Senior Full Stack Developer
Job Reference: 20-06695
Type: *** Automotive is searching for a senior level full stack developer who will be a key contributor to the team. The candidate will possess a strong analytical mind, be a technical and creative thinker, have a strong aptitude for problem solving, and have zero tolerance for inefficiencies in software development. The ideal candidate will have excellent written, oral and interpersonal communication skills, along with the fervent desire to continuously learn about different products and technologies. We value humility, a strong work ethic, flexibility, collaboration, technical curiosity, and constant learning.
You will be an architect and developer on a scalable internal web application that enables automated deployment of datasets and reports to external clients. You will be responsible for the design and development of all layers of the application. This team is responsible for workflow automation and modernization/refactoring of legacy applications and processes. This position offers an excellent opportunity for technical and professional growth.
The key traits, responsibilities and functions of the role include:
Be a key hands-on contributor to the design and implementation of new products and features throughout the entire stack.
Ownership of codebase, maintaining it and ensuring it runs consistently. You will own quality for your work.
Identify, design, develop, test, and release high quality, secure functionality as efficiently as possible.
Consistently identify opportunities to optimize and automate processes and workflow.
See beyond the current norm of operation, then design and implement solutions in stages.
Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
Advise and assist application developers with proper roll-out and versioning procedures.
Work with project team members in all phases of software development life cycle.
Work with team to understand the project requirements, system architecture, technical design, and develop the application components based on the design.
Work with team to follow system test plans, ensure software quality assurance standards are achieved, and validate that business goals are accomplished.
Interface with support, product management, project management, QA, DBAs, and other colleagues to support ongoing operations.
Track and report development progress and performance daily.
Create comprehensive technical documentation and release notes.
Ability to work in a fast-paced, deadline-driven environment.
Ability to work effectively within a diverse team and to communicate with others is crucial.
Ability to mentor junior software developers.
We are seeking highly motivated individuals with a consistent record of professional and personal achievement. Creativity, initiative, resourcefulness and an entrepreneurial spirit are a must, in addition to the following:
Bachelors Degree in Computer Science or Software Engineering or related field with significant software and computer science course work.
Excellent understanding of programming concepts and methods, software development lifecycle and Agile development methodology.
Excellent communication, analytical, troubleshooting, and time management skills.
Ability to seamlessly transition to high-priority projects and situations.
You have taken a large-scale solution from inception to production.
Four plus years experience developing applications leveraging the following:
Object-Oriented programming language (Python preferred)
Web Frameworks (Django preferred)
Containers and Container Application platforms (OpenShift, Docker, and Kubernetes preferred)
DBMSs such as PostgreSQL, DB2, Vertica
Some experience with the following preferred:
ETL tool (IBM DataStage preferred)
Version Control software/tools such as Bitbucket/Git
BI tools (Tableau preferred)
Job Reference: 20-06648
Type: General Responsibilities: Make editorial changes within the queue for change requests sent to a specified email address Serve as backup for dispatching incoming queue cases to Content Editors. Coordinate the process of soliciting new hotel information. Coordinate bulk loading of content changes and regular data feeds. Run weekly metrics performance reports. Coordinate assignment of work to vendors. Run database queries for multiple types of information. Create and maintain status spreadsheets and project plans. Own local SEO expertise and implementation.
This person will receive content files and publish them in our content management system. Experience coordinating and publishing content to the web required. Must be adept publishing with one or more content tools such as Salesforce Knowledge, Adobe Experience Manager, WordPress, or similar applications. Ability to build basic automation a plus. An eye for detail and quality assurance background ideal
IT Quality Assurance Engineer
Job Reference: 20-06632
Type: Duration:0-6 month(s)
Quality Assurance Engineer
Job Reference: 20-06620
Type: The QA Engineer is responsible for operational support including QA/UAT design, development and execution in an agile environment. This role will rely heavily on test automation framework design and development.
Develop and execute test plans, test cases and client use-case
Perform UAT / regression testing for all enhancement and/or patch releases against documented specifications
Perform UAT / regression testing against APIs, Web Services using internal and external tools, Web portals and reports
Identify and report QA issues, workflow issues and other project risks to development team
Evaluate overall test processes and produce regular progress updates
Work closely with product managers and developers to understand the product roadmap and product specifications to help determine the right test strategy
Tasks include evaluating daily test suites results, maintaining/updating automation tests, and improving regression tests/framework
SKILL SET PROFILE
Manual/automation test best practices - 4 yrs exp
Behavior Driven Development 3 yrs exp
Functional UI testing experience
Experience developing test automation frameworks 2 yrs exp
OO and MVC software/web/API dev experience - 1 yrs exp
Cucumber language experience.
