Senior Full Stack Developer
Job Reference: 20-06695
Type: *** Automotive is searching for a senior level full stack developer who will be a key contributor to the team. The candidate will possess a strong analytical mind, be a technical and creative thinker, have a strong aptitude for problem solving, and have zero tolerance for inefficiencies in software development. The ideal candidate will have excellent written, oral and interpersonal communication skills, along with the fervent desire to continuously learn about different products and technologies. We value humility, a strong work ethic, flexibility, collaboration, technical curiosity, and constant learning.
You will be an architect and developer on a scalable internal web application that enables automated deployment of datasets and reports to external clients. You will be responsible for the design and development of all layers of the application. This team is responsible for workflow automation and modernization/refactoring of legacy applications and processes. This position offers an excellent opportunity for technical and professional growth.
Position Expectations:
The key traits, responsibilities and functions of the role include:
Be a key hands-on contributor to the design and implementation of new products and features throughout the entire stack.
Ownership of codebase, maintaining it and ensuring it runs consistently. You will own quality for your work.
Identify, design, develop, test, and release high quality, secure functionality as efficiently as possible.
Consistently identify opportunities to optimize and automate processes and workflow.
See beyond the current norm of operation, then design and implement solutions in stages.
Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
Advise and assist application developers with proper roll-out and versioning procedures.
Work with project team members in all phases of software development life cycle.
Work with team to understand the project requirements, system architecture, technical design, and develop the application components based on the design.
Work with team to follow system test plans, ensure software quality assurance standards are achieved, and validate that business goals are accomplished.
Interface with support, product management, project management, QA, DBAs, and other colleagues to support ongoing operations.
Track and report development progress and performance daily.
Create comprehensive technical documentation and release notes.
Ability to work in a fast-paced, deadline-driven environment.
Ability to work effectively within a diverse team and to communicate with others is crucial.
Ability to mentor junior software developers.
Job Requirements:
We are seeking highly motivated individuals with a consistent record of professional and personal achievement. Creativity, initiative, resourcefulness and an entrepreneurial spirit are a must, in addition to the following:
Bachelors Degree in Computer Science or Software Engineering or related field with significant software and computer science course work.
Excellent understanding of programming concepts and methods, software development lifecycle and Agile development methodology.
Excellent communication, analytical, troubleshooting, and time management skills.
Ability to seamlessly transition to high-priority projects and situations.
You have taken a large-scale solution from inception to production.
Four plus years experience developing applications leveraging the following:
Object-Oriented programming language (Python preferred)
Web Frameworks (Django preferred)
Containers and Container Application platforms (OpenShift, Docker, and Kubernetes preferred)
DBMSs such as PostgreSQL, DB2, Vertica
UNIX/LINUX
Shell scripting
SQL
Some experience with the following preferred:
ETL tool (IBM DataStage preferred)
Version Control software/tools such as Bitbucket/Git
BI tools (Tableau preferred)
You will be an architect and developer on a scalable internal web application that enables automated deployment of datasets and reports to external clients. You will be responsible for the design and development of all layers of the application. This team is responsible for workflow automation and modernization/refactoring of legacy applications and processes. This position offers an excellent opportunity for technical and professional growth.
Position Expectations:
The key traits, responsibilities and functions of the role include:
Be a key hands-on contributor to the design and implementation of new products and features throughout the entire stack.
Ownership of codebase, maintaining it and ensuring it runs consistently. You will own quality for your work.
Identify, design, develop, test, and release high quality, secure functionality as efficiently as possible.
Consistently identify opportunities to optimize and automate processes and workflow.
See beyond the current norm of operation, then design and implement solutions in stages.
Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
Advise and assist application developers with proper roll-out and versioning procedures.
Work with project team members in all phases of software development life cycle.
Work with team to understand the project requirements, system architecture, technical design, and develop the application components based on the design.
Work with team to follow system test plans, ensure software quality assurance standards are achieved, and validate that business goals are accomplished.
Interface with support, product management, project management, QA, DBAs, and other colleagues to support ongoing operations.
Track and report development progress and performance daily.
Create comprehensive technical documentation and release notes.
Ability to work in a fast-paced, deadline-driven environment.
Ability to work effectively within a diverse team and to communicate with others is crucial.
Ability to mentor junior software developers.
Job Requirements:
We are seeking highly motivated individuals with a consistent record of professional and personal achievement. Creativity, initiative, resourcefulness and an entrepreneurial spirit are a must, in addition to the following:
Bachelors Degree in Computer Science or Software Engineering or related field with significant software and computer science course work.
