Responsibilities:
  • Conduct extensive investigations into business use cases and requirements, clearly document, and communicate to engineers for design of the solutions.
  • Analyze data, conduct surveys, hold focus groups, and other meetings to facilitate the gathering of business needs and requirements.
  • The output should accurately reflect the business value, backed up by key performance indicators around cost, productivity, time saved, or other tangible metrics.
  • Analyze business requirements and translate into the appropriate deliverables in an Agile delivery model.
  • Document business level success metrics.
  • Forecast infrastructure cost during project initiation of requirements and solutioning
  • Infrastructure cost optimization
  • Qualify business requests for submission through the project intake process.
  • Engage with cross-functional IT teams to socialize business requirements and analyze options for technical solutions and ensure compliance with business objectives.
  • Coordinate end to end lifecycle of pilots and UAT and testing.
  • Business engagement throughout the execution of the projects to ensure a successful transition through communication, change management, training, and post-implementation support.
  • Effectively collaborate and communicate with the functional stakeholders in various business groups and IT.
  • Vendor engagement as needed.
Required Skills/Experience:
  • 8+ years working in Enterprise environments with over 4,000 systems as a Senior BSA or similar role
  • Prior experience with IT Systems Engineering and Public Cloud initiatives.
  • Background in business process analysis, system requirements, as well as data modeling and detailed functional design
  • Self-motivator who can proactively run with tasks and projects on their own
  • Highly organized with superb documentation skills
  • Ability to work on multiple efforts simultaneously, prioritize conflicting demands, and set expectations accordingly
  • Customer service oriented with strong interpersonal and leadership skills
  • Excellent time management and prioritization skills
  • Great oral and written communication skills, able to effectively communicate with executives, business partners, and technical people
  • Ability to work well and collaborate with other teams of various skill levels
  • Ability to work in a global organization in multiple regions, including North America, EMEA, and APAC. Work during non-business hours may be required depending on business unit availability
Desired Skills/Experience:
  • Prior experience with the application
  • Prior experience with IT infrastructure (e.g. VMware, Linux, Windows, etc.) and public cloud initiatives (e.g. AWS, Azure, GCP, etc.)
  • AWS Cost Explorer, Simple Monthly Calculator, Budgets
  • Business process development
  • Experience with SaaS, PaaS, and IaaS
  • Knowledge of general concepts in Information Technology
  • Knowledge of Agile software development methodology
  • One or more industry certifications
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