Responsibilities:
• Contribute to project deliverables including, but not limited to requirements elaboration, functional design, application configuration and support plans
• Perform unit and quality assurance testing including test case preparation, test execution and test results documentation, contribute to test strategies
• Partner with lead analysts to explore, evaluate, recommend, and design new features and functionalities with Workday and/or other HR applications like SmartRecruiters, Cornerstone or ADP
• Provide operational and project support to lead analysts
• Develop and enhance working knowledge through training, independent research and experimentation to become a subject matter expert (SME) for at least one distinct business process and application
• Participate in security activities for HR systems by partnering with vendors and Information Security
• Participate in the architecture and integration of HR tools including design, testing, implementation
• Ensure all assignments meet company key control guidelines, and support compliance reviews and audits
• Perform analysis of data to meet the needs of customers (HR Business Partners, Business or Functional Leaders, HR Executive team, external parties) to aid in decision-making
• Develop, manage, and maintain positive relationships with vendors and consultants to address support and project activities

Education:
• Bachelor degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• 7+ years’ experience required

Responsibility level
• Exercises independent judgment with little to no direction from supervisor

Qualifications:
• Bachelor's Degree in Information Systems or related technical discipline
• Requires 5+ years progressively responsible experience in application implementation, administration, development and support
• Experience with SaaS and externally hosted HR solution management such as Workday HCM, ADP, SmartRecruiters, ServiceNow, Cornerstone strongly preferred
• Proven experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions
• Strong follow-through, ability to drive to closure and resolution of complex system issues
• Excellent problem identification, analysis and solving skills
• Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly
• Proficient with MS Excel and PowerPoint
• Understanding of Agile project management, SDLC, ITIL, risk management, quality engineering
• Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
• Active listener, customer focused, relationship builder, team player
• Experience working effectively with business and IT staff in multiple locations, including onshore/offshore
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