Postman dev experience Nice to have
Use of VCS. Git is a bonus - 1 yrs exp
Strong analytical and problem solving capabilities
Accurately convey the facts without bias.
Recognize and acknowledge the value of other's contributions.
Recognizes others emotions and responds with empathy.
Must possess excellent time management and prioritization skills
Positive, active member of a team, who is able to express opinions in a constructive manner. Networks with senior members in their area of expertise.
EDUCATION & EXPERIENCE
May require a Bachelors degree or equivalent experience. Typically requires 2-3 years related experience.
Quality Assurance Tech
Job Reference: 20-06544
Type: Job Description: Quality Assurance Tech II - See Attachment for Full Details
Number of openings: 1
Submittal limit per supplier: 3
Estimated start date: 10/12/20
Duration: 7 months
Bill rate max (if applicable): ***/hr
Program office contact: ***
IMPORTANT COMPLIANCE NOTES FOR SUPPLIERS:
Last 4 digits in their SSN are required for all candidates upon submittal in the VMS.
Sub-contracting is not permitted.
The terms of the Supplier Master Services Agreement with *** govern all assignments through the Contingent Workforce Program. Posting the *** name, group names, technologies, project code names, or program office information on public-facing sites is strictly prohibited.
More information on the above policies can be found in your Supplier Manual. If you have any questions, please reach out to ***.
Job Reference: 20-06493
Type: Manage different work flows across multiple offices, time zones, and markets
Help establish team goals and work with multiple stakeholders on strategies for executing, measuring progress and reporting results
Engage in strategic discussions to identify problems, measure and improve the quality of workflows
Identify opportunities to improve tooling and implement scalable solution
Ensure that the right level of tracking and transparency of milestones is maintained.
Supervise the active projects and programs across the team to ensure they are tracking to committed goals/milestones.
Drive internal process changes to meet the needs of an evolving, complex Operations environment
**OPEN TO ANY US LOCATION
Spanish fluency required
Standards and practices experience
2+ years of industry experience in consumer-oriented product environment or operations role
Experience working independently and a track record of taking initiative
Communication and presentation experience
Experience analyzing and solving problems
Experience with Excel
Experience with SQL
Strong verbal and written communication and comprehension skills
Minimum of 6 months of prior operations experience in Content Moderation, Social Media, Business Process Outsourcing or video related services; preferred
Computer literacy and working knowledge of email, internet browser, and online applications
Good problem-solving and critical-thinking skills, ability to make sound judgements based on provided guidelines
Resourceful, ability to multitask, and strong attention to details
Self-motivated and able to work independently as well as contribute to cross-functional and global teams
Flexible and able to quickly adapt to frequent process and information changes
Ability to maintain a high degree of confidentiality while meeting strict deadlines
Willing to work on cyclical schedule and can easily adapt to repetitive tasks over long periods of time
Ability to quickly absorb training on product and tool functionality
Strong attention to detail
Ability to perform well autonomously
Comfortable viewing sensitive content
Testing / Quality Assurance Analyst
Job Reference: 20-06369
Type: Qualifications: Specific experience in the following desirable: RF OTA (TIS/TRP) testing, End-to-End IOT and advanced scripting capability in support of test automation and data post-processing.
Involved in execution of Test cases/Test plans
Consulting with Telecommunication engineering team and helping to run test cases and test the new features
Review and baseline Test Specifications
Interacting with different client based on the test results of their devices
Interaction with client about the daily status of the project related activities
Reporting all the Defects that may arise during testing
Project Manager - III
Job Reference: 20-06326
Type: Manager is open to direct contact Linda Hall [***]
**Please note that *** requires a *** per hour minimum wage for all contractors.
This role will provide exceptional customer service to business partners of Security Assurance through the security lifecycle of design review, testing and product release for new services and changes in features being built on our new public cloud infrastructure. This role requires someone who enjoys a fast pace, and rapidly changing work. It will not be boring! 4-6 years experience. ----------RESPONSIBILITIES: ------ Demonstrate excellent communication skills, leadership and judgment; ------ Must be compassionate and kind. Manage the delivery of multiple projects concurrently that have moderate to high levels of business or technical complexity and risk, and that involve multiple business areas and owners; ------ Manage dependencies and impacts with other teams and business functions; ------ Be accountable to ensure project commitments and deliverables are met; ------ Interact daily with development teams, quality engineering, product managers, and security teams to execute this work and ensure the smooth delivery of the business solution and all deliverables; ------ Work is reviewed and measured based on attainment of objectives and overall success of projects; ------ Provide global and cross-functional leadership to local and virtual project teams, building a collaborative and productive environment for teams to excel in. -----SKILLS: ------ Project management and information systems software development lifecycle experience; ------ Saleforce.com, a plus; ------ Expert project management skills, specifically communication skills, project planning, risk management and capacity planning; ------ Ability to learn quickly and adapt in a dynamic environment; ------ Excellent spoken and written communication skills including receptive listening skills and ability to present complex ideas in a concise and objective manner; ------ Comfortable and experienced in presenting to senior level project stakeholders and sponsors as well as to large audiences; ------ Excellent team player able to work with virtual and global cross functional teams; ------ Excellent influencing and negotiation skills; ------ Ability to work with deadlines and in a fast paced environment; ------ Has demonstrated clear leadership skills and experience working with large, complex projects; ------ Knowledge of G Suite (presentations, etc) ----------DESIRED SKILLS: ------ Familiarity or interest in public cloud (AWS) security; Professional project management credentials (such as PMP); ------ Experience with Agile methodologies and principles; ------ Advanced negotiation and presentation skills; ------ Knowledge of on-demand web applications, web services APIs and various integration technologies is a plus
Sr. QA Engineer
Job Reference: 20-06163
Type: Job Description:
The title for this role is Sr QA Engineer.
