MASTER Interaction Designer
Job Reference: 20-04889
Type: Job Description: Cross is looking for a senior-level UX/product designer to help our growing user experience team design best-in-class digital experiences. Youll work with various stakeholders across the organization to take ideas from initial concepts through delivery with simple, enjoyable experiences for our members, providers, brokers and employer audiences.
Create designs that provide best-in-class user experiences and evangelize user-centered design principles
Understand data and analytics and turn them into design strategies to be implemented by our developers to drive ongoing web design/improvement
Work closely with eBusiness Portals, Marketing, and BU partners to design high quality digital interactions that drive user adoption rates for self-service features, retain members, increase revenue from online applications, and precisely communicate product features and benefits
Rapidly develop user flows, wireframes, visual mock-ups, detailed high-fidelity schematics, final design assets and functional specifications
Define the user experience of new features and play a key role in helping define corresponding feature requirements
Effectively and convincingly prepare design recommendations driven from competitive research, industry best practices, user research, and web analytics
Take a holistic approach to interaction design across all channels, taking advantage of opportunities to apply similar workflows and components in multiple places
Understand various web technologies and have the ability to clearly storyboard ideas
May instruct, guide and oversee work of lower-level professionals
Above all, have outstanding communication and storytelling skills
Have ability to serve as a change agent and influence behavior across departmental lines and at multiple levels
Have ability to strongly influence cross-functional teams to elicit department/partner alignment to strategic objectives
Work independently and is looked to by others for extensive subject matter expertise, direction, and resolution of complex problems
Have expert knowledge of workflow analysis, static and dynamic prototyping
Have strong knowledge of graphic fundamentals, web layout, typography and experience with front-end UI design
Have a strong command of web standards, cross-browser compatibility, accessibility and various web-related optimization techniques
Possess creativity and ingenuity needed to design interfaces that balance user needs with business/legal requirements
Have ability to manage multiple tasks in various stages of completion, across various projects
Have ability to conduct heuristic reviews of website and constituent interactions
Have ability to thrive in a fast-paced, high throughput environment, often with aggressive timelines
Have strong business analysis skills
Native mobile app experience
Experience with building or assisting in the creation of Design System (InVision DSM or similar) is a HUGE PLUS
The ideal candidate also has experience with health care, financial or other transactional business process design. Assignments are very broad in nature and can of high complexity.
A bachelors degree in design or a related field is desired.
8+ years of relevant experience are required.
*** is an Equal Opportunity Employer.
Senior Workday Analyst
Job Reference: 20-04737
Type: Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If youre interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join *** a company you can be proud to be a part of.
We are not your typical HR systems team.We prioritize our employees experience in everything we design. We build through team collaboration and innovative thinking.We are committed to being champions of the employee experience as we leverage technology to bring awesome experiences to life for all *** employees.
As a member of the HR Systems team, you will be responsible for delivering new capabilities using our Technology portfolio primarily Workday HCM products. We value out of the box thinking to surface solutions and options to time sensitive operational issues it is about passion, creativity and a commitment to excellence in a fast-paced, high energy, fun environment. The People Technology Systems Analyst works closely with People Organization (HR) Centers of Excellence/Expertise (COE) teams, HR Business Partners and collaborates with IT and vendors to bring forward the best solution.
What You Would Do | Responsibilities
Identify solutions and innovation opportunities to meet emerging priorities and requirements.
Research, troubleshoot and lead resolution efforts while building partnerships and forging customer relationships.
Gather user requirements and collaborate with cross-functional teams to design and implement system solutions.
Proactively identify and drive User Experience improvements.
Perform Workday HCM business process configurations.
Develop detailed test plans and lead systems testing and user acceptance testing.
Serve as a Subject Matter Expert for Workday HCM functions.
Provide support and troubleshooting for Workday HCM.
Outstanding analytical and problem solving abilities.
Ability to work well under pressure, handle multiple tasks in a fast-paced environment with flexibility, positive attitude and a sense of humor.
Able to absorb new technologies and features quickly. Have an explorer mindset.
Must demonstrate a sense of urgency and ownership to drive issues and tasks to completion.
Possess excellent verbal and written communication skills.
Build trusted relationships at all levels across the organization.
Demonstrate the ability to handle sensitive and confidential information.
Bachelors degree or 3-5 years equivalent experience in a related field
Minimum 3-5 years of experience as an HRIS analyst
Minimum 3-5 years hands-on experience with HR systems design, test and QA processes
Expertise in Workday business process configurations specially on Core HR BPs such as Job Change, Hire, Termination, and Request Comp Change
Basic knowledge of Workday security model.
Knowledge of Workday EIB loads.
Basic understanding of Workday reporting and dashboard capabilities.
Capable of adapting to changing situations and prioritizing tasks as necessary.
Manage unexpected situations professionally and maintain a calm demeanor in difficult situations.
Experience in business process optimization.
Advanced Workday Experience / Certification Reporting, Security and Release management.
