Ad Operations Specialist
Job Reference: 20-05010
Product and Service Operation's (PSO) mission is to build a service engine that solves todays customer problems and prevents tomorrows.
PSO teams are an operations driven organization, involved throughout the lifecycle of product development and service delivery to ensure that our customers have a seamless experience on our platform. This team is passionate about fostering the growth of communities, businesses and advertisers on *** by ensuring they have the tools needed to succeed.
This position will partner with internal PSO New Products team members, providing operational execution support to help project manage test campaigns (alpha/beta) for ***s managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end testing process.
The ideal candidate will have a strong background in *** advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate about ***, analytically minded, a great communicator, and able to partner with other XFN teams.
Own testing operational execution in coordination with internal teams support workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects
Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
Triage incoming requests, utilizing technology, superior customer service and judgement - Responding within a timely manner and working 1:1 in real time
Gather learnings and insights for: 1) internal teams to help *** further develop and evolve our products, and 2) our advertising partners to help them achieve their marketing objectives
Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
Identify tool and process efficiency gains with analytical perspective
2+ years experience directly managing *** paid advertising campaigns and thorough understanding of major success metrics
2+ years experience managing client - facing communication concerning *** Ads Manager/ campaign set-up per internal direction
Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
Experience in working on research studies (A/B tests, surveys, interviews)
Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
Proven ability to manage multiple projects and work in a high-performance team environment
Previous tech experience a plus
Business Analyst 1
Job Reference: 20-05005
Type: Job Description: Max bill rate: ***/hr
Possibility of extension beyond initial assignment duration.
Please submit candidates w/ the following must-haves:
- Superb communication & collaborative skills - ability to work across various parts of the organization and be pro-active.
- Advanced Excel skills (pivot tables, V-lookup, formulas, etc.; Macros is a huge plus)
- SAP experience; fast-learner that can quickly learn ***'s internal systems.
Looking for candidates with at least 3-5 years of experience (ideal). Please do NOT submit candidates w/ over 7 years of experience.
Interview process: 1) phone, 2) video
Organization: ME (Mobile Experience)/IoT - Biz Ops & Finance planning
If you have ambitions to be a part of a Best in Class organization, *** is the place to be. From planning to execution, we handle the day to day sales for all of our partners. Being well rounded is critical on this team as you will work with Product leaders, Vendor partners, Supply Chain, Customers and Sales teams. The dynamic culture at *** offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, *** is the place to be.
In this role, you will be responsible for understanding the financial operations and processes for *** Electronic Americas business units. You will provide assistance with financial reporting and analysis. You will participate in process evaluation, ad hoc reporting, and various financial duties. You will build & maintain various intelligence databases, and produce regular reports regarding key developments in Mobile Accessary and Watch industry. In this role you are an individual contributor that works under limited supervision and considered a seasoned and experienced professional with adequate understanding of own job area.
Essential Duties & Responsibilities:
Responsible for building and maintaining sales and forecast database
Responsible for building weekly reports using the database
Able to lead weekly conference calls with customers
Responsible for financial process systems and reconcile any differences
Applies advanced Microsoft skills; primarily in Excel and Powerpoint
Performs work within company and regulatory guidelines
Strong database management- need to be very attentive to details
Prior experience in research analysis and/or business analysis is preferred
Prior experience in finance and/or supply chain management is preferred
Advance excel skills- VBA coding for macro is a plus
knowledgeable in basic finance processes
Fluency English, written and speaking is required
Develop and maintain excellent working relationships with all assigned levels with the customer and within and outside the company. Plan, organize, and prioritize multiple complex assignments and projects. Read and interpret detailed and complex customer requirements. Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels, especially in the sales and marketing, logistical, or financial areas of clients, prospects, and SEA. Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames. Demonstrated excellence in time management skills and follow up to ensure meeting on time deliverables. The ability to accept tasks and problems/situations that differ and require creativity to search for solutions among learned consequences. Only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance of successful experiences of others. Interact with all levels within the organization and has frequent external contacts. The position will require a blend of analytical skills, strategic thinking, and organizational influence. Key success factors in this role include strong project management skills, attention to detail, statistics/finance acumen, enthusiasm, a self-starter attitude, practicality, agility, collaboration and communication.
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Job Reference: 20-04978
Type: DIRECT SUPPLIER CONTACT WITH MANAGER IS NOT PERMITTED
Position: Manager, Marketing M&A Programs
Location: San Francisco, CA
About This Role
We are looking for true all-stars with a passion for Marketing join our best-in-class Marketing M&A team.
