Staff Specialist / Office Manager
Job Reference: 20-06658
Type: MUST HAVE SKILLS (Most Important):
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience
Bachelors degree in business or related field.
Three or more years of professional level experience in a project management role either in an external or internal agency.
Successful track record at client service in a marketing or creative environment.
Ad agency project management experience including print, direct marketing campaigns, online, promotions, TV, and radio.
Knowledge of the benefits of the above communication channels, with the ability to match the channel with the clients communication need.
Ability to lead cross-functional teams, both through idea generation and assessment of ideas generated by others.
Excellent relationship building skills.
Operate effectively in a fast-paced, environment.
Crisis management, resourceful and solution oriented abilities.
Excellent creative project management skills, highly organized and ability to multitask effectively.
Ability to gain client trust and effectively manage client expectations.
Strong understanding of the creative process as well as design and print/web production.
Responsible for managing small to large projects in support of the *** Enhanced Communities Value Program (Bulk) product. Most common projects and associated responsibilities are:
Responsible for managing small to large projects in support of the *** Enhanced Communities Value Program (Bulk) product. Most common projects and associated responsibilities are:
Developing project plans in collaboration with multiple departments and teams
Work with internal VEC teams to coordinate timing around conversions and product changes with least impact to customer's billing and service continuity
Work with SFC to ensure conversion work and product changes are on schedule, alerts to team on conversion type or product adds
Weekly reporting to Manager and Leadership on conversion progress, roadblocks, or any outstanding items
Property report analyzation to identify address errors for correction, and then triage for order and process correction
Determine DRC resources for same day requests
Assist in developing project plans in collaboration with multiple departments and teams
Determines and documents project successes and lessons learned
Individual Contributor Role
Manager of Projects: Responsible for all aspects of the development & implementation of more than one large project and provides a single point of contact for those projects - original concept thru final implementation. This will help provide a much better customer experience for our property managers when it comes to escalations and implementation status.
Job Reference: 20-06651
Type: Manager contact is Vishnu Vardhan Reddy Pati [***]
Description: We're a great team of writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make the ***.com application easier to use. You're a problem solver with excellent people skills who'll write easy-to-understand user interface text, online help, and developer guides; create videos, tutorials, and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product. You'll work with teams that are on-site in Dallas and San Francisco and whose features interest you. You'll use innovative technical communication tools and Agile methodologies to deliver the best work of your career!
Responsibilities: Source code analysis (preferably force.com and apex programming) and documentation; Basic application testing experience; Create and update documentation for the *** CRM application and Chatter, including mobile applications. Develops, writes, edits, and formats materials such as Standard Operating Procedures, Business Practices, forms, checklists, technical manuals, installation guides, user manuals, and related technical and business process documentation. When creating, updating and enhancing the documentation, adhere to format, content and style guidelines, giving consideration to usability and ensuring accuracy, consistency and quality. Additionally, this position will be required to administer the processing of documents via the established Document Processing Review process. May require communication through a variety of media (e.g., web-based, Gdocs, Quip, etc.).
Previous coding and testing experience; Gdocs, MS Office expertise; ------ previous technical writing experience; ------ document version control experience; ------ excellent communication/writing skills; ------ 6-8 years industry experience
Job Reference: 20-06650
Type: DNC manager
*** Innovation Center Marketing Project Manager
Do you thrive keeping cross-functional teams and marketing projects coordinated, organized, and on track to hit multiple deadlines? Are you solution-oriented and energized by a fast-paced environment? Do you find joy collaborating across teams to achieve a common goal?
The *** Innovation Center (SIC) has an opening for a Marketing Project Manager a hyper collaborative person who keeps cross-functional teams motivated and inspired to hit deadlines with finesse and ease. The SIC Marketing Project Manager will partner closely with our Global Field Marketing team and across the entire SIC team to ensure we deliver on our goals by aligning stakeholders on the next steps, managing streamlined review processes, engaging audiences with action-oriented copy, and ultimately ensuring all milestones get achieved on time.
