Responsibilities:
Conduct extensive investigations into business use cases and requirements, clearly document, and communicate to engineers for the design of the solutions.
Analyze data, conduct surveys, hold focus groups, and other meetings to facilitate the gathering of business needs and requirements.
The output should accurately reflect the business value, backed up by key performance indicators around cost, productivity, time saved, or other tangible metrics.
Analyze business requirements and translate them into the appropriate deliverables in an Agile delivery model.
Document business level success metrics.
Forecast infrastructure cost during project initiation of requirements and solutioning
Infrastructure cost optimization
Qualify business requests for submission through the project intake process.
Engage with cross-functional IT teams to socialize business requirements and analyze options for technical solutions and ensure compliance with business objectives.
Coordinate end to end lifecycle of pilots and UAT and testing.
Business engagement throughout the execution of the projects to ensure a successful transition through communication, change management, training, and post-implementation support.
Effectively collaborate and communicate with the functional stakeholders in various business groups and IT.
Vendor engagement as needed.

Required Skills/Experience:
8+ years working in Enterprise environments with over 4,000 systems as a Senior BSA or similar role
Prior experience with IT Systems Engineering (Infrastructure) and Public Cloud (AWS) initiatives.
Background in business process analysis, system requirements, as well as data modeling and detailed functional design
Self-motivator who can proactively run with tasks and projects on their own
Highly organized with superb documentation skills
Ability to work on multiple efforts simultaneously, prioritize conflicting demands, and set expectations accordingly
Customer service oriented with strong interpersonal and leadership skills
Excellent time management and prioritization skills
Great oral and written communication skills, able to effectively communicate with executives, business partners, and technical people
Ability to work well and collaborate with other teams of various skill levels
Ability to work in a global organization in multiple regions, including North America, EMEA, and APAC. Work during non-business hours may be required depending on business unit availability

Desired Skills/Experience:
Prior experience with Jira
Prior experience with IT infrastructure (e.g. VMware, Linux, Windows, etc.) and public cloud initiatives (e.g. AWS, Azure, GCP, etc.)
AWS Cost Explorer, Simple Monthly Calculator, Budgets
Business process development
Experience with SaaS, PaaS, and IaaS
Knowledge of general concepts in Information Technology
Knowledge of Agile software development methodology
One or more industry certifications
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