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Designer 3

Job Reference: 20-06718 Type: Job Description: Possibility of extension based on project. Initial duration = 3 months

Industrial Designer

Job Description
*** mobile is looking for a competent and creative Industrial designer with strong collaborative skills working with cross-functional teams. We need designers who consider business objectives, user needs, and experience principles, to understand and influence design decisions. We love people with a deep understanding of mobile product design, who arent afraid to get their hands dirty with experience prototyping, design and iteration with cross-functional teams and users. Above all, we value experienced, self-aware and self-directed individuals, capable of being amazing team players, across design, engineering, and research.

Responsibilities
The Global UX Studio is focused on using behavioral insights to inform how to develop new opportunities for products and improve engagement on existing product lines. We are looking for self-starters who can contribute as part of small focused teams to uncover better approaches to deliver on unmet needs.
You will be an individual contributor working on product design and feature initiatives across initial interface concepts and existing product lines. You will also be required to support form factor definition and verification, coordination with UX and to provide alternate ergonomic and physical UX proposals, designs, form factor validations and physical prototypes.
You will be responsible for:

Review existing and competitive products to uncover and evaluate best practices and Client opportunities for design and development to improve customer experience.
Integrate usability studies, research and market analysis into future product designs that build internal and external consensus for proposed design direction enhancing user satisfaction.
Identify new user experience opportunities and Jobs-to-be-done and develop engaging designs including fit, finish, feel and form for consumer products.
Created detailed CAD and models to evaluate and iterate concepts across touch, visual, haptic, gesture and voice interactions.
Evaluate existing competitive products and current product lines to uncover improvements in form and mental models.

Necessary Skills and Requirements:

A portfolio demonstrating process, user-centric design thinking, and execution, across multiple experience platforms is required and consumer digital products.
3 5 years of industry experience in design and development of interface of mobile phone apps, services or equivalent mobile media device is required.
Bachelors Degree or higher in Industrial Design, Product Design or closely related field.
Experienced in preparing professional presentation materials.
Competent working knowledge of utilizing CAD software (Rhino + Keyshot).
Working knowledge and skills in Usability Engineering.
Must demonstrate creative innovative approach to design.
Strong time management skills with ability to meet tight deadlines and manage multiple projects at the same time.
Comfortable working with cross-functional teams in a remote setting.
Effective verbal and written communication skills.

Please submit candidates w/ the following must-haves:

- A portfolio demonstrating process, user-centric design thinking, and execution, across multiple experience platforms is required
- 3 - 5 years of industry experience in design and development of personal consumer electronics products is required.
- Strong problem-solver, able to identify design challenges and eagerly come up w/ resolutions
- Working knowledge of design, manufacture and testing across mechanical or electrical engineering is a strong bonus.
- Excellent communication skills, pro-active, a self-starter
- Excellent w/ design tools, prototyping tools, manufacturing processes, model making.
- Research experience - Usability testing


Will be working on projects around wearables and wearables technology!

Seeking individuals that can work cross-functionally to identify solutions, and come up w/ ideation on prototyping understanding design and design constraints in relation to physical form;

Experience w/ physical, mobile, consumer products; has experience working w/ digital design/product teams.

Looking for in Portfolio: quality of thought & design in coming up w/ new and differentiated products. Looking for brand new ideas & implementations; or improvements on existing implementations. (Not looking for iteration and refinement on existing products). Looking for great understanding of how to bring product to market w/ blue sky (open ended) approaches on emerging products; w/ focus on commercial products & B2C mobile products, w/ physical & digital implementation.

Not looking for application developers or designers that were part of larger product. Looking for conceptual understanding of blank-slate product development new product innovation!