Success in this role will be determined by the ease and frequency in which we deliver SIC resources to top account Sales teams and customers. The SIC Marketing team aims to drive awareness and optimized utilization of our core offerings executive connections and conversations that help top account and deal Sales teams build deeper more strategic customer relationships. We activate the field, discussion leaders, Executive Sponsors, and our customers through multi-channel, action-oriented, and insightful campaigns and resources. We create a personalized, seamless, and connected experience by integrating our digital experiences with Global Field Marketing Programs.
Aside from being a champion of process, the SIC Marketing Project Manager will partner cross-functionally to leverage available resources, simplify complex projects, write irresistible copy, and help deliver marketing resources in multiple formats (social, email, presentations, and blogs) across an array of channels, internally and externally. You are a self-starter and avid learner whos not afraid to wrangle multiple stakeholders.
* Manage multiple projects and deadlines with cross-functional stakeholders
* Proven ability to multi-task and work with multiple deadlines
* Maintain strong, proactive relationships with cross-functional members of the *** Innovation Center and larger Global Field Marketing team
* Traffic Control the SIC Marketing Queue
* Project manage multi-channel communication plans and marketing activations
* Ensure SIC Workflow Automated Comms to the field, discussion leaders, exec sponsors, and eventually customers reflect the latest process and resources
* Manage the SIC Quick Start Agenda project plan, timelines, and review cycles
* Maintain regular updates and maintenance to the SIC Global Best Practices Chatter Group, SIC Virtual Resource Hub, and other tools that enable the field to build deeper relationships with our customers
* Project manage the integration of the SIC Marketing Cloud Instance which requires multi-stakeholder input and approval
* Proactively collect data and information from multiple business partners to deliver hyper-relevant, high impact resources
* Participate in all necessary internal and external meetings briefings, status, brainstorming sessions, and presentations
* 2-3 years of project management experience
* Ability to develop a plan for multiple projects simultaneously and provide a point of view and express it well
* A Bachelor of Arts degree in Project Management, Marketing, Communications or equivalent field is required
* Experience with ***, Marketing Cloud, and Google Suite (*** Admin license a plus!)
* Strong presentation skills and outstanding communication and interpersonal skills
* Experience copywriting across multiple channels (email, blog, social, web, presentations)
* Ability to interpret feedback from multiple stakeholders and a willingness to learn
* Flexibility to iterate with a team, as well as break off when needed
* Self-motivated, independent, and committed to getting things done
* Graphic design experience a plus
Job Reference: 20-06649
Type: **Open to all remote U.S. candidates
* Developing functional automated tests in Java and/or Apex
* Plan, design and enhance automation framework, utilities and tools
* Design and implement automated test suite that are fast, robust, and maintainable using Java-based tools such as OATS (Oracle Application Testing Suite), JUnit, and Apex
* Diagnose, track and manage quality issues to resolution required
* Document test plans and publish test results with the goal of continuous improvement in code quality and test coverage
* Experience in testing web based environment, SAAS preferred
* Experience with an automation scripting language, Java script, Junit and other/
Job Reference: 20-06648
Type: General Responsibilities: Make editorial changes within the queue for change requests sent to a specified email address Serve as backup for dispatching incoming queue cases to Content Editors. Coordinate the process of soliciting new hotel information. Coordinate bulk loading of content changes and regular data feeds. Run weekly metrics performance reports. Coordinate assignment of work to vendors. Run database queries for multiple types of information. Create and maintain status spreadsheets and project plans. Own local SEO expertise and implementation.
This person will receive content files and publish them in our content management system. Experience coordinating and publishing content to the web required. Must be adept publishing with one or more content tools such as Salesforce Knowledge, Adobe Experience Manager, WordPress, or similar applications. Ability to build basic automation a plus. An eye for detail and quality assurance background ideal
Quality Assurance Engineer
Job Reference: 20-06620
Type: The QA Engineer is responsible for operational support including QA/UAT design, development and execution in an agile environment. This role will rely heavily on test automation framework design and development.