Key Qualifications: Knowledge
Experience with building test automation framework, test automation scripting, scheduling and reporting using modern testing tools/frameworks (Selenium, Karate, Cypress etc.,)
Analyzing Test Scenarios and design/ convert to automation scripts
Maintenance of existing automation scripts
Experience in Automation Tools - Selenium, WebDriver, Karate, Cypress etc.,
Experience with QA strategies such as mocking, pairwise testing, UI and API level testing
Demonstrated experience in test planning, design, test strategy and test execution of highly complex systems
Ability to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Knowledge of Testing methodology (TDD, BDD)
Experience in Agile, Scrum, Kanban methodologies
Responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle
Excellent written and verbal communication skills are required as the person will work very closely with diverse teams
Adhere to Enterprise Software Delivery Methodology
Define automation plans
Conduct feasibility study, assist with automation utilizing current frameworks and tools
Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
Design and implement automation frameworks that work across multiple platforms
Lead automation efforts and explore new test automation tools and methods
Lead, develop, monitor and execute test activities for small to medium size projects
Work closely with development and business partners to ensure timely collaboration and resolution
Review and understand project or application requirements, conduct ambiguity review
Prepare robust test strategy, test plan, test cases, log defects and produce status reports
Manage and create test data
Work closely with offshore vendor teams to ensure continued support and test execution in various time zones
Utilize JIRA as the defect tracking system and report issues promptly and accurately
Conduct defect/issue triage sessions, follow defects through closure
Ensure reproducibility, auditability and traceability of deliverables
Assist in building and configuring test environments
Monitor environmental impacts, communicate potential risks, provide mitigation plans
Map test cases to the requirements, provide requirement traceability metrics (RTM)
Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and execution
Provide testing support and conduct working troubleshooting sessions with development partners for timely resolution
You are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality Assurance
Taking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environment
Support Specialist Lead, WhatsApp Business API
Job Reference: 20-05977
Type: We are seeking a customer support extraordinaire who is passionate about helping customers resolve their issues, ready to work alongside our frontline team to improve our customer support experience, and wants to make a positive impact on an emerging team. The ideal candidate is someone who has worked in a product support or technical support environment as a lead and/or QA within the technology or social media industry.
Serve as team lead for our global front-line team through consistent coaching and supervision to ensure we meet/exceed all key performance indicators eg. SLA, Response Time, CSAT, etc.
Conduct weekly and daily planning to efficiently allocate workload to agents, monitor queues for variations, and adjust as necessary to balance capacity
Manage scheduling and coverage for the globally distributed team
Manage escalations, aggregate customer feedback, and suggest process enhancements
Work closely with XFN teams to drive resolution of escalated and aging tickets
Report on weekly, monthly, and quarterly metrics/insights to keep cross-functional partners informed of support performance and customer sentiment
Implement and manage a Quality Assurance process to ensure agents are providing timely quality responses, following escalation guidelines - provide coaching as needed
Partner with the Enterprise Operations Program Manager(s) to flag any process gaps or suggested enhancements in support processes or tools
Minimum 2 years of prior relevant people management experience
Ability to follow internal escalation paths across multiple tiers of scaled support
Customer-oriented mindset with demonstrated understanding and empathy
High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
Excellent communicator with the ability to clearly explain technical steps to a non-tech savvy audience
Creative problem solver with experience optimizing operational flows for scale
Demonstrated ability to prioritize in a fast-paced environment with competing priorities
Collaborative team player with "get it done attitude
B2B technical support experience is highly desired
Strong written and verbal communication skills
Understanding of basic API functionality and principles
Basic understanding of a Web stack; basic scripting experience
Experience with an API Testing tool (ie. POSTMAN, SoapUI)