Excellent understanding of programming concepts and methods, software development lifecycle and Agile development methodology.
Excellent communication, analytical, troubleshooting, and time management skills.
Ability to seamlessly transition to high-priority projects and situations.
You have taken a large-scale solution from inception to production.
Four plus years experience developing applications leveraging the following:
Object-Oriented programming language (Python preferred)
Web Frameworks (Django preferred)
Containers and Container Application platforms (OpenShift, Docker, and Kubernetes preferred)
DBMSs such as PostgreSQL, DB2, Vertica
UNIX/LINUX
Shell scripting
SQL
Some experience with the following preferred:
ETL tool (IBM DataStage preferred)
Version Control software/tools such as Bitbucket/Git
BI tools (Tableau preferred)
Sr Project Manager
Job Reference: 20-06662
Type:
Some quick references about this opportunity are as below:
Job Description:
The Business Support & Operations Sr Project Manager will be responsible for understanding, organizing, communicating, documenting, and coordinating all planning and business enablement activities that are supported by the First Line of Defense Center of Excellence (FLOD COE). These projects will include but are not limited to Policy and Procedure documentation; Issue Framework, Monitoring and Management; Resiliency Incident Management & Customer Recovery; Complaints Monitoring and Expansion; Root Cause Analytics; Business Intelligence and Analytics; and Interactions and Control Testing & Monitoring. The individual will need to maintain a strong working relationship with First Line and Second Line teams, individual business units, support teams and Information Technology (IT) to ensure a successful deliverable. This is a high visibility role that involves strong leadership.
Job Description:
Required Experience, Skills, or Abilities:
Qualifications:
Preferred / Plus:
| Job Title | Sr. Project Manager |
| Duration | 06+ Months Contract (Possible Extension or Conversion to Full-Time) |
| Location | 100% Remote |
Job Description:
The Business Support & Operations Sr Project Manager will be responsible for understanding, organizing, communicating, documenting, and coordinating all planning and business enablement activities that are supported by the First Line of Defense Center of Excellence (FLOD COE). These projects will include but are not limited to Policy and Procedure documentation; Issue Framework, Monitoring and Management; Resiliency Incident Management & Customer Recovery; Complaints Monitoring and Expansion; Root Cause Analytics; Business Intelligence and Analytics; and Interactions and Control Testing & Monitoring. The individual will need to maintain a strong working relationship with First Line and Second Line teams, individual business units, support teams and Information Technology (IT) to ensure a successful deliverable. This is a high visibility role that involves strong leadership.
Job Description:
- Ability to work with large and diverse teams in multiple locations.
- Ability to work effectively in a dynamic, fast paced environment within a matrix reporting structure.
- Manage multiple, complex projects in parallel focusing on on-time delivery.
- Proactively identify and report on risks, issues and dependencies.
- Provide regular updates on project status, including a risk assessment and list of outstanding issues. Escalate risks to leadership accordingly.
- Coordinate with the FLOD-COE management team to identify individuals and resources needed to meet project deadlines.
- Understand who the business is; provides realistic expectations; and actively monitor stakeholder satisfaction.
- Develop improvements and innovations to enhance timeliness and accuracy of data.
- Ensure open communication on the project team. Consult and provide advice, facilitate discussions and resolve conflict.
- Make decisions and take timely independent action in pursuit of priorities.
- Create clear measures for quality and success of the team.
- Participate in special projects as needed and perform other duties as assigned.
Required Experience, Skills, or Abilities:
- Experience with Traditional Waterfall and Agile Scrum Project Management methodologies.
- Possess strong presentation and documentation skills. Proficient in PowerPoint, Word and Excel. Smartsheets is preferred.
- Extensive experience leading global, multi-disciplinary teams in a fast-paced, changing environment.
- Exceptional problem solving and negotiation skills with the ability to work across organizational boundaries to drive complex delivery challenges.
- Strong business and technical insight, with the ability to quickly understand and communicate technical ideas and challenges across a broad audience.
- Strong written and verbal communication skills, with the professional confidence to effectively engage and interact with senior and executive management.
- Ability to make strong decisions and handle multiple projects under pressure.
- Ability to direct and motivate others.
- Ability to focus on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results
- Self-starter, motivated individual who can move a project forward with little direction and/or guidance. Willingness to ask the right questions, engage appropriate points of contact to launch a project from conception into motion.