Develop and execute test plans, test cases and client use-case
Perform UAT / regression testing for all enhancement and/or patch releases against documented specifications
Perform UAT / regression testing against APIs, Web Services using internal and external tools, Web portals and reports
Identify and report QA issues, workflow issues and other project risks to development team
Evaluate overall test processes and produce regular progress updates
Work closely with product managers and developers to understand the product roadmap and product specifications to help determine the right test strategy
Tasks include evaluating daily test suites results, maintaining/updating automation tests, and improving regression tests/framework
SKILL SET PROFILE
Manual/automation test best practices - 4 yrs exp
Behavior Driven Development 3 yrs exp
Functional UI testing experience
Experience developing test automation frameworks 2 yrs exp
OO and MVC software/web/API dev experience - 1 yrs exp
Cucumber language experience.
Postman dev experience Nice to have
Use of VCS. Git is a bonus - 1 yrs exp
Strong analytical and problem solving capabilities
Accurately convey the facts without bias.
Recognize and acknowledge the value of other's contributions.
Recognizes others emotions and responds with empathy.
Must possess excellent time management and prioritization skills
Positive, active member of a team, who is able to express opinions in a constructive manner. Networks with senior members in their area of expertise.
EDUCATION & EXPERIENCE
May require a Bachelors degree or equivalent experience. Typically requires 2-3 years related experience.
Job Reference: 20-06599
Type: Job Responsibilities:
Build solutions using your strong background in large scale web applications.
Research, analyze, design, develop and test the solutions that are appropriate for the business and technology strategies.
Participate in design discussions, code reviews and project related team meetings.
Work with other engineers, Architecture, Product Management, QA, and Operations teams to develop innovative solutions that meet business needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules and alignment to development principles and product goals.
Develop technical & domain expertise and apply to solving product challenges.
Solid foundation in computer science with strong competencies in data structures, algorithms, and software design.
Excellent knowledge in practicing OOAD, architectural and design patterns, open source platforms, frameworks, technologies and software engineering methodologies.
Hands-on experience in Java/J2EE, XML, Web Technologies, Web Services, Design Patterns, and OOA/D.
Experience developing data-driven applications using an industry standard RDBMS. NoSQL experience is a plus. Experience on NodeJS is a plus.
Experience with big data solutions such as Hadoop, MapReduce, Hive, Pig, Kafka, Storm etc. is a plus.
Experience in using source control systems such as Git or Clearcase, issue tracking systems like JIRA.
Strong expertise in agile development.
Demonstrated ability to understand the business and ability to contribute to technology direction that gives to measurable business improvements.
Ability to adapt to changing business priorities and to thrive under pressure.
Excellent decision-making, communication and collaboration, skills.
Bachelor's Degree with 5 years software engineering experience or Masters Degree with 3 years experience in software design and development.
Job Reference: 20-06581
Type: .NET Developer 5 years of experience in Microsoft ASP.Net and SQL Server
Builds new/enhance existing systems in .NET using ASP .NET, Web Services, Oracle. Works with business team and other software developers in completing software development and enhancement tasks. Analyzes requirements and designs solutions for projects and change requests. Codes, tests, debugs, implements, documents, and maintains complex programs. Develops test plans to verify logic of new or modified programs. Creates appropriate technical documentation. Shares knowledge within a dynamic team. Works as part of team as well as independently with minimum guidance. Performs code reviews for other team members. Prepares estimates of effort and duration for development tasks and activities. Identifies and validates solution interfaces, dependencies, and integration points. Ensures that developed code is compliant with best practices, standards, and enterprise architecture. Participates in and supports quality assurance and testing. Responsible for ongoing support and troubleshooting. Candidate must have excellent analytical, communications, and problem-solving skills. Multi-tasking and a hands-on approach to every task assigned are required skills. Required Skills/Experience: Oracle SmartView Experience a PLUS. DevOps Tools Experience a PLUS. 7-10 years of experience as a software engineer; Adept at N-tier architecture: UI, business layers and data layers 4-5 years of working experience in Oracle database Experience in Financial knowledge is a plus Microsoft certification is a plus Experience in automation for Microsoft office Add-Ins and Customization of Ribbons Proven experience with Microsoft .NET technologies including ASP.NET, ADO.NET using .NET framework 3.5 or higher Strong experience designing and working with n-tier architectures (UI, Business LogicLayer, Data Access Layer) along with some experience with service-oriented architectures (SOA) Expert in designing and development of Web based solutions using ASP.NET Candidate must have strong knowledge of VB Script, JQuery and Java Script frameworks. Working knowledge about FTP and SFTP protocols. Experience with Visual Studio 2010 or higher 4 year degre
Job Reference: 20-06557
Type: Content Strategist II
Do you want to use your content strategy skills to help make travelling easier? Do you love making complicated stuff simple, boring stuff interesting, and interesting stuff amazing? Are you ready to help people go places?
