Retail Sales Associate
Job Reference: 20-06701
Type: At least 5 year relevant experience required. Customer - Through the use of Delivering Customer Delight build relationships with customers and understand their needs. Deliver a strong genuine customer experience that will allow the customer to confidently recommend *** to their friends and family. Make wireless terms, products and services seem simple and understandable. Ensure that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure you set them up for success through the customer on-boarding process. Build customers confidence by making their experience comfortable, simple and by solving the whole problem. Provide Store Management with feedback and solutions to improve customer service and sales results. Ability to handle multiple priorities and customers. Know and use the store systems to support the Customer Experience, including the Point of Sale and Customer Account Management; give support to co-workers when needed. Employee - Support team members in serving customers and doing store operations tasks such as cleaning, merchandising, etc. Share customer experiences with the rest of your team including management. Cross-train and coach among store staff. Refer candidates that would be a good fit with ***. Celebrate individual achievements and team successes. Stay current on ***s web based resource and instructor led trainings. Owner- Maintain a neat, clean, organized store environment at all times. Adhere to ***s Code of Conduct, Dress Code and *** Values. Understand the purpose of the Employee Handbook and Sales Associate Compensation Plan. Assist in setting-up, refreshing and clearing the stores visual displays and interactive devices. Know and use the store systems to support the Customer Experience, including Point of Sale and Customer Account Management; know where and how to get support when needed. Take personal responsibility for staying current on all store communications and asking follow-up questions as needed. Increase personal proficiency at store operations tasks; share tips and experience with other Sales Associates to build their proficiency. Deliver financial results based on key performance indicators.
Target hire date: ASAP
No approved expenses.
*** to provide equipment.
The candidate can be remote, but there may be an ask for them to work from the FRISCO office once the location is open.
Manager feedback: Bilingual (Spanish) would be a plus. Looking for individual with some retail (wireless) and call center/support experience. The position will be supporting our field and dealers via phone, email, and salesforce requests. If the individuals have call center experience it would help them manage the workload. The role will require evening and weekend hours and will require them to be self-motivated to get the daily tasks completed.
Back End Developer
Job Reference: 20-06661
Type: Job Description: Tell us about your department:
The Proximity Platform team is responsible for software that uses customer location information while to improve the shopping experience while a customer is in-store. Working with a variety of technologies we serve relevant ads, speed up in-store pickup, help managers better plan for upcoming rushes, and offer our customers shopping help. We work closely with the retail app team, the advertising technology team, and retail operations.
Position Summary/Job Description:
The candidate will be working in Java and, occasionally, ReactJs to support location aware features in the retail application, to improve the accuracy and reliability of our systems, and gather and track performance metrics.
The candidate will work with Java, AWS, Kubernetes, and SQL and No-SQL datastores in a devops-based environment.
What are the top five skills and number of years of experience required to perform this job?
Java 5+ years
AWS 2+ years
Kubernetes 1+ years
SQL 4+ years
Webservices 4+ years
What are some preferred/nice to have skills the manager is looking for?
Groovy build system
Interview Process Overview:
45-minute phone screen including ~15 basic coding exercise
3 hour videocall interview that includes 1 hour of coding, 1 hour of software and system design, 1 hour of soft skills.
Additional Job Requirements: Hiring Manager ***
Social Media Manager - Paid Strategy
Job Reference: 20-06145
Type: Social Digital Marketing Manager
This position will be part of the North America Social Team, to be filled immediately. We are looking for a fast-learning, very diligent, outspoken, proactive, self-organized and delivery-oriented social digital marketing expert, with the ability to independently work through everyday tasks and challenges. The successful candidate must be at ease to work in a cross-functional teams, with stakeholders of different levels of seniority, high emphasis on relationship management and successful campaign execution.
The position will be located at ***s San Jose headquarters.
The core focus of this role will be planning and driving the strategy of high performing brand and acquisition activities via paid social channels. This role is ideal for a digital account manager looking to make a move client side.
