In this role, the Business Intelligence / Data Virtualization Analyst will provide user support to business users and drive adoption of the Single Source of Truth Semantic layer developed on Denodo. You will successfully employ a combination of business intelligence and data expertise with internal customer management skills.

Within the Global Business Intelligence team, provide support to product management and adoption by internal staff of Single Source of Truth Semantic Layer built on Denodo Data Virtualization
Become an expert on the SSOT Semantic Layer tools and data to provide guidance to internal staff on the best way to extract the business insights they are looking for

Drive adoption through collaboration and education with internal users and potential business users; and help them realize productive use of our SSOT Semantic Layer product
Manage and fulfill user access requests to Denodo
Develop and maintain product and training documentation
Provide support to internal users of SSOT Semantic Layer
o Provide day to day user support, education, tracking and resolution of issues
o Conduct overviews and formal training to various user profiles: data discovery, BI report development, Denodo report view developers. Be able to clearly communicate key and advanced features, benefits, and product offerings
Denodo view development; specifically reporting views to support BI reporting solutions
Support User Acceptance Testing as new features are implemented
Gather and provide timely user/stakeholder feedback and communicate to product development team regarding user's business cases, requirements, and issues
Develop Denodo report
Promote knowledge and best practices while managing deliverables and client expectations
Manage internal customers' expectations, establish credibility at all levels and build problem-solving partnerships with the internal customers, partners and colleagues
Provide business and technical consulting, training and support


Bachelor's Degree in Computer Science, Information Systems or similar educational background preferred with 7-10 years applicable business intelligence work experience required
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
Report development experience with Business Intelligence tools such MicroStrategy and Tableau
Ability to work collaboratively with various levels of team members, business users and IT department resolve business and system issues in timely manner
Creative problem solver and critical thinker; able to bring a solution to bear without having to be asked
Combination of technical savviness and customer management skills
Ability to work independently and manage one's time
Solid practical experience with SQL and data analysis
Strong communication skills
Experience with Denodo is a plus
Experience with Data Governance is a plus