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Software Engineer

Job Reference: 20-04881 Type: HM Open to Direct Contact
Name: Ben Kim
Email: ***

**Please note that *** requires a *** per hour minimum wage forallcontractors.

* Experience with multiple Workday Modules - processes, implementations and design is a must.* Configuration, development, testing and implementation of new projects, enhancements, and interfaces.* Perform full system regression testing for Workday changes and business processes are functioning as expected.* Create and execute end-to-end test plans while providing test results to appropriate resources within each functional area.* Provide support for system improvements, enhancements, and new applications in the Workday system.* Troubleshoot and perform root cause analysis to resolve recurring issues.* Ensures data is secure, accurate and timely through audits, processing, and reporting.* Test workday enhancements, bug fixes, data setup, define test regression and acceptance criteria.* Closely work with the internal workday support team, business users to understand the business requirements including working with 3rd party integrators.

Bachelor's Degree or equivalent - Preferred 3+ years relevant experience - One SFDC certification preferred - Good understanding of a functional area primary technology and platform - Demonstrated ability to execute on features of medium to high complexity within his/her functional area. - Partners with a more senior engineer to deliver complex features. - Written code that others can understand, support, maintain, and expand. - Demonstrated consistent, successful delivery over time. - Considered a good problem solver who can identify root cause within functional domain and collaborate to identify root cause across system boundaries quickly - Aware of interdependencies between his/her functional areas and other functional area, both upstream and downstream. - Solid understanding of a major technology employed in IT development: Java, Force.com, Front-End technologies/CMS (Object Oriented Javascript, CSS), PL/SQL, SOA, Ruby etc, solid understanding of remainder - Aware of and understands trends, technical developments in the broader industry and how those can be applied at SFDC. - Basic understanding of the architecture of the major functional platform(s) within the group or BU - Recognition of when to configure vs. build - Work needs direction and oversight from a more senior member of the team - Partners with a more senior engineer to deliver very complex or foundational features. - Able to use and extend existing code framework to implement new functionality. - Maintains at least one applicable technology certification - Industry Standard ETL Tool (Informatica, Ab Initio, etc)Sql , PL/SQL, DatabaseShell ScriptingLinux/Solaris - basic commands -Understanding of Data models - Solid understanding of a business area and multiple processes within that area. - Able to actively participate in functional process discussions (level 3-4) - Understanding of immediate upstream / downstream impacts from functional decisions - Understanding of underlying data schema, data definitions and relationship to process - Demonstrated understanding of both industry and SFDC-specific policies & practices. Applies them to his/her work effectively. - Track record of delivering on features of medium complexity over a period of time - Track record of meeting sprint commitments - Minimal code rollbacks or post production bugs.A highly experienced professional with a full understanding of area of specialization; Has wide-ranging experiences, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. All software engineers must be well versed in Agile Methodology & have ADM Training.Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.

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Infra Engineer-Storage Senior

Job Reference: 20-04770 Type: Open to Indy, Dallas and Portland, PLEASE PUT CANDIDATE PREFERRED LOCATION AT TOP OF RESUME

*** is looking for a Sr. Cloud Storage Engineer who will be responsible for solution delivery and operations of enterprise storage infrastructure at Business Technology organization. The candidate must have a strong background in Storage, Backups, Linux/Windows, Virtualization, DevOps, Automation and associated Public cloud technologies. You will be involved in infrastructure projects that will optimize current services as well as deploy and integrate new technologies for the global IT environment. You will interface daily with our business technology staff, working on both engineering and operational duties to deliver services related to the area of responsibility. You will contribute to the overall success of the Platform Engineering business unit within the IT department by providing recommendations and key insight into the technology path. This position is primarily focused on storage domain artifacts like File, Block, Object and Backup/Restore technologies.