Interview: video interviews (multiple rounds)
Comments for Suppliers:

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UX/UI Designer 3

Job Reference: 20-06717 Type: Job Description: Possibility of extension based on project (will be month-to-month basis). Initial duration = 6 weeks

Haptic/Sound Product Designer

Job Description
*** mobile is looking for a competent and creative designer with strong consumer product design competency. We need designers who consider business objectives, user needs, and experience principles, to understand and influence design decisions. We love people with a deep understanding of consumer electronics and interface design, who arent afraid to get their hands dirty with experience prototyping, development and iterations. Above all, we value experienced, self-aware and self-directed individuals, capable of being amazing team players, across design, engineering, and production.

Responsibilities
The Global UX Studio is focused on using behavioral insights to inform how to develop new opportunities for products and improve engagement on existing product lines. We are looking for self-starters who can contribute as part of small focused teams to uncover better approaches to deliver on unmet needs.

You will be an individual contributor working on product design and feature initiatives across initial interface concepts and existing product lines. You will also be required to develop and validate new affordances, feedback mechanics and signifiers that inform and communicate between users and our products. :

Your job will be to conceive, design, prototype, and test unique haptically mediated interactions.
Review existing and competitive Interfaces to uncover and evaluate best practices and Client opportunities for design and development to improve customer experience through sound and haptic feedback.
Integrate understanding of digital product design principles, core identities and analysis into core OS feature enhancements to build consensus for proposed design direction enhancing user satisfaction.
Ideate, design and iterate new interface designs, guidelines and assets across both sound and haptic engines to prototype, test and exemplify approaches that improve user interface with physical mobile products.
Evaluate existing competitive products and current product lines to uncover improvements in interface design, feedback mechanics, interaction and engagement.

Necessary Skills and Requirements

A portfolio demonstrating process, user-centric design thinking, and execution, across experience platforms using sound and haptic feedback in support of visual or physical interface is required.
3 5 years of industry experience in design and development of interface of applications, digital/physical products, services or equivalent is required.
Bachelors Degree or higher in Human factors, Human computer interactions, design, acoustics, audio engineering, mechanical engineering, physics or electrical engineering.
Proven experience in the areas of Haptic design, audio design and physical/digital product.
Experience with audio test systems (SoundCheck, B&K vibration).
Familiar with MATLAB, ProE/Creo and COMSOL software packages or other finite element analysis package
Proficient knowledge of sound design creation tools (Pro Tools, Nuendo, Reaper, Izotope, Waves, Native Instruments, etc.) & techniques
Experienced in preparing professional presentation materials.
Understanding of Sounds and Haptic UI related software architecture.
Working knowledge and skills in Digital Product Design at the Interface level.
Strong time management skills with ability to meet tight deadlines and manage multiple projects at the same time.
Effective verbal and written communication skills.
Comfortable working with cross-functional teams in a remote setting.
Knowledge of programming or scripting languages (C, C+, Java, Python, etc.) is a bonus


Please submit candidates w/ the following must-haves:

- A portfolio demonstrating process, user-centric design thinking, and execution, across multiple experience platforms is required
- 3 - 5 years of industry experience in design and development of interface of mobile phone apps, services or equivalent mobile media device is required.
- Strong problem-solver, able to identify design challenges and eagerly come up w/ resolutions
- Excellent communication skills, pro-active, a self-starter


Seeking candidates who can take existing product experience around how people use watches, phones, and earbuds to incorporate those feedback experiences for product design (through sound/haptic feedback); working to tune, prototype, and validate products on a sound perspective!

Must be able to work cross-functionally w/ team to take feedback experiences/mechanisms, to validate new affordances, feedback mechanics and signifiers that inform and communicate between users and our products.

Looking for in Portfolio: Demonstration of creating unique & feedback mechanisms what is valuable and useful for different people? Demonstrate how the feedback mechanisms correlate w/ broader cultural sense.

Need experience w/ Sound design tools & audio test systems!

Interview: video interviews (multiple rounds)
Comments for Suppliers:

Apply

Electrical Engineer Senior

Job Reference: 20-06364 Type: Notes: EMC Division of *** (Enterprise Mobile Computing) is looking for a Electrical Engineer-Senior with 5-10 years experience. 6-9 months (possibly extendable into later stages of this project, or other projects).