Drive cross-channel strategy and deliver tactical plans for customer facing marketing campaigns across social channels
Work closely with key internal stakeholders and external agencies (media, creative and channel experts) to ensure marketing campaigns deliver against agreed objectives, timelines and budget
Ongoing communication of campaign progress and optimisation to wider team to manage business expectations
Expertly navigate competing priorities across a highly matrixed organization
Post-campaign analysis and preparation of performance reports, including recommendations for future activity
Required Skills and Experience:
Minimum 3+ years of online consumer marketing experience with a leading e-commerce company or in a consumer internet environment
Deep channel expertise in paid social, particularly Client, Instagram, Pinterest, Twitter, YouTube, and reddit advertising ecosystem
Technical know-how of ad serving, pricing models, media buying principles and ad tracking
Excellent project management and communication skills are a must
Experience working with external agencies (media, creative)
Strong analytical mind, ability to use data to make decisions and influence key stakeholders
Proven experience managing multiple digital assets and campaigns
A PowerPoint master able to express ideas, plans and results in presentation format
A natural communicator, with an ability to grasp complex technical/business concepts and express them to others in a simple clear language
Must thrive in a dynamic, fast-paced environment; be a highly-motivated self-starter
Must be confident and comfortable presenting to an executive audience
Global agency or client-side experience working in retail, e-commerce highly preferred
Marketing degree preferred
Job Reference: 20-05603
Type: Job Description: Max bill rate: ***/hr
Please DO NOT submit candidates rejected under #2442-1 (same position/HM).
Customer Service Representative/IOD Logistics Coordinator (4 positions)
Contractors will work remotely initially (until office re-opens)
Customer Service Representative/Logistics Coordinator is responsible for account management to effectively and efficiently determine appropriate shipment routing to deliver within guidelines set by the shipper and customer. Serves as a liaison between 3PL and *** entities. Run KPI reports score card Order management: Delete and change request, order tracking and tracing On-time Management (shipping and delivery) Run daily Open D/O Report to identify delayed shipments Answer order processing questions from internal *** Provide status of orders to various business units within *** Manage communication channel between warehouse and load planners Customer Routing Guide Management Report customers On Time, Right Quality scores Run various reports relating to shipping status and in-transit status within SAP system Track and resolve shipping, warehouse, carrier shipping errors Outbound shipping and delivery to customer distribution or retail centers Complete daily/weekly/monthly reporting functions Manage and prioritize multiple time-sensitive tasks in a fast-paced environment Analyze large datasets and organize historical data to communicate trends and focus for improvement Work with 3PLs to gather PODs in a timely manner Work closely with SCM teams and transportation to assure the most efficient delivery of products to customers Track and trace all in-transit deliveries to ensure on time delivery Work closely with 3PL, transportation, and carriers managing aging in-transit shipments and corrective actions to mitigate future delays Ad hoc reporting/project Management
Necessary Skills / Attributes
High School Diploma or equivalent with 2+ years of directly related experience is required. Bachelor or equivalent degree or experience preferred. The ability to read, prepare, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents. Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions. Has keen knowledge of logistics operations Is able to identify standard problems within the delivery cycle and make recommendations Strong verbal and written communication skills Strong organization and time management skills Ability to work in a team environment while delivering independent results Proven intermediate to advance knowledge of Excel (i.e. pivot tables and analysis, formulas (VLook up, Workday, Networkdays, IF, AND etc) Education in business, supply chain, economics, or similar System knowledge of SAP LE Module and TMS preferred
Please submit candidates w/ the following must-haves:
1) Strong excel skills/ attention to detail (specifically data analysis, pivot tables, vlookups, charts)
2) Ideally 3-5 years of experience w/ logistics b/g; looking for candidates that are customer service oriented w/ logistics operations & account management in logistics
3) Self-driven w/ strong critical thinking skills; can work independently and think outside the box
4) Flexible to work on holidays/weekends as needed; and OT as needed
5) Ability to work in a fast-paced environment
SAP & I2-PMS (Transportation Management System) experience are a HUGE plus; candidates w/ these qualifications will be interviewed first.
Comments for Suppliers: Bill rate: ***/hr
Please DO NOT submit candidates rejected under #2442-1 (same position/HM).