The ideal candidate has demonstrated experience managing large-scale marketing programs and thrives in a fast-paced, ever-evolving environment.
In this role you will support M&A (Mergers and Acquisitions) for Marketing in driving strategic programs focused on fueling acquired company revenue growth. You will work with Sr. Manager Marketing M&A to manage program deliverables, tasks and activities to ensure we stay on track and organized. You have excellent communication skills, high energy and willingness to pitch in with various tasks to ensure the programs are successful and targets are achieved.
Enjoys working on strategic marketing programs that drive business impact.
Loves to be challenged and flourishes in a highly demanding environment.
Comfortable bending between the tactical and strategic.
Top notch executive presence and communications superstar.
Thrives in a culture of ownership, delivery, and innovation.
Demonstrates excellent judgment and problem solving capabilities.
Drive the project plan across *** and our Acquisition teams.
Innovate on new ideas, recommend new processes, and positively contribute to further optimizing Marketing M&A programs
Own weekly progress reports of project status, highlighting gaps and achievements
Create presentations and write stakeholder communication, distilling complex topics and ideas in an easy-to-digest manner
Be the voice of our acquisition marketing team when collaborating with internal stakeholders
Coordinate and align efforts across different teams and adjust to changes in direction as needed.
7+ years of experience in program, project or product management roles in high-growth organizations
Experience working in Marketing departments at a global organization
Analytical with the ability to solve multi-faceted business problems
Comfortable presenting complex topics and ideas to senior leadership
Outstanding interpersonal and relationship building skills
Excellent at oral and written communications
High attention to detail and can manage multiple priorities simultaneously
Works well under pressure and in an ambiguous environment
Familiarity working in *** CRM
MASTER Interaction Designer
Job Reference: 20-04889
Type: Job Description: Cross is looking for a senior-level UX/product designer to help our growing user experience team design best-in-class digital experiences. Youll work with various stakeholders across the organization to take ideas from initial concepts through delivery with simple, enjoyable experiences for our members, providers, brokers and employer audiences.
Create designs that provide best-in-class user experiences and evangelize user-centered design principles
Understand data and analytics and turn them into design strategies to be implemented by our developers to drive ongoing web design/improvement
Work closely with eBusiness Portals, Marketing, and BU partners to design high quality digital interactions that drive user adoption rates for self-service features, retain members, increase revenue from online applications, and precisely communicate product features and benefits
Rapidly develop user flows, wireframes, visual mock-ups, detailed high-fidelity schematics, final design assets and functional specifications
Define the user experience of new features and play a key role in helping define corresponding feature requirements
Effectively and convincingly prepare design recommendations driven from competitive research, industry best practices, user research, and web analytics
Take a holistic approach to interaction design across all channels, taking advantage of opportunities to apply similar workflows and components in multiple places
Understand various web technologies and have the ability to clearly storyboard ideas
May instruct, guide and oversee work of lower-level professionals
Above all, have outstanding communication and storytelling skills
Have ability to serve as a change agent and influence behavior across departmental lines and at multiple levels
Have ability to strongly influence cross-functional teams to elicit department/partner alignment to strategic objectives
Work independently and is looked to by others for extensive subject matter expertise, direction, and resolution of complex problems
Have expert knowledge of workflow analysis, static and dynamic prototyping
Have strong knowledge of graphic fundamentals, web layout, typography and experience with front-end UI design
Have a strong command of web standards, cross-browser compatibility, accessibility and various web-related optimization techniques
Possess creativity and ingenuity needed to design interfaces that balance user needs with business/legal requirements
Have ability to manage multiple tasks in various stages of completion, across various projects
Have ability to conduct heuristic reviews of website and constituent interactions
Have ability to thrive in a fast-paced, high throughput environment, often with aggressive timelines
Have strong business analysis skills
Native mobile app experience
Experience with building or assisting in the creation of Design System (InVision DSM or similar) is a HUGE PLUS
The ideal candidate also has experience with health care, financial or other transactional business process design. Assignments are very broad in nature and can of high complexity.
A bachelors degree in design or a related field is desired.
8+ years of relevant experience are required.
*** is an Equal Opportunity Employer.
Job Reference: 20-04833
Type: The *** Marketing Tech team is looking for a strong full stack engineer with a passion for providing innovative and scalable solutions for business applications. The team works on personalized communications across multiple channels to bring buyers and sellers together in the *** marketplace, ultimately making *** the place where the world shops first. Primarily, the work is on redesigning emails and other notifications against latest brand guidelines and optimizing content for both desktop and mobile views. The candidate will:
Participate in design discussions, code reviews and project related team meetings.
