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Reinventing Lifecycle Governance: From Spreadsheets to a Comprehensive Management Application

From Legacy Limits to Modern Scale

In the fast-paced world of high-tech services, the ability to manage the entire lifecycle of a product or service can determine how efficiently a company innovates, scales, and responds to market demands. But many enterprises—especially those with legacy or manual systems—struggle to keep pace. Managing complex offerings without real-time visibility or standardized governance often leads to delays, inefficiencies, and missed opportunities.

That was the case for a global leader in enterprise connectivity and infrastructure. Despite being at the forefront of innovation, their internal service and product lifecycle management relied on a spreadsheet-based system—fragmented, manual, and lacking accountability. It was clear: to deliver faster and smarter, they needed a centralized solution that could not only govern service creation but evolve with the business.

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The Challenge:

When Spreadsheets Can't Keep Up with Scale

The client’s service lifecycle process was built on outdated spreadsheets, resulting in disjointed workflows, limited visibility into real-time data, and no enforceable accountability for project managers. As their catalog of services and products grew more complex, so did the need for a modern, trackable, and integrated governance model.

The absence of automation and a single source of truth made it difficult to manage timelines, dependencies, and compliance needs—ultimately slowing down innovation and risking customer satisfaction. The organization needed a custom-built solution that could support scalability, improve productivity, and serve as the foundation for long-term service evolution.

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The Solution:

Engineering an Agile Service Portal

Aditi partnered with the client to co-create a custom-built, web-based portal designed to bring structure, accountability, and agility to service lifecycle governance. But the vision extended far beyond just replacing spreadsheets—it was about transforming the way the enterprise managed and scaled its services organization-wide.

  • Purpose-Built Delivery Model:
    Aditi deployed an 11-member development team operating from its Raleigh Solution Center, including a project manager/UX developer, UI developer, QA lead/Scrum Master, and eight Java/JavaScript developers. Working in Agile sprints, the team delivered monthly releases, integrated GitHub Ticketing for streamlined communication, and adapted in real time to the client’s evolving requirements.

  • Flexible Tech Stack & Scalable Architecture:
    Using Java, AngularJS, HTML, CSS, and Oracle, Aditi built a platform that was not only intuitive and responsive but also scalable and robust enough to connect with other critical applications across the service catalog.

The Outcome:

From Governance to a Growth Engine

The portal wasn’t just a governance tool—it became the centerpiece of a broader service lifecycle strategy. What started as a simple accountability platform evolved into a comprehensive solution for managing the enterprise’s full catalog of services and products.

  • From Manual to Measurable:
    The organization gained real-time visibility into service creation and updates, improving oversight and ensuring project managers remained accountable across the lifecycle.

  • Beyond Governance to Integration:
    The platform’s capabilities expanded to support downstream systems, enabling alignment between service development and broader business goals and cross-functional initiatives.

  • Productivity Reimagined:
    With the new solution in place, product and service managers could now focus on value creation instead of administrative tasks, driving measurable gains in efficiency and cross-team collaboration.

The Aditi Advantage:

Strategize with Our Leading Insights

Behind every transformation is a story worth telling. On our Insights page, you’ll find the strategies, lessons, and breakthroughs driving digital engineering success across major industries. From AI-powered automation to cloud modernization and data-driven decision-making, discover how organizations are overcoming challenges, accelerating growth, and preparing for the future.

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Partner with Aditi to Accelerate Your Transformation

At Aditi, we help enterprise leaders modernize the platforms at the heart of their operations—transforming legacy systems into scalable, intelligent solutions. Whether you’re replacing spreadsheets, automating workflows, or integrating new governance models, our teams bring the technical depth and business acumen to drive lasting change.

We work with you to design, build, and deliver applications that meet today’s demands and tomorrow’s growth. With Aditi by your side, you gain more than just a vendor—you gain a partner committed to elevating outcomes at speed and scale.

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Aditi is a leading digital engineering services company. We partner with established and emerging enterprises by leveraging borderless talent across three continents to achieve transformative outcomes that will reshape their trajectory. We lead and support our clients’ efforts to design, build, and operate the products, systems, and processes required to deliver impact by leveraging deep insights, practical knowledge, and human spirit.