Description:
Perform administrative/system tasks within Siebel CRM/PRM, Salesforce.com and monitors data for integrity. Distribute reports for management which identify data integrity issues. Train all system users and provide continuing help-desk support. Position is responsible for all training materials for Siebel CRM and PRM and Salesforce.com, and Club Car Links. Assist with implementing continuous system and process improvements including all aspects of reporting of Siebel data and training new processes to existing users.

Education/Experience:
• Bachelor’s Degree in Business or other related field preferred.
• 2-5 years related experience to the responsibilities listed above.
• Must have CRM or ERP exposure, Siebel, Salesforce.com and/or Oracle experience preferred.
• Must have advanced skills in Microsoft Excel.
• Must be able to work well and adapt to change in a fast-paced environment.

Skills and Competencies:
• Siebel, Salesforce.com and/or Oracle experience preferred
• Decision-making skills, project prioritization, and strong analytical skills.
• Strong computer literacy – Excel and Oracle Business Intelligence essential
• Excellent communication skills with ability to interact with business and technical teams, including the ability to express concepts and ideas with clarity
• Ability to multi-task and manage multiple priorities.
• Ability to learn quickly and retain knowledge
• Strong attention to detail with follow-through
• Ability to work well within a team environment
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