Skills/Qualifications/Experience:
• Strong problem solving/analytical/critical thinking skills
• Self-starter with excellent organizational, administrative and interpersonal skills
• Ability to multi-task and work in fast paced environment
• Ability to work independently, with team, and with User base in a professional manner
• Ability to develop good rapport and build strong relationships with User base and teammates
• Ability to present/train User base
• Experience in troubleshooting and critical incident management
• Experience in project and task management
• Experience supporting Windows 7 & 10 O/S and Microsoft applications
• Excellent oral and written, interpersonal, and communication skills
• BS Degree or equivalent experience (3+yrs of related experience in corporate computing environment)

Technical Proficiency:
Ability to use and understand the functionality of various IT programs, systems, and protocols (including, but not limited to):
• Windows 7 and Windows 10
• Microsoft Office 2013 to 365
• Anti-virus/Anti-malware
• Ticketing Systems
• Hardware (Desktops and Laptops)
• Mobile Devices and Applications (smartphone and tablets)
• VPN
• Remote Desktop
• Backup Solution
• VOIP
Wired/Wireless Networking Technologies
Comments for Suppliers: JOB TITLE: Onsite Systems Administrator (12 month duration. If candidate is great, they will keep for 24 months)

>Must have true and track record of proven desktop support
>Must have 5+ years experience at 1 company
>Must be local and available for an in person interview (not skype)
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