Job Title: ServiceNow Analyst
Location: Bellevue, WA
Company: Telecommunication
Duration: 6 - 12+ months

Manager Notes:
  • Technical API analysis, document in JIRA via user stories, and handoff to DevOps for implementation while being available for follow-up, UAT, or requirements support after deployment

Experience & Skills
  • 5+ years of prior ServiceNow experience
  • Functional expertise in Service Management disciplines and/or the ServiceNow product.
  • Hands-on experience with ServiceNow with a focus on IT Service Management.
  • Demonstrated success in Service Management platform operations or consulting role, working collaboratively with other developers as an integral part of an agile team.
  • Experience collaborating with stakeholders on business process enhancements.
  • Experience identifying, driving, and managing product scope
  • Ability to learn new technologies or technology concepts quickly
  • Strong problem solving and abstract thinking skills
  • Good skills with any of the scripting language
  • Strong communication and data presentation skills