Qualifications:
- Bachelor's Degree or equivalent work experience required
- Minimum of 5 years of experience managing moderately sized programs from start to finish within a highly complex operating environment.
Preferred / Plus:
- General experience in one or more of the following areas: call center management, customer service, business analyst.
- Experience with SQL Server is preferred.
- Strong technical background is preferred.
- Experience with Quality Assurance/Quality Control is preferred.
Content Coordinator
Job Reference: 20-06648
Type: General Responsibilities: Make editorial changes within the queue for change requests sent to a specified email address Serve as backup for dispatching incoming queue cases to Content Editors. Coordinate the process of soliciting new hotel information. Coordinate bulk loading of content changes and regular data feeds. Run weekly metrics performance reports. Coordinate assignment of work to vendors. Run database queries for multiple types of information. Create and maintain status spreadsheets and project plans. Own local SEO expertise and implementation.
This person will receive content files and publish them in our content management system. Experience coordinating and publishing content to the web required. Must be adept publishing with one or more content tools such as Salesforce Knowledge, Adobe Experience Manager, WordPress, or similar applications. Ability to build basic automation a plus. An eye for detail and quality assurance background ideal
This person will receive content files and publish them in our content management system. Experience coordinating and publishing content to the web required. Must be adept publishing with one or more content tools such as Salesforce Knowledge, Adobe Experience Manager, WordPress, or similar applications. Ability to build basic automation a plus. An eye for detail and quality assurance background ideal
IT Quality Assurance Engineer
Job Reference: 20-06632
Type: Duration:0-6 month(s)
Description/Comment:Summary: Responsible for providing Quality Assurance services to projects, maintenance activities and taking ownership of the quality of one or more applications while conducting Quality Assurance development processes, developing test solutions, and assisting in the development, implementation, and maintenance of Quality Assurance best practices and testing standards. Analyzes business requirements for completeness, testability and develops test plans, test scenarios, test cases, test scripts, test data and will carry out the Quality Assurance testing activities to ensure the applications and products and/or releases are in compliance with the Quality Assurance standards of the organization. Job Responsibilities: 1. Analyzes business requirements, design documents for completeness and testability. 2. Develops test plans, test scenarios, test cases, test data and test scripts for different types of testing activities. 3. Performs execution of test cases, test scripts, captures test results, test metrics and reports them. 4. Identifies and tracks system defects, Performs root cause analysis of the defects and works with the development team to resolve them. 5. Partners with test leads and architects to develop and establish Quality Assurance standards and best practices. 6. Performs and coordinates system verification and validation test activities utilizing various tools such as Client Quality Center/Application lifecycle Management. 7. Performs Quality Assurance testing activities to ensure the applications and products and/or releases are in compliance with the Quality Assurance standards of the organization. Skills: *Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. *Basic ability to work independently and manage one's time. *Basic knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. *Basic knowledge of the practical application of engineering science and technology. *Basic knowledge of computer development software, such as Microsoft Visual Basic, Linux, JavaScript, etc. Required Education: Bachelor's Degree in Computer Science or related field Experience: 5-7 years of experience in the Information Services field, focusing on Quality Assurance activities and testing. Minimum 5 years experience with Quality Assurance processes and testing methodologies.
Description/Comment:Summary: Responsible for providing Quality Assurance services to projects, maintenance activities and taking ownership of the quality of one or more applications while conducting Quality Assurance development processes, developing test solutions, and assisting in the development, implementation, and maintenance of Quality Assurance best practices and testing standards. Analyzes business requirements for completeness, testability and develops test plans, test scenarios, test cases, test scripts, test data and will carry out the Quality Assurance testing activities to ensure the applications and products and/or releases are in compliance with the Quality Assurance standards of the organization. Job Responsibilities: 1. Analyzes business requirements, design documents for completeness and testability. 2. Develops test plans, test scenarios, test cases, test data and test scripts for different types of testing activities. 3. Performs execution of test cases, test scripts, captures test results, test metrics and reports them. 4. Identifies and tracks system defects, Performs root cause analysis of the defects and works with the development team to resolve them. 5. Partners with test leads and architects to develop and establish Quality Assurance standards and best practices. 6. Performs and coordinates system verification and validation test activities utilizing various tools such as Client Quality Center/Application lifecycle Management. 7. Performs Quality Assurance testing activities to ensure the applications and products and/or releases are in compliance with the Quality Assurance standards of the organization. Skills: *Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. *Basic ability to work independently and manage one's time. *Basic knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. *Basic knowledge of the practical application of engineering science and technology. *Basic knowledge of computer development software, such as Microsoft Visual Basic, Linux, JavaScript, etc. Required Education: Bachelor's Degree in Computer Science or related field Experience: 5-7 years of experience in the Information Services field, focusing on Quality Assurance activities and testing. Minimum 5 years experience with Quality Assurance processes and testing methodologies.