As a UX Content Strategist, you will work in a multidisciplinary design team to co-create useful, significant, and cohesive product experiences and narratives rooted in the principles of relevancy, simplicity, and delight.
Youre perfect for this role if you can blend of UX writing, storytelling, and content design. Youre enthusiastic about identifying user needs and then finding the right content and touchpoint to meet those needs, whether its photos, descriptions, structured data, or user-generated content on the web, in an app, or elsewhere. You love competitive analysis and live to bring together your insights from various places into a cohesive strategy. You understand design thinking and advocate for solutions that balance the needs of customers with business objectives.
And last but not least, youre an enthusiastic craftsperson keen to create product experiences that are clear, helpful, and human. After all, were not only propelling digital experiences, but physical ones too.
Specific things youll be doing
Write clear and consistent product content everything from broad positioning and strategy to tooltips and notifications
Use research, competitive audits, and user-centered design to develop content hierarchies
Dig into user research and competitive analysis to identify, inform, and validate your work
Communicate your findings, recommendations, and content specifications through deliverables such as content matrices, user scenarios, presentation decks, comps, prototypes, and style guides
Work closely with fellow content strategists as well as designers, engineers, product managers, and many others to conceptualize content-focused experiences and bring your work to life
Collaborate with brand teams to shape voice and tone and implement style guides
Describe and present your methods, explorations, and rationale along with a recommendation to peers and team partner
Iterate and improve by learning and growing
Advocate for content standards within your immediate team and in the organization at large
What we ask from you:
Being a stellar writer is a given you're a designer and words are your design language.
You'll regularly use logic, hard data, and empathy to inform content choices and always advocate for the user. An understanding of UX, technology, and the role content plays in design is key. (This isnt a marketing role, though you may craft marketing messaging and copy.)
You lean on established standard practices but also love to experiment and move quickly. You understand the nuances inherent in your work and how that can help customers comprehend and use our product.
Who you are:
More than 3 years professional experience with content strategy or UX writing for large enterprise web sites or applications, especially consumer-facing and transaction-focused interfaces
Knowledge of mobile first and responsive content strategies
Understanding of the development, sourcing, and governance of both structured and unstructured content types
Experience with the UX design lexicon and process
Excellent verbal and written communication skills
Self-starter who plans and executes work with minimal supervision (but youll always have support)
Bachelors degree in a relevant field Design, English, Communications, Journalism
An appetite to grow, both as a person and as a professional
A love of travel
Why join us
*** Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at *** Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, *** Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand ***, Hotels.com, *** Partner Solutions, Egencia, trivago, HomeAway, Orbitz, Travelocity, Wotif, lastminute.com.au, ebookers, CheapTickets, Hotwire, Classic Vacations, *** Media Solutions, CarRentals.com, *** Local Expert, *** CruiseShipCenters, SilverRail Technologies, Inc., ALICE and Traveldoo.