Candidate Must Haves:
Local to Holtsville, NY Zebra facility for duration of project (lab work is involved)
Good hands-on hardware skills (interfacing power and standard USB and other IO systems between existing robot and tablet).

Interview Process-Phone Interview initially.

Rate: Up to *** per hour


Job Title: Electrical Engineer Senior

Position Specific Duties and Responsibilities:
Experience with hardware design experience, who can work mostly self-managed and within a cross-functional team (SW, Mechanical, ID, etc) in order to integrate one of Zebras existing tablet products into an automated indoor aisle-driving inventory robot.
Will need to link tablets IO into robots IO, providing any logic level shifting or voltage regulation for tablet charging (from robot to tablet).
May also need to relocate the robots RF/WiFi antenna to a different location in order to support mechanical and ID changes to the robot plastics and attachments.

Required Education
Bachelor of Science in Electrical Engineering and/or (preference Master of Science in Electrical Engineering.)

Apply

Incident Manager

Job Reference: 19-13632 Type: Duration:0-6 month(s)

Description/Comment:The Incident Management team's mission is to ensure timely resolution of all ***'s incidents by owning, developing and enhancing the global Incident Management process, driving Major Incidents to resolution and providing a standardized, repeatable mechanism to achieve resolution of all incidents affecting ***'s products, services, and revenue.

We are in a 24X7 work environment looking for highly motivated individuals to drive the resolution of any service-impacting incident within the Global *** Infrastructure. This position requires an aggressive task-oriented individual who can multitask on problems of varying difficulty, priority and sensitivity in order to keep each of our brands users seeing limited impact during faults. If you are an individual who thrives on technology and enjoys tackling unforeseeable challenges in a fast-paced environment, we want to hear from you!

Responsibilities
Coordinating and driving technical incident resolution, working closely alongside operations, service engineering, and development teams
Understanding complex technical problems and effectively communicating business impacting issues and triage status to executive leadership and stakeholder groups
Defining and maturing incident management processes, best practices, and the function itself
Identifying and documenting process breakdowns that exacerbated or caused the impact
Responsible for performing Incident Management functions as prescribed by the Incident Management Team within the standard operating practices and processes of ITIL service operation framework
Partner with internal/external teams on operational issues
Dispatching on-call engineers, facilitating communication and driving resolution to events via standard operating procedures
Maintaining service level agreements, tracking escalations, and managing key performance indicators
Working effectively with peers through team participation and cohesiveness to create a positive environment within the team
Performing quality assurance activities to help ensure accuracy in peers work
Identify and develop solutions to problems within our tools, processes and partnerships
Execution and coordination of complex project assignments which may have direct impact on our team and/or partnerships

Required Qualifications
The ideal candidate will have application and network troubleshooting skills, IT service management skills, excellent written and verbal communication capabilities and the ability to multitask in order to facilitate the resolution of multiple incidents at any given time with the vision to automate in order to better scale and streamline process.
A bachelor's degree in a computer-related field or equivalent knowledge and experience in role
Ability to break down complex incidents into smaller actionable components and develop a roadmap to incident equivalent
Experience working as an Incident Manager
Strong verbal and written communication skills for documenting and communicating incidents in real-time
Ability to clearly communicate and translate business impacting issues to executive leadership
Strong organizational skills with the ability to multitask in order to handle concurrent business demands in a real-time environment
Understanding of the network environment
Requires successful completion of level 2 security clearance

Preferred Qualifications
2-3 years experience working in an organization that has implemented ITIL standards
2-3 years experience working on an incident management team
1-2 years experience working in a Technical Call Center, NOC, or equivalent environment
Knowledge of ITIL Service Lifecycle phases, framework, and best practices
Knowledge of LAMP, DNS, NFS, TCP/IP, BGP, and other Internet protocols
Knowledge of basic Unix diagnostic tools and commands
Knowledge of Data Center Facilities and IT Services equipment
Certifications, e.g., RHCT, ITIL, CCNA, PMP or equivalents are a plus

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