Quality Assurance Engineer
Job Reference: 20-06620
Type: The QA Engineer is responsible for operational support including QA/UAT design, development and execution in an agile environment. This role will rely heavily on test automation framework design and development.
RESPONSIBILITIES
Develop and execute test plans, test cases and client use-case
Perform UAT / regression testing for all enhancement and/or patch releases against documented specifications
Perform UAT / regression testing against APIs, Web Services using internal and external tools, Web portals and reports
Identify and report QA issues, workflow issues and other project risks to development team
Evaluate overall test processes and produce regular progress updates
Work closely with product managers and developers to understand the product roadmap and product specifications to help determine the right test strategy
Tasks include evaluating daily test suites results, maintaining/updating automation tests, and improving regression tests/framework
SKILL SET PROFILE
Manual/automation test best practices - 4 yrs exp
Behavior Driven Development 3 yrs exp
Functional UI testing experience
Experience developing test automation frameworks 2 yrs exp
OO and MVC software/web/API dev experience - 1 yrs exp
Cucumber language experience.
Postman dev experience Nice to have
Use of VCS. Git is a bonus - 1 yrs exp
SOFT SKILLS
Strong analytical and problem solving capabilities
Accurately convey the facts without bias.
Recognize and acknowledge the value of other's contributions.
Recognizes others emotions and responds with empathy.
Must possess excellent time management and prioritization skills
TEAMWORK
Positive, active member of a team, who is able to express opinions in a constructive manner. Networks with senior members in their area of expertise.
EDUCATION & EXPERIENCE
May require a Bachelors degree or equivalent experience. Typically requires 2-3 years related experience.
RESPONSIBILITIES
Develop and execute test plans, test cases and client use-case
Perform UAT / regression testing for all enhancement and/or patch releases against documented specifications
Perform UAT / regression testing against APIs, Web Services using internal and external tools, Web portals and reports
Identify and report QA issues, workflow issues and other project risks to development team
Evaluate overall test processes and produce regular progress updates
Work closely with product managers and developers to understand the product roadmap and product specifications to help determine the right test strategy
Tasks include evaluating daily test suites results, maintaining/updating automation tests, and improving regression tests/framework
SKILL SET PROFILE
Manual/automation test best practices - 4 yrs exp
Behavior Driven Development 3 yrs exp
Functional UI testing experience
Experience developing test automation frameworks 2 yrs exp
OO and MVC software/web/API dev experience - 1 yrs exp
Cucumber language experience.
Postman dev experience Nice to have
Use of VCS. Git is a bonus - 1 yrs exp
SOFT SKILLS
Strong analytical and problem solving capabilities
Accurately convey the facts without bias.
Recognize and acknowledge the value of other's contributions.
Recognizes others emotions and responds with empathy.
Must possess excellent time management and prioritization skills
TEAMWORK
Positive, active member of a team, who is able to express opinions in a constructive manner. Networks with senior members in their area of expertise.
EDUCATION & EXPERIENCE
May require a Bachelors degree or equivalent experience. Typically requires 2-3 years related experience.
Quality Assurance Tech
Job Reference: 20-06544
Type: Job Description: Quality Assurance Tech II - See Attachment for Full Details
Location: SEA22
Number of openings: 1
Submittal limit per supplier: 3
Estimated start date: 10/12/20
Duration: 7 months
Bill rate max (if applicable): ***/hr
Program office contact: ***
IMPORTANT COMPLIANCE NOTES FOR SUPPLIERS:
Last 4 digits in their SSN are required for all candidates upon submittal in the VMS.
Sub-contracting is not permitted.
The terms of the Supplier Master Services Agreement with *** govern all assignments through the Contingent Workforce Program. Posting the *** name, group names, technologies, project code names, or program office information on public-facing sites is strictly prohibited.
More information on the above policies can be found in your Supplier Manual. If you have any questions, please reach out to ***.
