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Marketing Associate

Job Reference: 20-04908 Type:
LexisNexis IP is seeking a Marketing Associate to create, develop and execute marketing campaigns. This individual will help grow POS revenue by increasing leads quickly and cost-effectively through creative inbound marketing campaigns. S/he will be passionate about reaching broader audiences online, through blogs, search engine marketing, etc. to build brand awareness. S/he will work with subject matter experts to develop, launch, evaluate and optimize search engine optimization (SEO), content and social marketing campaigns which bring qualified prospects to our website. S/he will adapt well to a fast-paced, ever changing environment, and will be excited about learning new skills, digital marketing technologies and developing new marketing strategies.



ACCOUNTABILITIES
Develop messaging that is effective across different media and personas including corporate website, blogs, white papers, case studies, PPTs, etc.
Create, develop and execute inbound marketing campaigns using compelling content.
Comfortable working with marketing automation platforms, especially HubSpot and other marketing technology tools.

Provide input to creative designs based on best practices and the brand book.
Design programs as well as build and implement creative calls to action maps based on buyer personas/pain matrix identification
Create, write and execute content management efforts such as website content, sales collateral, blog posts, press releases, use cases, newsletters, and emails.

Drive marketing content initiatives that build our band awareness and drive revenue with intriguing thought leadership content across multiple media channels.
Manage campaigns across social media and web platforms.



QUALIFICATIONS
BA required in Marketing, Communications, English or related field; legal experience a plus.
At least 3-5 years online marketing experience as well as project management experience.
Experience with marketing automation software such as email management systems, HubSpot experience strongly preferred.
Superior organization and project management skills, with the ability to keep an eye on the big picture.
Excellent written and verbal communications skills.
Must be knowledgeable of and engaged in social networks.

Strong interpersonal and collaboration skills with an ability to communicate at all levels of the organization.
Ability to work in fast-paced environment with multiple priorities while maintaining strong focus on execution and results.
Experience creating effective emails, collateral, and promotional campaigns.
Strong organizational and planning skills.
Self-directed and motivated.

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Accounts Receivable Specialist 4

Job Reference: 20-04836 Type: Job Description: We are ***, one of the most iconic and recognized consumer electronics brands around the globe! *** is known for raising the bar with each new endeavor. We are not just committed to winning as individuals, but winning as a team. We operate with purpose and integrity. Because of this commitment, our People Team is an essential piece of our strategic vision. This means *** is equally committed to helping people grow personally and professionally. Our career opportunities are designed with challenge, impact, and reward in mind. Come join our best-in-class team and help contribute to the innovation and unparalleled success at ***!

Responsible for managing all financial activities for selected digital advertising partners and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Manage staff and guide to resolution of issues in a timely manner. Will be responsible for financial account management of 40M+ in advertising revenue annually.

Role and Responsibilities
o Manage current ATB (Aged Trial Balance), all transactions for assigned account
o Analyze accounts, attention to quality and accuracies is of paramount importance in this role Dispute Resolution
o Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issues
o Ensure credits are issued for valid customer chargebacks
o Reconcile and resolve credit balances and request refunds if necessary
o Advise sales force of outstanding chargeback and past due invoice issues. Alert them of issues and enlist support for resolution of disputes
o Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review
o System updates- including but not limited to proper coding for clearing and matching of chargebacks and credits in SAP
o Review and monitor assigned accounts and all applicable collection reports
o Maintains accurate customer information in system according to company procedures
o Process and submit all clearings prior to monthly closing
o Effectively manage client relationships
o Customer Meetings via Phone and in-person
o Make outbound collection calls in a professional manner while keeping and improving customer relations.
o Relationship building (internal & external)
o Prepares and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis
o Ability and willingness to jump into project and workloads as needed

Skills and Qualifications
o Bachelors degree in Accounting or Finance preferred
o 5-10 years professional experience in advertising collections
o Strong customer service skills
o Solid analytical and problem solving skills
o Ability to identify discrepancies and inconsistencies
o Eye for detail attention to quality and accuracies is of paramount importance in this role
o Diplomacy and ability to deal with difficult situations
o Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
o Oral & Written Communication Skills
o Professionalism
o Attitude towards work and timeliness in completing daily tasks
o Sense of urgency to get it done required Relationship Management
o Ability to multi-task in fast paced environment

*** Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
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Online Safety Intelligence Analyst

Job Reference: 20-04786 Type: Utilize analytical techniques and procedures to interpret intelligence information to support decision-making
Gather, analyze, develop, distribute domestic and international intelligence reports, and evaluate information from a variety of sources
Support detection efforts by working with and labeling training data
Evaluate accounts or content related to determined threat areas (dangerous organizations,human trafficking, and child safety) to help inform and improve detection and threat tracking efforts
Support investigations efforts on high-priority harm areas including merging company data and open source intelligence information

Safety/security experience around transnational online threats
Familiar with social media and online radicalism and/or illicit criminal networks
Familiar with social network analysis and following trends across social media
Analytical thinker and data-driven solution finder
Experience with querying in SQL preferred
Effective written and verbal communications skills to different roles within the organization
Able to manage exposure to graphic content

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Product Marketing Manager Ads Product Content

Job Reference: 20-04711 Type: As the *** Ads team, our mission is to connect online marketplace sellers to buyers through rich targeting at scale, innovative ad experiences, and data science that serves both shoppers and sellers across all devices. We have begun to build out advertising products and solutions that will enable all sellers from large merchants and brand manufacturers to mom-and-pops to redefine how they promote
and sell goods more effectively on ***. Our self-service ad tools allow sellers to grow scalable businesses no matter which stage they are in. As a member of the Global Ads Product Strategy team, you will:
1. Help bring the Voice of the Seller into product decisions through qualitative interviews and quantitative studies
2. Represent the Voice of the Product, from internal product briefs and global messaging to assisting with in-market messaging
3. Work with many cross-functional partners, including Product Managers, Product Developers,Sales, Marketing, and Legal

Product Marketing Manager Ads Product Content
Job Description *** is looking for a skilled Product Marketing Manager to join our Global Ads Product Strategy team. You will be helping to create a cohesive narrative and a unified voice for all Ads products across multiple touch points and platforms. In collaboration with multiple cross-functional stakeholders, you will create useful and easy-to-understand content that helps our sellers get the most out of our Ads products, tailoring tone to different experiences. This is a unique opportunity to use your content strategy and product marketing skills to help take ***s self-serve advertising offerings to the next level. The end-to-end solutions you create will be visible across
***s global sites and will help our sellers understand how they can leverage our innovative products to grow their business. The insights you gather will be shared with key stakeholders within Ads and other *** teams so that *** can deliver the right solutions to its customers.

This role is for you if you are: a strong, clear product marketer with excellent grammar and attention to detail, who has an interest in digital technology and product development (bonus if you are interested or experienced in online advertising).

You can write in a simple, straightforward and engaging way, keeping the end user in mind. You value consistency and know how to maintain and follow voice, tone and style
guidelines.

The ability to articulate complex solutions clearly and concisely to various stakeholders is also critical to success in this role.

Responsibilities
Lead, plan, write, edit, and iterate content for our self-service advertising products, including interface content, FAQs, training guides, 1-sheeters, user tips & tricks, etc
Collaborate with market research, product marketing, sales, UX design, product management and engineering to make sure that your content accurately reflects overall strategy and serves a global content audience
Quickly understand complex product development concepts and be able to communicate these clearly and succinctly to global partners
Create written content that is clear, informative and engaging that adheres to ***s company voice, style and tone guidelines
Evaluate content for quality assurance, working with cross-functional stakeholders as needed to update/revise content before releasing to customers
Partner with market research and sales to determine customer needs to recommend appropriate content, updates and establish future best practices
Create and maintain internal training materials for core Ads products and update as required
Ask questions and seek to understand both customer and company rationale in everything we do

Who You Are
Native English speaker who is a strong, clear writer with excellent grammar
Self-starter who can manage multiple projects in a fast-paced environment, remain focused, and still
hit deadlines amidst frequently changing requirements
Comfort asking questions and tracking down answers
Strong attention to detail
Strong sense of initiative and follow-through with a proactive and open-minded attitude to resolving problems and delivering results
Ability/willingness to learn complex, sometimes technical, concepts quickly
Ability to translate complex concepts into simple and intuitive communications and guides
Experience in Advertising, B2B, B2C or E-Commerce context is preferred
Experience working independently in a cross-functional team, including geographically dispersed partners

