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Technical Writer

Job Reference: 20-06651 Type: Manager contact is Vishnu Vardhan Reddy Pati [***]

Description: We're a great team of writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make the ***.com application easier to use. You're a problem solver with excellent people skills who'll write easy-to-understand user interface text, online help, and developer guides; create videos, tutorials, and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product. You'll work with teams that are on-site in Dallas and San Francisco and whose features interest you. You'll use innovative technical communication tools and Agile methodologies to deliver the best work of your career!
----------Responsibilities:
Responsibilities: Source code analysis (preferably force.com and apex programming) and documentation; Basic application testing experience; Create and update documentation for the *** CRM application and Chatter, including mobile applications. Develops, writes, edits, and formats materials such as Standard Operating Procedures, Business Practices, forms, checklists, technical manuals, installation guides, user manuals, and related technical and business process documentation. When creating, updating and enhancing the documentation, adhere to format, content and style guidelines, giving consideration to usability and ensuring accuracy, consistency and quality. Additionally, this position will be required to administer the processing of documents via the established Document Processing Review process. May require communication through a variety of media (e.g., web-based, Gdocs, Quip, etc.).
----------SKILLS: ------
Previous coding and testing experience; Gdocs, MS Office expertise; ------ previous technical writing experience; ------ document version control experience; ------ excellent communication/writing skills; ------ 6-8 years industry experience

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Software Engineer

Job Reference: 20-06628 Type: HM open to direct contact
Name: Robert Birbeck
Email: ***

Hiring a senior Java developer to help us build out Sprint Boot REST services on Heroku that integrate with ***.

Required experience/skills:
Java
Heroku
Kafka
Spring
JUnit
REST
Postgres
Scrum/Agile

**Please note that *** requires a *** per hour minimum wage forallcontractors. Bachelor's Degree or equivalent - Preferred 11+ years relevant experience - Multiple SFDC and/or industry certifications - In-depth understanding of a complex functional area or technology platform (e.g., can implement anything in the data warehouse, can implementation on core components & frameworks, can implement any complex project within BU or x-BU.) - Demonstrated ability to implement major foundational or non-foundational technical changes. - Demonstrated ability to lead or make any technical or architecture decision or change for any complex project within BU or x-BU - Writes code that others can understand, support, maintain, and expand.- Demonstrated consistent, successful delivery over time. - Considered a consummate problem solver who can identify root cause within functional domain and collaborate to identify root cause across system boundaries quickly - Demonstrated ability to think and solve problems strategically and in a way that can support the function over time - Solid understanding of interdependencies between his/her functional areas and other functional area, both upstream and downstream. - Expert in a major technology employed in IT development: Java, Force.com, PL/SQL, SOA, Ruby etc, solid understanding of remainder - Considered an expert by team members at the SMTS level - Aware of and understands trends, technical developments in the broader industry and demonstrates application of them. - Referencable understanding of the architecture of the major functional platform(s) within the group or BU - Works with peers and more senior engineers to implement broad architectural changes affecting multiple functional areas. - Identifies opportunities to configure instead of build - Work needs minimal oversight - Industry Standard ETL Tool (Informatica, Ab Initio, etc)SQL, PL/SQL, Database and Appliances, Shell ScriptingLinux/Solaris, Business Analysis Skills, Data Modeling, Reporting and Analytical Tools - Has participated in work to define/tune policies and best practices at SFDC. E.g., standards in the IT VAT List, "How to" documents delivered to peers, demonstration and influence about adopting test driven development, implementation of a continuous integration framework, tuning of DoD requirements, ADM, consistent code reviews, participate in design reviews, code coverage vs functional coverage, branching & release management strategies, continuous integration, etc.- In-depth understanding of industry best practices as well as policies and best practices at SFDC. - Champions the best practices and policies, and influences engineers and teams to apply them in their daily work. - Mentors junior engineers on best practices & policies. - Track record of delivering successfully on features of high complexity over a period of time - Track record of meeting sprint commitments - Minimal code rollbacks or post production bugs - Leads and champions longer term planning.As an expert in the field, uses professional concepts in developing resolution to critical issues and broad design matters. May be seen as a mentor or SME in their area.Works on issues that impact department success or address future concepts, products or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization.

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Software Engineer

Job Reference: 20-06532 Type: Manager is open to direct contact: Vishnu Vardhan Reddy Pati [***]

**Please note that *** requires a *** per hour minimum wage forallcontractors.

Bachelor's Degree or equivalent - Preferred 3+ years relevant experience - Two SFDC certifications - Good understanding of a functional area primary technology and platform - Demonstrated ability to execute on features of medium to high complexity within his/her functional area. - Partners with a more senior engineer to deliver complex features. - Written code that others can understand, support, maintain, and expand. - Demonstrated consistent, successful delivery over time. - Considered a good problem solver who can identify root cause within functional domain and collaborate to identify root cause across system boundaries quickly - Aware of interdependencies between his/her functional areas and other functional area, both upstream and downstream. - Solid understanding of a major technology employed in IT development: Java, Force.com, Front-End technologies/CMS (Object Oriented Javascript, CSS), PL/SQL, SOA, Ruby etc, solid understanding of remainder - Aware of and understands trends, technical developments in the broader industry and how those can be applied at SFDC. - Basic understanding of the architecture of the major functional platform(s) within the group or BU - Recognition of when to configure vs. build - Work needs direction and oversight from a more senior member of the team - Partners with a more senior engineer to deliver very complex or foundational features. - Able to use and extend existing code framework to implement new functionality. - Maintains at least one applicable technology certification - Industry Standard ETL Tool (Informatica, Ab Initio, etc)Sql , PL/SQL, DatabaseShell ScriptingLinux/Solaris - basic commands -Understanding of Data models - Solid understanding of a business area and multiple processes within that area. - Able to actively participate in functional process discussions (level 3-4) - Understanding of immediate upstream / downstream impacts from functional decisions - Understanding of underlying data schema, data definitions and relationship to process - Demonstrated understanding of both industry and SFDC-specific policies & practices. Applies them to his/her work effectively. - Track record of delivering on features of medium complexity over a period of time - Track record of meeting sprint commitments - Minimal code rollbacks or post production bugs.A highly experienced professional with a full understanding of area of specialization; Has wide-ranging experiences, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. All software engineers must be well versed in Agile Methodology & have ADM Training.Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.

**Must have solid experience on force.com platform, understand governor limitations and follow best practices in writing triggers and apex code.
**Mulesoft Integration experience is a plus.

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