Location: SEA22
Number of openings: 1
Submittal limit per supplier: 3
Estimated start date: 10/12/20
Duration: 7 months
Bill rate max (if applicable): ***/hr
Program office contact: ***
IMPORTANT COMPLIANCE NOTES FOR SUPPLIERS:
Last 4 digits in their SSN are required for all candidates upon submittal in the VMS.
Sub-contracting is not permitted.
The terms of the Supplier Master Services Agreement with *** govern all assignments through the Contingent Workforce Program. Posting the *** name, group names, technologies, project code names, or program office information on public-facing sites is strictly prohibited.
More information on the above policies can be found in your Supplier Manual. If you have any questions, please reach out to ***.
S&P QA
Job Reference: 20-06493
Type: Manage different work flows across multiple offices, time zones, and markets
Help establish team goals and work with multiple stakeholders on strategies for executing, measuring progress and reporting results
Engage in strategic discussions to identify problems, measure and improve the quality of workflows
Identify opportunities to improve tooling and implement scalable solution
Ensure that the right level of tracking and transparency of milestones is maintained.
Supervise the active projects and programs across the team to ensure they are tracking to committed goals/milestones.
Drive internal process changes to meet the needs of an evolving, complex Operations environment
**OPEN TO ANY US LOCATION
Spanish fluency required
Standards and practices experience
2+ years of industry experience in consumer-oriented product environment or operations role
Experience working independently and a track record of taking initiative
Communication and presentation experience
Experience analyzing and solving problems
Experience with Excel
Experience with SQL
Strong verbal and written communication and comprehension skills
Minimum of 6 months of prior operations experience in Content Moderation, Social Media, Business Process Outsourcing or video related services; preferred
Computer literacy and working knowledge of email, internet browser, and online applications
Good problem-solving and critical-thinking skills, ability to make sound judgements based on provided guidelines
Resourceful, ability to multitask, and strong attention to details
Self-motivated and able to work independently as well as contribute to cross-functional and global teams
Flexible and able to quickly adapt to frequent process and information changes
Ability to maintain a high degree of confidentiality while meeting strict deadlines
Willing to work on cyclical schedule and can easily adapt to repetitive tasks over long periods of time
Ability to quickly absorb training on product and tool functionality
Strong attention to detail
Self-starter
Ability to perform well autonomously
Comfortable viewing sensitive content
Help establish team goals and work with multiple stakeholders on strategies for executing, measuring progress and reporting results
Engage in strategic discussions to identify problems, measure and improve the quality of workflows
Identify opportunities to improve tooling and implement scalable solution
Ensure that the right level of tracking and transparency of milestones is maintained.
Supervise the active projects and programs across the team to ensure they are tracking to committed goals/milestones.
Drive internal process changes to meet the needs of an evolving, complex Operations environment
**OPEN TO ANY US LOCATION
Spanish fluency required
Standards and practices experience
2+ years of industry experience in consumer-oriented product environment or operations role
Experience working independently and a track record of taking initiative
Communication and presentation experience
Experience analyzing and solving problems
Experience with Excel
Experience with SQL
Strong verbal and written communication and comprehension skills
Minimum of 6 months of prior operations experience in Content Moderation, Social Media, Business Process Outsourcing or video related services; preferred
Computer literacy and working knowledge of email, internet browser, and online applications
Good problem-solving and critical-thinking skills, ability to make sound judgements based on provided guidelines
Resourceful, ability to multitask, and strong attention to details
Self-motivated and able to work independently as well as contribute to cross-functional and global teams
Flexible and able to quickly adapt to frequent process and information changes
Ability to maintain a high degree of confidentiality while meeting strict deadlines
Willing to work on cyclical schedule and can easily adapt to repetitive tasks over long periods of time
Ability to quickly absorb training on product and tool functionality
Strong attention to detail
Self-starter
Ability to perform well autonomously
Comfortable viewing sensitive content
Testing / Quality Assurance Analyst
Job Reference: 20-06369
Type: Qualifications: Specific experience in the following desirable: RF OTA (TIS/TRP) testing, End-to-End IOT and advanced scripting capability in support of test automation and data post-processing.