Work with other engineers, Architecture, Product Management, and Operations teams to develop innovative solutions that meet business needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules and adherence to development principles and quality goals.
Develop technical & domain expertise and apply to solving product challenges.
4-5 years of hands-on product development experience in the software industry after BSCS or MSCS or other relevant engineering discipline.
Strong background/foundation in HTML, email templates and some front end design.
Extensive programming experience in server side Java/J2EE.
Experience in Database driven application development (Oracle, NoSQL Mongo, Cassandra, Couchbase), SQL and schema design.
Experience in web front end UI development such as JSPs in J2EE environments.
Experience in building a live e-commerce product that has scaled to large number of users is a plus.
Knowledge of Windows and UNIX development environment and associated tools like source code management, bug tracking etc.
Good written and verbal communication skills.
Strong attention to detail, debugging, and problem solving skills.
Great to Have:
Experience with email marketing campaign designs.
Consumer Product development
Experience on an Agile team
Field & Channel Marketing Specialist
Job Reference: 20-04802
Type: Marketing execution. Assist Field and Channel Marketing Managers with tactical implementation of quarterly marketing plans; the plans will include key segments, as well as focus partners in support of sales targets. Drive ongoing partner engagement to ultimately increase preference for ***. This will include but is not limited to: invitation creation, creating SFDC codes, ordering promotional items, shipping, setting up and hosting webinars, etc.
Partner with key stakeholders including Channel Sales, Global Channel Marketing, Corporate Marketing, Finance & Speedboat Leads. Assists with alignment between key stakeholders and acts as marketing liasion.
Ability to effectively and efficiently communicate to a diverse audience of stakeholders. Good written and verbal communication skills. Create templates and push out communications as needed for both internal audiences and partners.
Skilled at adapting to changing environments and business requirements. Proven "team player" who works well with others, is a trusted resource and respected member of the marketing organization.
Effective communication skills- both written & verbal
Ability to work in high pace environment
Enjoys tactical execution & developing processes for internal teams
Product Marketing Manager Ads Product Content
Job Reference: 20-04711
Type: As the *** Ads team, our mission is to connect online marketplace sellers to buyers through rich targeting at scale, innovative ad experiences, and data science that serves both shoppers and sellers across all devices. We have begun to build out advertising products and solutions that will enable all sellers from large merchants and brand manufacturers to mom-and-pops to redefine how they promote
and sell goods more effectively on ***. Our self-service ad tools allow sellers to grow scalable businesses no matter which stage they are in. As a member of the Global Ads Product Strategy team, you will:
1. Help bring the Voice of the Seller into product decisions through qualitative interviews and quantitative studies
2. Represent the Voice of the Product, from internal product briefs and global messaging to assisting with in-market messaging
3. Work with many cross-functional partners, including Product Managers, Product Developers,Sales, Marketing, and Legal
Product Marketing Manager Ads Product Content
Job Description *** is looking for a skilled Product Marketing Manager to join our Global Ads Product Strategy team. You will be helping to create a cohesive narrative and a unified voice for all Ads products across multiple touch points and platforms. In collaboration with multiple cross-functional stakeholders, you will create useful and easy-to-understand content that helps our sellers get the most out of our Ads products, tailoring tone to different experiences. This is a unique opportunity to use your content strategy and product marketing skills to help take ***s self-serve advertising offerings to the next level. The end-to-end solutions you create will be visible across
***s global sites and will help our sellers understand how they can leverage our innovative products to grow their business. The insights you gather will be shared with key stakeholders within Ads and other *** teams so that *** can deliver the right solutions to its customers.
This role is for you if you are: a strong, clear product marketer with excellent grammar and attention to detail, who has an interest in digital technology and product development (bonus if you are interested or experienced in online advertising).
You can write in a simple, straightforward and engaging way, keeping the end user in mind. You value consistency and know how to maintain and follow voice, tone and style
The ability to articulate complex solutions clearly and concisely to various stakeholders is also critical to success in this role.
