MASTER Interaction Designer
Job Reference: 20-04889
Type: Job Description: Cross is looking for a senior-level UX/product designer to help our growing user experience team design best-in-class digital experiences. Youll work with various stakeholders across the organization to take ideas from initial concepts through delivery with simple, enjoyable experiences for our members, providers, brokers and employer audiences.
Create designs that provide best-in-class user experiences and evangelize user-centered design principles
Understand data and analytics and turn them into design strategies to be implemented by our developers to drive ongoing web design/improvement
Work closely with eBusiness Portals, Marketing, and BU partners to design high quality digital interactions that drive user adoption rates for self-service features, retain members, increase revenue from online applications, and precisely communicate product features and benefits
Rapidly develop user flows, wireframes, visual mock-ups, detailed high-fidelity schematics, final design assets and functional specifications
Define the user experience of new features and play a key role in helping define corresponding feature requirements
Effectively and convincingly prepare design recommendations driven from competitive research, industry best practices, user research, and web analytics
Take a holistic approach to interaction design across all channels, taking advantage of opportunities to apply similar workflows and components in multiple places
Understand various web technologies and have the ability to clearly storyboard ideas
May instruct, guide and oversee work of lower-level professionals
Above all, have outstanding communication and storytelling skills
Have ability to serve as a change agent and influence behavior across departmental lines and at multiple levels
Have ability to strongly influence cross-functional teams to elicit department/partner alignment to strategic objectives
Work independently and is looked to by others for extensive subject matter expertise, direction, and resolution of complex problems
Have expert knowledge of workflow analysis, static and dynamic prototyping
Have strong knowledge of graphic fundamentals, web layout, typography and experience with front-end UI design
Have a strong command of web standards, cross-browser compatibility, accessibility and various web-related optimization techniques
Possess creativity and ingenuity needed to design interfaces that balance user needs with business/legal requirements
Have ability to manage multiple tasks in various stages of completion, across various projects
Have ability to conduct heuristic reviews of website and constituent interactions
Have ability to thrive in a fast-paced, high throughput environment, often with aggressive timelines
Have strong business analysis skills
Native mobile app experience
Experience with building or assisting in the creation of Design System (InVision DSM or similar) is a HUGE PLUS
The ideal candidate also has experience with health care, financial or other transactional business process design. Assignments are very broad in nature and can of high complexity.
A bachelors degree in design or a related field is desired.
8+ years of relevant experience are required.
*** is an Equal Opportunity Employer.
Visual Designer Senior
Job Reference: 20-04646
Type: Job Description: Position Summary
***s Digital Customer Experience team is looking for a Senior Visual Designer to join its User Experience team. The User Experience team at *** is responsible for the look and feel of *** websites, native mobile apps and other interactive experiences. The Senior Visual Designer is responsible for leading conceptualizing, prototyping and creating designs and final assets for our internal clients on a wide range of projects.
Conceptualize, design, and implement a broad range of projects from large scale designs to small pixel-perfect details extending the visual language of the *** brand.
Work collaboratively with the UX design team, including interaction designers, information architects and content strategists employing a consistently high standard of user-centered design.
Refine and iterate on digital style guide and design system
Partner with production teams and QA to ensure UI designs are implemented correctly into production.
Meet deliverables and timelines on many concurrent projects in a fast-paced environment.
Lead the creation, evolution, and implementation of design standards and guidelines.
Deliver work products that span all project phases from concept and design through to production (e.g., sketches, mockups, low and hi-fidelity comps, specs, guidelines, and production-ready assets)
Ensure Crosss brand is properly and accurately represented in designs.
BA or BFA in Graphic Design, Web Design, or related field.
At least 6+ years of experience designing digital interfaces.
Able to make informed decisions on a variety of matters consistent with goals and objectives of group, often in high business impact environment.
Comfortable in maintaining multiple priorities and timelines in fast-paced, demanding environment.
Expert knowledge of key concepts, practices and procedures relating to the Visual Design field, with demonstrated ability to apply said practices to real-world design problems.
An excellent eye for detail and accuracy with respect to designs
Stays abreast of latest trends and tools.
Strong ability to work with stakeholders.
Experience working in Agile development environment.
Lead and inspire peers and junior designers.
Excellent communication skills and presentation skills.
Background in health care or similar fields.
Experience developing for mobile interfaces.
Experience building and maintaining design systems and style guides
Expert working knowledge of Sketch, InVision and Adobe Creative Cloud