Duties:
Involved in execution of Test cases/Test plans
Consulting with Telecommunication engineering team and helping to run test cases and test the new features
Review and baseline Test Specifications
Interacting with different client based on the test results of their devices
Interaction with client about the daily status of the project related activities
Reporting all the Defects that may arise during testing
Duties:
Involved in execution of Test cases/Test plans
Consulting with Telecommunication engineering team and helping to run test cases and test the new features
Review and baseline Test Specifications
Interacting with different client based on the test results of their devices
Interaction with client about the daily status of the project related activities
Reporting all the Defects that may arise during testing
Project Manager - III
Job Reference: 20-06326
Type: Manager is open to direct contact Linda Hall [***]
**Please note that *** requires a *** per hour minimum wage for all contractors.
This role will provide exceptional customer service to business partners of Security Assurance through the security lifecycle of design review, testing and product release for new services and changes in features being built on our new public cloud infrastructure. This role requires someone who enjoys a fast pace, and rapidly changing work. It will not be boring! 4-6 years experience. ----------RESPONSIBILITIES: ------ Demonstrate excellent communication skills, leadership and judgment; ------ Must be compassionate and kind. Manage the delivery of multiple projects concurrently that have moderate to high levels of business or technical complexity and risk, and that involve multiple business areas and owners; ------ Manage dependencies and impacts with other teams and business functions; ------ Be accountable to ensure project commitments and deliverables are met; ------ Interact daily with development teams, quality engineering, product managers, and security teams to execute this work and ensure the smooth delivery of the business solution and all deliverables; ------ Work is reviewed and measured based on attainment of objectives and overall success of projects; ------ Provide global and cross-functional leadership to local and virtual project teams, building a collaborative and productive environment for teams to excel in. -----SKILLS: ------ Project management and information systems software development lifecycle experience; ------ Saleforce.com, a plus; ------ Expert project management skills, specifically communication skills, project planning, risk management and capacity planning; ------ Ability to learn quickly and adapt in a dynamic environment; ------ Excellent spoken and written communication skills including receptive listening skills and ability to present complex ideas in a concise and objective manner; ------ Comfortable and experienced in presenting to senior level project stakeholders and sponsors as well as to large audiences; ------ Excellent team player able to work with virtual and global cross functional teams; ------ Excellent influencing and negotiation skills; ------ Ability to work with deadlines and in a fast paced environment; ------ Has demonstrated clear leadership skills and experience working with large, complex projects; ------ Knowledge of G Suite (presentations, etc) ----------DESIRED SKILLS: ------ Familiarity or interest in public cloud (AWS) security; Professional project management credentials (such as PMP); ------ Experience with Agile methodologies and principles; ------ Advanced negotiation and presentation skills; ------ Knowledge of on-demand web applications, web services APIs and various integration technologies is a plus
**Please note that *** requires a *** per hour minimum wage for all contractors.
This role will provide exceptional customer service to business partners of Security Assurance through the security lifecycle of design review, testing and product release for new services and changes in features being built on our new public cloud infrastructure. This role requires someone who enjoys a fast pace, and rapidly changing work. It will not be boring! 4-6 years experience. ----------RESPONSIBILITIES: ------ Demonstrate excellent communication skills, leadership and judgment; ------ Must be compassionate and kind. Manage the delivery of multiple projects concurrently that have moderate to high levels of business or technical complexity and risk, and that involve multiple business areas and owners; ------ Manage dependencies and impacts with other teams and business functions; ------ Be accountable to ensure project commitments and deliverables are met; ------ Interact daily with development teams, quality engineering, product managers, and security teams to execute this work and ensure the smooth delivery of the business solution and all deliverables; ------ Work is reviewed and measured based on attainment of objectives and overall success of projects; ------ Provide global and cross-functional leadership to local and virtual project teams, building a collaborative and productive environment for teams to excel in. -----SKILLS: ------ Project management and information systems software development lifecycle experience; ------ Saleforce.com, a plus; ------ Expert project management skills, specifically communication skills, project planning, risk management and capacity planning; ------ Ability to learn quickly and adapt in a dynamic environment; ------ Excellent spoken and written communication skills including receptive listening skills and ability to present complex ideas in a concise and objective manner; ------ Comfortable and experienced in presenting to senior level project stakeholders and sponsors as well as to large audiences; ------ Excellent team player able to work with virtual and global cross functional teams; ------ Excellent influencing and negotiation skills; ------ Ability to work with deadlines and in a fast paced environment; ------ Has demonstrated clear leadership skills and experience working with large, complex projects; ------ Knowledge of G Suite (presentations, etc) ----------DESIRED SKILLS: ------ Familiarity or interest in public cloud (AWS) security; Professional project management credentials (such as PMP); ------ Experience with Agile methodologies and principles; ------ Advanced negotiation and presentation skills; ------ Knowledge of on-demand web applications, web services APIs and various integration technologies is a plus
Sr. QA Engineer
Job Reference: 20-06163
Type: Job Description:
The title for this role is Sr QA Engineer.
