Manager, Data Domain Scheduled Backups using Netbackup
Experience in performance, incident and problem management
Experience in SAN expansion in Cisco fabrics environment.
Background in Information Security;
Familiarity with Active Directory, LDAP, DNS, DHCP, SSH, IPSEC, PKI, SSL, TLS, TACACS+ protocol.
Experience with monitoring tools (Zabbix, Splunk, Grafana, Nagios, etc)
Nice to have - Experience with other cloud providers (i.e. Azure, GCP, etc.).
Two or more industry certifications

About ***:
***, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the Worlds Most Innovative Company according to Forbes, and one of Fortunes 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of *** are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. *** is a team sport, and we play to win. Join us!

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Senior Principal Software Engineer

Job Reference: 20-04708 Type: ACCOUNTABILITIES: Designs, codes, tests, debugs and documents software according to ***s systems quality standards, policies and procedures. Analyzes business needs and creates software solutions. Responsible for preparing design documentation. Prepares test data for unit, string and parallel testing. Evaluates and recommends software and hardware solutions to meet user needs. Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements. Works with business and development teams to clarify requirements to ensure testability. Drafts, revises, and maintains test plans, test cases, and automated test scripts. Executes test procedures according to software requirements specifications Logs defects and makes recommendations to address defects. Retests software corrections to ensure problems are resolved. Documents evolution of testing procedures for future replication. May conduct performance and scalability testing. RESPONSIBILITIES: Plans, conducts and manages assignments generally involving large, high budgets (cross- functional) projects or more than one project. Assists in creating the strategic technical and architectural direction to the programming function. Serves as point of contact between IT and key business users senior leadership in defining IT solution based on business needs. Drives changes in architecture, methodology or programming procedures. Performs estimation efforts on the most complex projects and tracks progress. Obtains detailed specification from business users and development to ascertain specific output information requirements. Prepares detailed plans for managing cross-testing team dependencies. Serves as the testing consultant to leader in the IT organization and functional user groups. Mentors team members on all aspects of testing concepts.

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Project Manager

Job Reference: 20-04673 Type: Activities include coordinating the delivery of multiple projects, developing cost benefit analyses for the program, communicating to an executive committee, creating and reporting program status utilizing a dashboard, allocating resources across the multiple projects, defining project governance policies and managing the financial concerns of the program. Must be able to utilize and effectively communicate technical components of an initiative to applicable parties.

About 4-5 years of technology project management experience.
Must be knowledgeable in: Data management, JIRA, Google Docs, spreadsheets.

Nice to have skills in Hadoop

Extension possible, dependent upon budget and performance

Bill Rate is Flexible for the right person

Remote is considered a possibility for the right person.

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FAQs

Find Out What Having a Job in IT Security Means For Your Career

IT Security, also known as computer security or cyber security, applies to computers, computer networks, and the data stored and transferred using these systems. It involves all the processes and mechanisms by which digital equipment, information, and services are protected from unauthorized access, change, or destruction.

An IT security specialist applies security measures to ensure that data remains confidential and available, whether it’s in transit or at rest.

Think You’re Qualified to Work in IT Security?

If you want to become a cyber-security specialist, you’ll need a bachelor’s degree in either computer programming, computer science, information technology, or computer engineering. Courses in English, statistics, and mathematics will also help add value to your application.

Having a certification credential will increase the number of jobs available to you, and a large number of employers require that you possess one. Courses like CISA (Certified Information System Auditor), CISM (Certified Information Security Management), and CISSP (Certified Information Systems Security Professionals) are tailored to budding IT security specialists.

Cisco and Microsoft even have their own certified course in this field – the CCSP (Cisco Certified Security Professional) and MCSE (Microsoft Certified System Engineer).

The Real Reason You’ll Be Hired: Skills

If you’re looking for IT security jobs, you’ll have to possess knowledge of all the regulatory environments that your employer uses, whether it’s PCI, DSS, or HIPAA. Another important skill to have is risk management, and companies have begun to search for candidates with GIAC Security Essentials Certification, which focuses on aspects like risk assessment, security policy, password management, IDS, and firewalls.

Many firms also require you to have a basic understanding of how businesses work. This way, they know that employees with strong technical backgrounds can actually translate the technology into business needs.

What’s The Minimum Experience Needed?

Most companies require a bachelor’s degree in a computer-related field, but a few employers may be willing to compromise on that front if you possess a decent amount of experience. For a higher post, like an IT security administrator, the required experience is generally anywhere between 2 and 6 years.

Firms in the US prefer candidates who have a mix of both the proper certification and extensive experience.

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An IT security engineer will be required to monitor computer networks for security threats, or unauthorized users, and report on the measures taken to deal with these threats. They develop response procedures to risks, and may also be involved in testing software deployment tools, intrusion detection systems, and firewalls. Some workers are required to research, evaluate, recommend, and implement other security measures as well.

IT security administrators teach those under them about computer security, check for security violations, and install protection software. They are also expected to take action against cyber-attacks and provide evidence to prosecute the individual who caused the breach.

Where This Job Will Take You?

IT security is an industry that’s currently witnessing the highest growth in government and government contractor sectors. The US Bureau of Labour Statistics reports that jobs requiring the expertise of IT security analysts will see an increase in demand by 37%, creating a vacancy of 27,400 jobs between 2012 and 2022. The salary of IT security specialists according to Indeed.com is currently $83,000, with the figures going over $107,000 if you’re a senior network security engineer.