• Support multiple complex programs and projects for the Onboarding a Vendor initiative. Candidate will work with cross functional staff across organizational boundaries to review, ideate, streamline and document proposed processes.
• Partner with key cross-functional stakeholders to document and streamline all aspects of complex initiative processes, including scope definition, dependencies, potential challenges and solutions; ensure that global processes are implemented where possible and best practices are used.
• Facilitate successful implementation of new services; promote the process toward an automated environment, where available.
• Review, evaluate and prioritize process/system change requests.
• Proactively identify and anticipate barriers and escalate in a timely manner when deliverables or deadlines are in jeopardy. Assertively and creatively remove obstacles that slow down or prevent programs from delivering against project objectives.

• Strong process orientation to support the analysis, planning, design, implementation and evaluation of key projects using Six Sigma methodology and analytics.
• Ability to translate concepts into practice, identify process improvement opportunities, and quantify measurable business process improvement, results and trends.
• Ability to recommend/implement tools, templates and systems to improve coordination across all our projects; socialize change and negotiate improvements on a larger scale.
• Effective leadership qualities; ability to influence effectively without direct management authority; experience managing conflict to achieve project goals; transparency with management and stakeholders.
• Enable organizations to become more self-sufficient and self-sustaining in process improvement endeavors using best business practices.
• Ability to establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies.
• Ability to work with cross-functional teams at a global or multi-region capacity, with strong cross-cultural sensitivities.
• Ability to adjust the composition, context and direction of a team in order to increase the team's effectiveness and performance.
• Strong organization skills; ability to multi-task; show initiative and work aggressively to meet deadlines.
• Superior written and verbal communication skills; effective and confident presentation skills.
• Good judgment, strong common sense, and excellent attention to detail.
• Proactive and solution-oriented, solid analytical and problem-solving skills, ability to think strategically.
• Ability to work independently, yet seamlessly integrate activities with other teams when needed.
• Demonstrated flexibility and adaptability to changes in priorities, work demands, roles and responsibilities.
• Demonstrated understanding of corporate protocol, maintains a high level of discretion and confidentiality.

• Bachelor’s Degree or equivalent required (business, communications, or related major)
• 8-10 years of relevant experience in complex, multi-stakeholder engagement initiatives or projects in a corporate environment, preferably in the Payments and/or Technology industry.
• Six Sigma Black Belt certification is preferred.
• Expert proficiency with process management/mapping/flow charting software.
• Highly proficient in Microsoft Office suite (Word, Outlook, Excel, PowerPoint, and Project); technologically savvy.