Key Qualifications: Knowledge
Experience with building test automation framework, test automation scripting, scheduling and reporting using modern testing tools/frameworks (Selenium, Karate, Cypress etc.,)
Analyzing Test Scenarios and design/ convert to automation scripts
Maintenance of existing automation scripts
Experience in Automation Tools - Selenium, WebDriver, Karate, Cypress etc.,
Experience with QA strategies such as mocking, pairwise testing, UI and API level testing
Demonstrated experience in test planning, design, test strategy and test execution of highly complex systems
Ability to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Experience with JIRA and ALM Familiarity with Confluence, Bitbucket and Maven Knowledge of a programming or scripting language (Python, Ruby, or JavaScript).
Knowledge of Testing methodology (TDD, BDD)
Experience in Agile, Scrum, Kanban methodologies
Responsibilities:
Responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle
Excellent written and verbal communication skills are required as the person will work very closely with diverse teams
Adhere to Enterprise Software Delivery Methodology
Define automation plans
Conduct feasibility study, assist with automation utilizing current frameworks and tools
Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
Design and implement automation frameworks that work across multiple platforms
Lead automation efforts and explore new test automation tools and methods
Lead, develop, monitor and execute test activities for small to medium size projects
Work closely with development and business partners to ensure timely collaboration and resolution
Review and understand project or application requirements, conduct ambiguity review
Prepare robust test strategy, test plan, test cases, log defects and produce status reports
Manage and create test data
Work closely with offshore vendor teams to ensure continued support and test execution in various time zones
Utilize JIRA as the defect tracking system and report issues promptly and accurately
Conduct defect/issue triage sessions, follow defects through closure
Ensure reproducibility, auditability and traceability of deliverables
Assist in building and configuring test environments
Monitor environmental impacts, communicate potential risks, provide mitigation plans
Map test cases to the requirements, provide requirement traceability metrics (RTM)
Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and execution
Provide testing support and conduct working troubleshooting sessions with development partners for timely resolution
You are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality Assurance
Taking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environment
The title for this role is Sr QA Engineer.
Key Qualifications: Knowledge
Experience with building test automation framework, test automation scripting, scheduling and reporting using modern testing tools/frameworks (Selenium, Karate, Cypress etc.,)
Analyzing Test Scenarios and design/ convert to automation scripts
Maintenance of existing automation scripts
Experience in Automation Tools - Selenium, WebDriver, Karate, Cypress etc.,
Experience with QA strategies such as mocking, pairwise testing, UI and API level testing
Demonstrated experience in test planning, design, test strategy and test execution of highly complex systems
Ability to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Experience with JIRA and ALM Familiarity with Confluence, Bitbucket and Maven Knowledge of a programming or scripting language (Python, Ruby, or JavaScript).
Knowledge of Testing methodology (TDD, BDD)
Experience in Agile, Scrum, Kanban methodologies
Responsibilities:
Responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle
Excellent written and verbal communication skills are required as the person will work very closely with diverse teams
Adhere to Enterprise Software Delivery Methodology
Define automation plans
Conduct feasibility study, assist with automation utilizing current frameworks and tools
Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
Design and implement automation frameworks that work across multiple platforms
Lead automation efforts and explore new test automation tools and methods
Lead, develop, monitor and execute test activities for small to medium size projects
Work closely with development and business partners to ensure timely collaboration and resolution
Review and understand project or application requirements, conduct ambiguity review
Prepare robust test strategy, test plan, test cases, log defects and produce status reports
Manage and create test data
Work closely with offshore vendor teams to ensure continued support and test execution in various time zones
Utilize JIRA as the defect tracking system and report issues promptly and accurately
Conduct defect/issue triage sessions, follow defects through closure
Ensure reproducibility, auditability and traceability of deliverables
Assist in building and configuring test environments
Monitor environmental impacts, communicate potential risks, provide mitigation plans
Map test cases to the requirements, provide requirement traceability metrics (RTM)
Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and execution
Provide testing support and conduct working troubleshooting sessions with development partners for timely resolution
You are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality Assurance
Taking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environment
Java backend Developer
Job Reference: 20-06048
Type:
Below are the job details:
Software Engineer
Timonium, MD 21093
12 Months
Software Engineer Job Duties and Responsibilities Typical duties include
- Designing and creating engineering specifications for software programs and applications
- Coding, modifying, testing and debugging programs according to design specifications
- Working with quality assurance to develop software test plans
- Collaborating with hardware engineers to assess and test hardware and software interaction
- Implementing a specific development methodology
- Documenting software specifications
- Developing software prototypes Skills
- Experience in Java and C++.