Knowledge of Workday API framework and partner ecosystem.
Visual Designer Senior
Job Reference: 20-04646
Type: Job Description: Position Summary
***s Digital Customer Experience team is looking for a Senior Visual Designer to join its User Experience team. The User Experience team at *** is responsible for the look and feel of *** websites, native mobile apps and other interactive experiences. The Senior Visual Designer is responsible for leading conceptualizing, prototyping and creating designs and final assets for our internal clients on a wide range of projects.
Conceptualize, design, and implement a broad range of projects from large scale designs to small pixel-perfect details extending the visual language of the *** brand.
Work collaboratively with the UX design team, including interaction designers, information architects and content strategists employing a consistently high standard of user-centered design.
Refine and iterate on digital style guide and design system
Partner with production teams and QA to ensure UI designs are implemented correctly into production.
Meet deliverables and timelines on many concurrent projects in a fast-paced environment.
Lead the creation, evolution, and implementation of design standards and guidelines.
Deliver work products that span all project phases from concept and design through to production (e.g., sketches, mockups, low and hi-fidelity comps, specs, guidelines, and production-ready assets)
Ensure Crosss brand is properly and accurately represented in designs.
BA or BFA in Graphic Design, Web Design, or related field.
At least 6+ years of experience designing digital interfaces.
Able to make informed decisions on a variety of matters consistent with goals and objectives of group, often in high business impact environment.
Comfortable in maintaining multiple priorities and timelines in fast-paced, demanding environment.
Expert knowledge of key concepts, practices and procedures relating to the Visual Design field, with demonstrated ability to apply said practices to real-world design problems.
An excellent eye for detail and accuracy with respect to designs
Stays abreast of latest trends and tools.
Strong ability to work with stakeholders.
Experience working in Agile development environment.
Lead and inspire peers and junior designers.
Excellent communication skills and presentation skills.
Background in health care or similar fields.
Experience developing for mobile interfaces.
Experience building and maintaining design systems and style guides
Expert working knowledge of Sketch, InVision and Adobe Creative Cloud
Job Reference: 20-03929
Type: Visual Storyteller & Graphic Designer
Join the growing *** Creative Studios team of experienced professionals to create amazing visuals for one of the largest online marketplaces, ***. The Visual Storyteller & Graphic Designer will work within the *** Creative Services department that includes Editorial and Content teams, and report directly to the Manager of Visual Design.
The ideal candidate will help deliver successful executive level presentations and communications led print materials, campaign extensions and digital content for key stakeholders across the company. The Graphic Designer will utilize their strong conceptual design skills to create on-brand visual experiences across Keynote, google slides and Powerpoint presentations plus deliver more tactical visual executions for web, print, OOH and event mediums.
You must have solid knowledge of Sketch, Photoshop and Illustrator and demonstrate a strong sense of ownership and attention to detail while executing consistent creative. More than anything we are looking for your creative point of view and your ability to manage the story being told through the visuals.
The ideal candidate is collaborative and loves working in a fast paced, creative team, partnering with multiple internal and external clients to produce the best possible work. They will also participate in brainstorms to uncover new communication channel and improve existing internal campaigns. They should be able to communicate design and visual choices as well as driving a project to completion.
Job Duties and Responsibilities
Collaborate with colleagues and senior leaders as well as executives across the company
Responsible for coming up with creative direction for multiple campaigns and creative executions
Use Sketch, Illustrator, Photoshop to a high standard, having a great knowledge of workflows and working fast and efficiently
Immerse yourself in the new *** brand and be able to translate it into applicable visuals.
Share insights on how to refine and improve our collective design process
Bring energy and enthusiasm, sparking creativity with new sources of inspiration
Every project is different: Potential deliverables include gifs, presentations, styleframes, infographics, digital display layouts, website wireframes and mocks, product demos and social media graphics.
In order to be successful in this role, we need someone who:
Has at least 4-6 years of graphic design experience in house or at an agency.
Is skilled in Sketch, Adobe Photoshop and Illustrator.
Has extensive experience with storytelling/communicating via Keynote/PowerPoint.
Has a strong design aesthetic and style.
Is efficient and ready to meet tight deadlines.
Can collaborate with internal stakeholders and on both quick-turn (same day) and long-term planned programs.
Has excellent organizational and planning skills with attention to detail
Has excellent interpersonal, communication skills, and good attitude in a collaborative setting.
Has the ability to work with audiences ranging from super technical engineers to world class marketers.
Has excellent presentation skills, comfortable with presenting to the most senior leadership team.
Is available for a full-time role that requires presence in the San Jose office.
Can deliver final products that are on brief and near perfect the first time around. This includes translating verbal strategy, proofreading visual design and text as well as converting detailed information like data and graphs in unique and compelling ways.
Please Provide Supporting Material when applying for this position:
Please include URLs for an online portfolio in addition to your resume. Submissions without a portfolio included will not be considered.