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Credit Card Client Advisor

Job Reference: 20-02885 Type:
Description:
Provide credit card operational service delivery and consultation for clients, cardholders, Program Administrators and internal partners. Including but not limited to opening new accounts, closing accounts, account maintenance, Program Manager and Cardholder problem resolution, research, reporting and internal and external customer training. - Serve as the primary contact for telephone and/or email requests from SVB clients and colleagues.
- Navigate, research, solve and/or escalate a variety of client service inquiries.
- Set client expectations and deliver world class service to delight the client.
- Identify client problems/issues, educate and influence client adoption of on line self-servicing solutions. -Be part of a dynamic, cohesive team.
- Troubleshoot issues and solve problems while working with tight timelines.
CCCA's are responsible for accuracy and timeliness of their work. This requires solid time management and organizational skills with the ability to manage and prioritize multiple tasks to meet deadlines.
A Credit Cards Client Service Advisor III will also be expected to become subject matter experts and consult on projects and process improvement initiatives. This individual will demonstrate an exceptional understanding of all client facing systems and will handle escalated problems/issues within the group.

2-3 years credit card customer service experience, preferably with Credit Card Operations/Service or General Banking. Demonstrated experience in a direct client contact role within the financial services industry with Credit Card experience highly preferred.
- Demonstrated ability to understand client issues, set client expectations and facilitate resolution while mitigating bank risk.
- Knowledge of Financial systems is a plus.
- Ability to multi-task in a fast paced environment utilizing multiple systems and platforms.
- Proficient on Microsoft Office products must be internet savvy; knowledge of various browsers is a plus.
- Minimum 3+ years' experience in financial services industry (preferably Credit Cards).
- Prior experience working with Financial 3270 credit card system is a plus.
High School diploma required. College degree preferred. Strong knowledge of Microsoft software required (Word & Excel)

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Sr. Operations Specialist

Job Reference: 19-13726 Type: Responsible for performing Global Loan Operations daily operations and providing operational support to internal business partners and or clients. Responsibilities may include but are not limited to: establishing and ongoing maintenance of loan accounts, researching or reconciling moderately complex information in a production environment. Accountable for performing assigned standard and non-standard functions efficiently with minimal supervision and ensuring all regulations, procedures, and polices are adhered to. May act as a resource and may identify potential opportunities for improvement.
Performs assigned activities required to support Global Loan Operations. Works under minimal supervision and has significant skill set that is applied to the essential functions. Utilizes knowledge or resources to resolve moderately complex issues, escalates complex non-routine problems. General operations functions may include, but are not limited to:
Implementation and maintenance of commercial loan products and letters of credit on the Bank systems
Reviews, understands and translates loan documents and credit approvals for implementation and quality assurance
Analyzes, researches and resolves a variety of operational activities related to loans
Reviewing accuracy of information or documents
Performs quality assurance of implemented items on the Bank systems
Process loan fee and costs, advance and repayment transactions
Provide training and support to clients, business partners and junior team members
Reviewing reports and performing interest calculations
Providing back up documentation for internal and external auditors

Skills & Requirements
Loan boarding and servicing implementation experience required
Commercial loan experience preferred
Strong attention to detail
Critical thinking with the awareness to know when to challenge or question
Aptitude for following process and procedures
Ability to handle high volumes and support cross-functional teams
Strong written and verbal communication skills with ability to convey information
Able to independently research and solve simple to moderately complex scenarios
Solid networking skills, strong ability to establish relationships with internal clients
High School Diploma or Equivalency PLUS
2-4 years of banking/financial services professional experience
4-6 years of overall experience
Bachelors Degree desired and may be considered as 1-2 years overall experience

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Sr Software Dev Engineer

Job Reference: 19-07439 Type: Duration:0-12 month(s)

Description/Comment:Client's Media BDAI team is looking for a software engineer with expert level experience in scala, spark, java and Client. You will be part of the team, building one of the largest Big Data Platforms processing Petabytes of data. Your ETL pipelines will deliver value to Business Analytics, Operational Analytics, Text Analytics, Data Services.

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