Lead, plan, write, edit, and iterate content for our self-service advertising products, including interface content, FAQs, training guides, 1-sheeters, user tips & tricks, etc
Collaborate with market research, product marketing, sales, UX design, product management and engineering to make sure that your content accurately reflects overall strategy and serves a global content audience
Quickly understand complex product development concepts and be able to communicate these clearly and succinctly to global partners
Create written content that is clear, informative and engaging that adheres to ***s company voice, style and tone guidelines
Evaluate content for quality assurance, working with cross-functional stakeholders as needed to update/revise content before releasing to customers
Partner with market research and sales to determine customer needs to recommend appropriate content, updates and establish future best practices
Create and maintain internal training materials for core Ads products and update as required
Ask questions and seek to understand both customer and company rationale in everything we do
Who You Are
Native English speaker who is a strong, clear writer with excellent grammar
Self-starter who can manage multiple projects in a fast-paced environment, remain focused, and still
hit deadlines amidst frequently changing requirements
Comfort asking questions and tracking down answers
Strong attention to detail
Strong sense of initiative and follow-through with a proactive and open-minded attitude to resolving problems and delivering results
Ability/willingness to learn complex, sometimes technical, concepts quickly
Ability to translate complex concepts into simple and intuitive communications and guides
Experience in Advertising, B2B, B2C or E-Commerce context is preferred
Experience working independently in a cross-functional team, including geographically dispersed partners
Project Specialist - Mid Level
Job Reference: 20-04681
Type: Duration:5-7 month(s)
Description/Comment:TITLE: Research Coordinator
HOURS: Part-time (20-23 hrs/week)
EXPECTED DURATION: 6 Months
MAX BR: ***/hr - Lower than ***/hr is preferred
We are looking for candidates with customer service and/or event coordination experience for the part-time position of Research Coordinator. Research Coordinators will be responsible for recruiting and scheduling research participants and facilitating each research data collection session. A successful candidate will have excellent communication and time management skills.
Responsibilities & Duties:
Recruits, instructs, and coordinates research subjects and volunteers
Manages and consolidates recruitment schedules
Ensures research sessions are facilitated effectively
Collects/verifies data on participants, informs participants about the study and tasks at hand, and monitors the research data collection sessions
Answers phone calls & emails to respond to participant inquires
Ownership of session confirmation communication
Performs safety checks
Adheres to defined processes
2+ years of experience in customer service, marketing and/or event management
Ability to communicate clearly
Time management skills
Proven ability to network & leverage online communities and networks
An interest in research, marketing, program management and/or event planning a strong plus
Specialist, Analytics, Marketing Solutions
Job Reference: 20-04485
Type: Job Title: Internet Marketing Analyst, Strategic Campaigns
We are seeking a new Internet Marketing Analyst to own day-to-day aspects of Search Engine Marketing. Responsibilities include managing operations, reporting, budgeting, and optimization of ***s Paid Search campaigns to meet performance marketing goals and align to regional objectives. Paid Search is part of ***s broader Performance Marketing organization and serves as one of the key growth drivers of the business. ***s unmatched inventory is unique among online retailers, and with huge scale comes massive marketing investments to connect sellers and buyers, drive sales and contribute to growth. Our mission is to 1) develop operating efficiencies through continuous testing and scale, 2) mature best practices across markets, and 3) strategically invest in platforms and tools to improve operations. This is a fantastic opportunity for an individual who is detail-oriented, methodical, takes ownership, can balance priorities, synthesize metrics and enjoys collaborating with others.
Manage regional paid search portfolios
Analyze campaign performance, monitor performance trends, spot outliers, communicate results on a weekly basis
Structure tests & monitor results
Test ideation to identify growth or efficiency opportunities
Maintain day-to-day relationships with major paid search partners
Staying up to date on industry trends
Collaborate with *** counterparts to leverage expertise, inform platform and engineering development, share best practices
Top 3 Skills
Mid-level Excel analysis skills -- Pivot Table design, chart design, basic formula understanding
Data driven decision making mindset -- Analysis for marketing campaigns and ROI optimization
Marketing experience-former work supporting a marketing team, preferably eCommerce
Bachelors degree in business, finance, marketing or related field preferred
1-2 years search marketing experience (paid search preferred)
General knowledge of Search Engine Marketing
Curious in nature and like to dig into data to identify insights
Works well independently while maintaining collaborative relationships with team
Strong Microsoft Excel (pivots, formulas, charts)
Strong oral and written communication skills
Detail oriented and takes initiatives
Strong project management skills with ability to manage multiple projects simultaneously
Working SQL knowledge, a plus
AdWords experience a plus
Stakeholder management background is important.