Your Impact - Responsibilities:

Provide ongoing storage administration, maintenance and problem resolution of existing SAN / NAS storage infrastructure and related software.
Configure, provision, and troubleshoot EMC storage portfolio specifically that of VMAX, SRDF, Data Domain, and NetApp FAS/AFF Arrays including E-Series, VMware VSAN and Cisco MDS storage networking.
Setup and configure RAID groups, aggregates, volumes, quotes and qtrees on NetApp Storage Arrays and Storage Groups/LUN Masking/Creation on EMC Arrays.
Manage and configure server backup policies, schedules and enable backup/restore operations and troubleshoot and resolve failed backups (if any)
Perform code upgrades for Netapp FAS/AFF Operating System, Cisco MDS Fabric Switches, VMAX and Data Domain Storage Systems.
Develop self-service storage, backup & recovery capabilities through end-to-end automation.
Enhance and improve routine maintenance and repeatable tasks using automation code and simplify the storage infrastructure deployment/configuration at scale.
Help resolve complex IT issues, operational tickets related to storage and backup technologies.
Provide effective KPIs metrics on real-time and historical data points from both public and private cloud storage technologies and use the data points to provide effective capacity planning and forecasting public and private cloud spends.
Participate in agile infrastructure software development, scrum, kanban and sprint.
Adhere to change and problem management practices and provide timely RCAs for storage related incidents (if any)
Enhance and improve high quality backup, recovery and storage solutions for both public and private cloud platforms.
Enable migration of backup archive to cloud storage provider and sunset legacy tape-based archive solution.
Provide guard rails and best practices for storage standards within our public cloud platforms - AWS S3/EBS/FSx/EFS/Storage Gateway and NetApp Ontap Cloud.
Participate in ongoing projects and technology evaluation related to storage solution and migration, code upgrades, and data protection and management activities.
Design and implement cloud storage gateways and enable cloud based storage as service.
Be familiar with Linux and Windows operations and how it relates to storage running on virtual/physical infrastructure.
Be a subject matter expert for implementing continuous integration and continuous delivery (CI/CD) pipeline for storage infrastructure as code.
Maintain revision control, implement automated test, provisioning and deprovisioning workflows for storage domain for both public and private cloud platforms.
Drive process adoption through documentation, brown bags, tech talks, etc.
Support and train peers in your area of expertise.
Field escalated support requests from groups including Network, and Systems Infrastructure, BTSR, Desktop Support, Techforce, Information Security, Database, Data Warehouse, Application Support, Tech Operations and other.

Required skills and experience:

Bachelors degree (or equivalent experience) in Computer Science, Management Information Systems or related discipline, or equivalent 6+ years of professional work experience.
Hands-on experience in designing, implementing, optimizing, and managing global enterprise scale storage, including Enterprise Scale SAN and NAS, Enterprise Backup solutions, VTL and Replication technologies, software defined storage, including Public Cloud platform and protocols.
Deep expertise in designing and implementing HA/DR Solutions in multi-cloud environments, data protection architectures as well as data security, data at rest and data in transit encryption
Hands-on experience with cloud and on-premise enterprise storage environments (i.e. EMC VMAX/PowerMax, Data domain, SRDF, SnapMirror, NetApp, Veritas Netbackup, VMware, EC2, EBS, FSx, S3, S3 Glacier, S3 Glacier Deep Archive, KMS, EFS, VPC, IAM, CloudWatch, Cloud Trail and Transit Gateway)
Experience with cloud-based software development tools and methodologies (e.g. Git, CI/CD, CodeDeploy, CodePipeline, Jenkin, Build Automation and Testing, etc.)
Experience in administrative languages (i.e. Python, PowerShell, Ruby, GoLang, Bash, etc).
Experience with configuration management tools (i.e. Puppet, Ansible, etc).
Experience with RestAPI and usage of native API programming.
Experience with orchestration technologies (i.e. Terraform, AWS Cloudformation)
Must have experience leading projects that delivered large scale infrastructure improvements.
Experience in RedHat/CentOS/Windows and VMware technologies.
Must have effective oral and written communications skills and the ability to work successfully with others;
Strong analytical/problem-solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required;
Customer service oriented with strong interpersonal and leadership skills;

Desired Skills:

Experience with mission-critical storage management in a large global organization.
Experience with SYMCLI, NAVISECCLI, Cisco DCNM, Connectrix Manager, Data Domain Scheduled Backups using Netbackup
Experience in performance, incident and problem management
Experience in SAN expansion in Cisco fabrics environment.
Background in Information Security;
Familiarity with Active Directory, LDAP, DNS, DHCP, SSH, IPSEC, PKI, SSL, TLS, TACACS+ protocol.
Experience with monitoring tools (Zabbix, Splunk, Grafana, Nagios, etc)
Nice to have - Experience with other cloud providers (i.e. Azure, GCP, etc.).
Two or more industry certifications

About ***:
***, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the Worlds Most Innovative Company according to Forbes, and one of Fortunes 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of *** are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. *** is a team sport, and we play to win. Join us!

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