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Rerouting the Future: Aditi Engineers Reinvent a Global Shipment Tracking Platform

Modernizing a Legacy Tracking Platform to Power Next-Generation Delivery Experiences

Aditi deployed a focused engineering team to help a leading global retailer’s Delivery Experience team modernize their Customer Shipment Tracking and Control platform, replacing legacy Perl/Mason components with a scalable, cloud-native Java architecture. The work strengthened two critical customer-facing flows (Change My Delivery Address and Pre-Ship Cancel), improved system reliability and performance under high-volume conditions, and positioned the platform for future feature expansion across the client’s logistics network.

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The Challenge

Modernizing a legacy shipment tracking platform at global scale

A Delivery Experience team needed to modernize its Customer Shipment Tracking and Control platform, which included key user-facing features like “Change My Delivery Address” and “Pre-Ship Cancel.” The existing platform, built on legacy technologies such as Perl and Mason, presented scalability issues and engineering inefficiencies that hindered further innovation and resilience—impacting millions of customers globally.

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The Solution

Targeted engineering execution and core architecture modernization

  • Targeted Engineering Deployment: Aditi staffed a skilled engineering team, to support modernization initiatives within the shipment tracking platform environment.
  • Architecture Modernization: The team played an integral role in migrating from a legacy Perl-based platform to a scalable, AWS-native Java architecture designed for long-term resilience and performance.

Applications Managed

  • Customer Shipment Tracking Platform: Core customer experience application for tracking and delivery control.
  • Delivery Address Update: Real-time feature for updating destination information post-order.
  • Pre-Fulfillment Cancellation: Mission-critical functionality for canceling shipments before fulfillment.

The Outcome

A Cloud-Native Platform Built for Scale, Reliability, and Customer Impact

  • Modernized Infrastructure: Helped transition core delivery experience tools to a cloud-native Java environment, improving reliability and maintainability.
  • Feature Scalability: Enhanced scalability and performance of high-volume, user-facing features essential to logistics flow.
  • Customer Experience Advancement: Strengthened one of most visible customer platforms—impacting millions of deliveries daily.

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Aditi is a leading digital engineering services company. We partner with established and emerging enterprises by leveraging borderless talent across three continents to achieve transformative outcomes that will reshape their trajectory. We lead and support our clients’ efforts to design, build, and operate the products, systems, and processes required to deliver impact by leveraging deep insights, practical knowledge, and human spirit.