Job Reference: 20-04293
Type: Job Description: Position Summary:
Sr. Manager, National Retail Sales - Client's will be responsible for sales (major account sales, distribution, product sell-through) to maximize *** market position, product penetration, and profitability within Client's partner channel for retail sales. The role directs the use of all *** resources, economic and personnel, to achieve the assigned sales goals and business objectives. Develops and directs the implementation of one or more major account plans. Manages the major account plan implementation nationally through coordination with other division sales managers in a matrix structure. Develops account strategies and positioning activities for all accounts. Responsible for acquiring and managing customer contracts, product commitments, and purchase orders, promotions, promotional spend, device launches, sales reporting and weekly calls with internal and external customers. Directs all sell-through programs nationally as implemented by other *** sales personnel in other division territories. The most critical performance measurements and the incentive compensation for this position are based on sales within assigned major account(s), sell-through volume within assigned division, and the management of sales expenses and marketing development funds/budgets (MDF/SD) within the assigned division.
Common Essential Duties And Responsibilities
Drive national retail strategy, in partnership with SEAs National Retail team for Client's account.
Achieve quarterly sales targets for national retail channels (both volume and revenue)
o In doing so, develop and implement high-impact, channel programs and promotions
Build strong working relationships with Client'ss Indirect Team at the carrier as well as Client'ss key distributor partners (i.e. Ingram Micro, Ice Mobility, Reliance).
Provide strategic direction to field sales organization and local market teams to ensure national retail alignment at a local level.
Partner closely with key internal stakeholders -- i.e. Marketing, Product, Business Planning, Finance
Develops and manages marketing strategies and plans with national account managers to improve competitive advantage within the assigned division.
Ensures profitability of sales and marketing activities within assigned division.
Identifies and develops proactive plans to correct marketing issues within the division.
Ensures adequate training for customers in product features, functionality, and user applications to promote *** over competitor products.
Initiates and manages proactive strategies to take advantage of sales opportunities.
Directs marketing initiatives through special events and manages MDF/SD funds/budgets to promote sell-through.
Provides excellent customer service and develops and maintains positive customer sales relationships through sales calls, customer visits, and overseeing customer product deliveries.
Makes regular sales calls to key customers regional and national accounts within assigned territory.
Takes proactive initiative to improve customer sales performance.
Participates as a member of the key product launch committees that affect assigned major account(s) to ensure effective launch of new products nationally.
Develops strategies and new product roll-out plans, deliveries, and inventory of assigned headquarter national account(s) and for all carriers/channels within the assigned division.
Identifies and draws attention to critical *** market issues and business development opportunities.
Plans launch strategies for assigned division in conjunction with national initiatives.
Identifies new sales opportunities/channels and openly shares business development information and opportunities with other managers and team members.
Effectively monitors marketing development funds to ensure most cost effective use of resources.
A Bachelor's Degree in Business, Marketing, or a business-related field from an accredited college or university, or equivalent work experience.
10 + yrs. telecommunications product sales or marketing leadership experience at a territory, division, or national account sales level.
Ability to quickly identify market and sales opportunities within wireless product technologies.
Must be able to work independently and with remote teams
Experienced in wireless equipment technology sales strategies and marketing methods.
Self-directed leader and developer of others.
Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials.
Must have experience with Microsoft Standard Office Suite and extensive use of presentation software within a Windows/NT LAN/WAN network environment.
Demonstrated ability to interact at all levels within customers organizations and within the SEA organization. The ability to negotiate with and convince others including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical and project recommendations.
The ability to plan, organize, and prioritize multiple projects, sales and promotional programs, and simultaneous performance objectives.
The ability to write, read, interpret, explain, and act on thorough understanding of technical documents, engineering materials, and contracts (or related documents) based on corporate legal and customer applications, engineering standards, and business philosophy.
Ability to make professional sales and business presentations in writing, through emails and reports, or orally, including complex business and technical matters to an audience of high technical skills, management, and operational experience.
Ability to direct sales staff to achieve customer sales objectives, team goals, and results within established time frames and requirements. The ability to develop specific sales and business plans and metrics, clearly define results to be achieved, make decisions, give direction, and measure individual/team performance and sales results.
Physical/Mental Demands and Working Conditions
Work is generally performed in an office environment.
Operate a computer keyboard and view a video display terminal 25% of work time, including prolonged periods of time.
The movement and transportation of equipment, most of the time under 25 pounds.
Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
Frequently works additional hours beyond normal schedule.
Frequent travel to customers, trade shows, or SEA sites of 25% of the time.
Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.
Complete access to confidential company data where disclosure may jeopardize the companys competitive position.
Comments for Suppliers: