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Activation & Configuration Management Platform

Modernizing Activation Management for High‑Volume, Multi‑Device Environments

A leading telecommunications provider required a unified activation platform to support a growing ecosystem of devices across smartphones, wearables, and connected vehicles. As activation volumes increased, the existing systems needed to handle complex workflows, deep OEM integrations, and high-volume transactions at scale.

With millions of activations annually, ensuring seamless activation, accurate configuration, and a consistent user experience became critical.

To enable scalable and reliable operations, the client needed a cloud-native approach to activation management, OEM integration, and workflow automation—ensuring streamlined processes and consistent activation at scale.

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The Challenge

Scaling Activation Across Devices and OEM Ecosystems

The client needed a unified activation platform supporting smartphones, wearables, and connected vehicles across eSIM devices. The system required deep OEM integrations with Apple, Samsung, Google, and Microsoft while handling millions of activations annually, including port-in/port-out flows, billing integration, and promotional campaigns.

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The Solution

Unified, Cloud‑Native Activation Platform

Built a three-tier activation platform: Workflow APIs (business logic), Microservice APIs (backend integrations), and a customer-facing UI for on-device activation and account management. Delivered New Product Introduction features for all major OEMs, automated port-in/port-out flows, integrated billing systems, built promotional campaign UX, and executed Multi-Tenant Containerized migration to Kubernetes.

Applications Managed

  • Microservices
  • eSIM APIs
  • Apple / Samsung / Google / Microsoft
  • Docker
  • Kubernetes
  • CI/CD
  • REST APIs
  • Kafka

The Outcome

Delivering High‑Volume, Accurate Activation Across Devices and OEMs

  • 4 major OEMs integrated seamlessly
  • Millions of annual activations processed
  • Port-in/out automated end-to-end
  • Multi-tenant K8 migration complete
  • Promotional campaign UX driving conversions

The Aditi Advantage:

Strategize with Our Leading Insights

Behind every transformation is a story worth telling. On our Insights page, you’ll find the strategies, lessons, and breakthroughs driving digital engineering success across major industries. From AI-powered automation to cloud modernization and data-driven decision-making, discover how organizations are overcoming challenges, accelerating growth, and preparing for the future.

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Partner with Aditi to Build Your Next AI-Powered Solution:

At Aditi, we help enterprises harness AI + Automation to modernize critical operations and elevate customer experiences. From intelligent assistants to enterprise-grade system integration, our teams deliver practical, scalable solutions that drive efficiency, resilience, and measurable impact. Together, we’ll help you build smarter, AI-powered operations—ready for today’s demands and tomorrow’s growth.

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Aditi is a leading digital engineering services company. We partner with established and emerging enterprises by leveraging borderless talent across three continents to achieve transformative outcomes that will reshape their trajectory. We lead and support our clients’ efforts to design, build, and operate the products, systems, and processes required to deliver impact by leveraging deep insights, practical knowledge, and human spirit.