Project Manager - III
Job Reference: 20-06326
Type: Manager is open to direct contact Linda Hall [***]
**Please note that *** requires a *** per hour minimum wage for all contractors.
This role will provide exceptional customer service to business partners of Security Assurance through the security lifecycle of design review, testing and product release for new services and changes in features being built on our new public cloud infrastructure. This role requires someone who enjoys a fast pace, and rapidly changing work. It will not be boring! 4-6 years experience. ----------RESPONSIBILITIES: ------ Demonstrate excellent communication skills, leadership and judgment; ------ Must be compassionate and kind. Manage the delivery of multiple projects concurrently that have moderate to high levels of business or technical complexity and risk, and that involve multiple business areas and owners; ------ Manage dependencies and impacts with other teams and business functions; ------ Be accountable to ensure project commitments and deliverables are met; ------ Interact daily with development teams, quality engineering, product managers, and security teams to execute this work and ensure the smooth delivery of the business solution and all deliverables; ------ Work is reviewed and measured based on attainment of objectives and overall success of projects; ------ Provide global and cross-functional leadership to local and virtual project teams, building a collaborative and productive environment for teams to excel in. -----SKILLS: ------ Project management and information systems software development lifecycle experience; ------ Saleforce.com, a plus; ------ Expert project management skills, specifically communication skills, project planning, risk management and capacity planning; ------ Ability to learn quickly and adapt in a dynamic environment; ------ Excellent spoken and written communication skills including receptive listening skills and ability to present complex ideas in a concise and objective manner; ------ Comfortable and experienced in presenting to senior level project stakeholders and sponsors as well as to large audiences; ------ Excellent team player able to work with virtual and global cross functional teams; ------ Excellent influencing and negotiation skills; ------ Ability to work with deadlines and in a fast paced environment; ------ Has demonstrated clear leadership skills and experience working with large, complex projects; ------ Knowledge of G Suite (presentations, etc) ----------DESIRED SKILLS: ------ Familiarity or interest in public cloud (AWS) security; Professional project management credentials (such as PMP); ------ Experience with Agile methodologies and principles; ------ Advanced negotiation and presentation skills; ------ Knowledge of on-demand web applications, web services APIs and various integration technologies is a plus
Quality Engineer-MTS-Specific Skills Selenium-Java-Jenkins-Web Services-CIO Org
Job Reference: 20-06259
Type: Manager is open to direct supplier contact Melita Govsheev [***]
**Please note that *** requires a *** per hour minimum wage forallcontractors.
Bachelors Degree or equivalent
- Preferred 5+ years relevant experience
- Two SFDC certifications
- Good understanding of a functional area primary technology and platform
- Demonstrated ability to execute on features of medium to high complexity within his/her functional area.
- Partners with a more senior engineer to deliver complex features.
- Written code that others can understand, support, maintain, and expand.
- Demonstrated consistent, successful delivery over time.
- Considered a good problem solver who can identify root cause within functional domain and collaborate to identify root cause across system boundaries quickly
- Aware of interdependencies between his/her functional areas and other functional area, both upstream and downstream.
- Basic understanding of the architecture of the major functional platform(s) within the group or BU
- Recognition of when to configure vs. build
- Work needs direction and oversight from a more senior member of the team
- Partners with a more senior engineer to deliver very complex or foundational features.
- Solid understanding of a business area and multiple processes within that area.
- Able to actively participate in functional process discussions (level 3-4)
- Understanding of immediate upstream / downstream impacts from functional decisions
- Understanding of underlying data schema, data definitions and relationship to process
- Demonstrated understanding of both industry and SFDC-specific policies & practices. Applies them to his/her work effectively.
- Track record of delivering on features of medium complexity over a period of time
- Track record of meeting sprint commitments
- Minimal code rollbacks or post production bugs.A highly experienced professional with a full understanding of area of specialization; Has wide-ranging experiences, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. All software engineers must be well versed in Agile Methodology
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.
5+ years experience in developing test strategies
3+ years of current and demonstrable experience developing UI and API test automation
3+ years of current design and development experience in OOP, preferably Python
3+ years of automation or testing experience with XML and web-based SOAP/RESTful services
1+ years of experience with Microsoft SQL and/or Transact-SQL
Following will be considered as PLUS:
Testing experience of ***.com
Experience in frameworks like Junit/TestNG and CI/CD tool such as Bamboo
Appreciation for CI/CD and DevOps
Team Player: You know how to work with people and understand the importance of building collaborative relationships.
Flexible: You are able to juggle multiple priorities, and can problem solve on the fly.
Fan of Cloud Based-Systems: You enjoy working with a team that uses the Cloud as the Platform and designs systems and builds functionality to get results