- Full Professional Proficiency/Native reading and writing abilities in English and Indonesian
- Highly motivated and hard-working with the ability to think clearly under pressure, both individually and in a team environment
- Ability to stay motivated while performing repetitive work
- Ability to learn workflows and policies quickly and apply this learning to workflows
- Avoid user with a passion for the product and ensuring a good user experience
- Strong attention to detail with the ability to rapidly assess, analyze, and resolve complicated issues with varying degrees of ambiguity
- Excellent written communication skills
- Strong Understanding of various software programs, Microsoft Office, Outlook, etc.