Atlassian DevOps Engineer
  • Participate in ongoing monthly jira and confluence maintenance
  • Troubleshoot and document service interruptions as necessary
  • Research Add-ons, Plugins and recommending latest add-ons and Plugins to Atlassian administration team
  • Plan and execute major JIRA upgrades as needed
  • Install, maintain, upgrade and troubleshoot enterprise Windows and Linux systems running Atlassian suite products including JIRA, Confluence, Bamboo and Bitbucket.
  • Systems, network and database performance tuning specifically around the Atlassian suite.
  • Integrate JIRA with other TMO application to create and update issues and 3rd party tools.
  • Test new versions of Atlassian tools and plug-ins to ensure compatibility.
  • Ensure the reliability and security of the Atlassian suite, environment, third-party products, and associated infrastructural components.
  • Manage and update Software licenses and SSL certificates.
  • Provide off-hours coverage and support for maintenance during outage windows.
  • Collaborate with DevOps and infrastructure teams to create automation solutions.
  • Troubleshoot automation issues and find practical solutions to address barriers, enabling forward movement in the application lifecycle.
  • Core IP Network Service Delivery Team regarding data centers, GTMs, LTMs, firewalls, whitelisting and proxies
  • VMWare based VM infrastructure
  • Knowledge of web server technologies (Apache, NGINX) and application servers (Tomcat)
  • Database Administration SQL database team (SQL Server)
  • various Infrastructure technologies (backups, virtualization, Windows, UNIX/Linux)
  • Ordering VMs and shared storage (Client, NFS)
  • Windows AD LDAP
  • extensive troubleshooting skills and Root Cause Analysis (RCA) determination Windows Server administration
  • Linux administration
  • Java-based application management and tuning i.e. Java Heap, Garbage Collection, etc.
  • Agile methodologies
  • aptitude to generate systems architecture, capacity planning (compute, network, storage) and produce road maps
  • Atlassian Administration (JIRA, Confluence, Bamboo, Bitbucket, Crucible, Crowd)
  • Atlassian Data Center "cluster based applications
  • end-user experience with (JIRA, Confluence, Bamboo, Bitbucket, Crucible)
  • Disaster Recovery and Geo-redundant technologies
  • available as necessary for out-of-hours maintenance support
  • Advise on best practices to optimize & scale client support
  • Triage issues by conducting detailed root cause analysis
  • Work with internal staff to deliver software to production
  • Enhance and develop infrastructure/configuration management for environment deployment and security maintenance to support software delivery

Requirement:
  • Excellent Communications
  • Experience working with Atlassian JIRA, Bitbucket, Bamboo and Confluence
  • 5+ years of Systems Administration / DevOps Programming languages such as Java
  • Demonstrate DevOps methodologies (CI / CD)
  • Scripting Languages (Bash, Python, Ruby)
  • Configuration Management (Puppet, Chef, & Ansible)
  • Experience building automated functional tests
  • Experience in a 24 x 7 SaaS production environment preferred

Nice to have:
  • In-depth experience with AWS or any cloud environment
  • Experience with Kubernetes or Docker
  • Experience Performance tuning applications
  • Experience or interest in AI, NLP, or Machine Learning

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