- Experience in RDBMS and SQL.
- Experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Excellent in UNIX, Shell scripting, knowledge of Perl/Python is an added advantage.
- Strong verbal and written communication skills.
- Knowledge of Web Technologies.
- Familiarity with version control tools like GIT/Github.
- Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices Education
- Bachelor's degree in computer science, electrical engineering, computer engineering or related field.
Top must-have skills:
Experience in Java and C+
Experience with common Java APIs and frameworks
Experience with Restful API design and development
Support Specialist Lead, WhatsApp Business API
Job Reference: 20-05977
Type: We are seeking a customer support extraordinaire who is passionate about helping customers resolve their issues, ready to work alongside our frontline team to improve our customer support experience, and wants to make a positive impact on an emerging team. The ideal candidate is someone who has worked in a product support or technical support environment as a lead and/or QA within the technology or social media industry.
RESPONSIBILITIES
Serve as team lead for our global front-line team through consistent coaching and supervision to ensure we meet/exceed all key performance indicators eg. SLA, Response Time, CSAT, etc.
Conduct weekly and daily planning to efficiently allocate workload to agents, monitor queues for variations, and adjust as necessary to balance capacity
Manage scheduling and coverage for the globally distributed team
Manage escalations, aggregate customer feedback, and suggest process enhancements
Work closely with XFN teams to drive resolution of escalated and aging tickets
Report on weekly, monthly, and quarterly metrics/insights to keep cross-functional partners informed of support performance and customer sentiment
Implement and manage a Quality Assurance process to ensure agents are providing timely quality responses, following escalation guidelines - provide coaching as needed
Partner with the Enterprise Operations Program Manager(s) to flag any process gaps or suggested enhancements in support processes or tools
Essential Skills/Experience:
Minimum 2 years of prior relevant people management experience
Ability to follow internal escalation paths across multiple tiers of scaled support
Customer-oriented mindset with demonstrated understanding and empathy
High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
Excellent communicator with the ability to clearly explain technical steps to a non-tech savvy audience
Creative problem solver with experience optimizing operational flows for scale
Demonstrated ability to prioritize in a fast-paced environment with competing priorities
Collaborative team player with "get it done attitude
B2B technical support experience is highly desired
Strong written and verbal communication skills
Preferred Skills:
Understanding of basic API functionality and principles
Basic understanding of a Web stack; basic scripting experience
Experience with an API Testing tool (ie. POSTMAN, SoapUI)
Perfunctory SQL
RESPONSIBILITIES
Serve as team lead for our global front-line team through consistent coaching and supervision to ensure we meet/exceed all key performance indicators eg. SLA, Response Time, CSAT, etc.
Conduct weekly and daily planning to efficiently allocate workload to agents, monitor queues for variations, and adjust as necessary to balance capacity
Manage scheduling and coverage for the globally distributed team
Manage escalations, aggregate customer feedback, and suggest process enhancements
Work closely with XFN teams to drive resolution of escalated and aging tickets
Report on weekly, monthly, and quarterly metrics/insights to keep cross-functional partners informed of support performance and customer sentiment
Implement and manage a Quality Assurance process to ensure agents are providing timely quality responses, following escalation guidelines - provide coaching as needed
Partner with the Enterprise Operations Program Manager(s) to flag any process gaps or suggested enhancements in support processes or tools
Essential Skills/Experience:
Minimum 2 years of prior relevant people management experience
Ability to follow internal escalation paths across multiple tiers of scaled support
Customer-oriented mindset with demonstrated understanding and empathy
High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
Excellent communicator with the ability to clearly explain technical steps to a non-tech savvy audience
Creative problem solver with experience optimizing operational flows for scale
Demonstrated ability to prioritize in a fast-paced environment with competing priorities
Collaborative team player with "get it done attitude
B2B technical support experience is highly desired
Strong written and verbal communication skills
Preferred Skills:
Understanding of basic API functionality and principles
Basic understanding of a Web stack; basic scripting experience
Experience with an API Testing tool (ie. POSTMAN, SoapUI)
Perfunctory SQL
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